The room is without any supply of tea or coffee bags, nor any boiler for hot water. Tooth paste and shampoo/shower gel can be purchased at the reception. The cleanliness of pillow and blanket can be better if not of a string of hair and some stain found on them. Luckily the staff are helpful and ready to provide blanket for my two kids (only one large blanket in a family room for four).
MarcusMacy
2/10 糟糕
真实旅客
与家人出行
2021年06月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We paid for our stay on line and on arrival at the hotel it was closed, all padlocked up.
We had to find alternative arrangements that was not ideal at 12.30am in the morning.Not happy at all!
真实旅客
2021 年 6 月入住 1 晚
2/10 糟糕
真实旅客
与配偶出行
2021年06月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel closed down at the beginning of Covid. We turned up and it was shut with a chain across the door and all the overgrowth was around the hotel
真实旅客
2021 年 6 月入住 1 晚
2/10 糟糕
P
商务旅客
2021年05月16日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Shut but bookable !!!!
I booked this hotel so that I could journey part of the way to Liverpool for an important meeting the following day and on my arrival the hotel front doors were chained up and was shut. How could you allow me to book this knowing that the hotel wasn't open!!!!!!
Late at night I had to find other accommodation.Was not happy and I'm trying to get my refund.
P
2021 年 5 月入住 1 晚
2/10 糟糕
真实旅客
2021年04月11日
不满意:清洁度
Expedia booked me into a closed hotel, without informing me. I am horrified by their lack of care.
真实旅客
2021 年 4 月入住 1 晚
10/10 超赞
真实旅客
2020年03月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable
真实旅客
2020 年 3 月入住 1 晚
10/10 超赞
Richard
商务旅客
2020年02月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Easy checking in, very clean and quiet which is great for me.
Richard
2020 年 2 月入住 1 晚
4/10 很差
真实旅客
2020年02月7日
不满意:客房舒适度
Really Hard Mattress
The mattress was so hard it felt like we were sleeping on the floor. It took me 2hrs to get to sleep and then my partner woke up at 4am with back and hip pain. I too woke in pain. We're only in our early 40's. The last Ibis we stayed in the mattress was fine. I was really disappointed and feel the owner should be made to sleep there. Room 23 Knutsford.
真实旅客
2020 年 2 月入住 1 晚
8/10 还可以
John
与家人出行
2020年01月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Out of way gem
Just needed a cheap night stop over before along drive home,hotel was very clean and rooms good for money.would recommend have stayed and paid more in Manchester area before and had a lot worse.all in all great for money