Kingwood Hotel with Pool

"Great service. Our shuttle that was supposed to pick us up at the airport was delayed. I called the front desk and the receptionist actually came and got us himself. Room was clean and bed very comfortable. "

"Room was clean Didn’t visit other areas "

"Friendly staff and convenient location to the airport. "

"Room was clean. The shuttle to airport was convenient. "

"Pool and room where very dirty staff is nice and the lobby is nice and clean "

"Did not use the equitment"

"Room was clean & staff was helpful & accomodating! Good breakfast for a small cost. Very quiet area & felt very safe."

"Beautiful hotel with friendly"

"The location is great . But it was one of the worst experiences I’ve ever had. When i arrived 1:00 pm i requested early check in and i was charged for it . Not expecting anything free . I was more than okay with the extra charge . The condo had not been cleaned. It took over 3 hours for housekeeping to arrive and prepare the condo. I was told by the front desk that because I booked through a third part ( Expedia I’m assuming) they were unable to assist me with any issues. Instead I was instructed to call a number in Arizona for help . Even for basic request like extra towels . Which was extremely inconvenient. The pillow were extremely dirty . I took photos and reported the issue . Housekeeping said they couldn’t replace them again call that Arizona number. Overall , this was a ver frustrating experience 😔 "