Lodges in Knox County

"Clean and location was nice, close to park and restaurant. Customer service agent was nice good "

"This place has bed bugs and wouldn’t do anything about it. No refund or anything."

"The hotel was nice, the staff was friendly and helpful. The only problem was the wifi was hard to get on. Also a shower attachment fell off the wall. Other than that the beds were great, great view, awesome restaurant and the gym was incredible for hotel gym. Was small but had everything and anything you needed. "

"The heat worked "

"The property is located in an accessible place near the freeway and close to Denison Univerosty and Granville. The rooms and hallways are dated, the layout is spacious, just needs some renovation. We enjoyed getting a drink at the bar as the people working and staying at the hotel were very nice. "

"Room was clean, there were some stains on the sofa bed, had to put the cushions on top with a sheet to cover it up. Wasn’t told about the hot tub being out of commission until after I paid for the room, didn’t mention that you had to pay for breakfast until I went to go get something, so ended up going out to breakfast the whole wknd, only had access to one elevator & that one overheated & stopped working so I had to walk up to my room on the 4th floor with knee replacements wasn’t easy, I asked for extra towels & they had none in the laundry was told to check back at 9am the next day so I just went & bought a few. The pool area had no extra towels plus the pool didn’t even look clean. This hotel was highly recommended & I am very highly disappointed!!"

"Despite being absolutely busy and our check in running over an hour behind, the front desk reception stayed cool and did great taking care of everyone and maintaining professionalism. "

"The elevator was broken and we were staying on the sixth floor, which meant we needed to make a phone call every time we wanted to come up and down from the lobby. The pool and hot tub area had no supervision and there were a lot of children jumping in and out of the hot tub and doing unsafe things in the pool area. The room was lovely, the staff was nice. They just seemed totally overrun."

"I honestly have been disappointed the last few times I stayed at the Embassy Suites. The rooms are getting smaller or maybe my kids are just getting big. But the room smelled like stinky feet. The bed had lit all over. The door on the bathroom was broke my mom got locked in. The swimming pool was kinda dirty this go round! The pool closed early for some reason that is generally why we picked the Embassy. But the breakfast was really good. "