Ko Racha Yai Family Hotel

"Nice and polite front desk staff "

"Staff"

"The room was like living in a Thai palace - very ornate. Service was excellent. "

"An amazing experience in every aspect. Highly recommended"

"Great resort all excellent "

"We love one of staffs there, her name is May, she was very friendly , helpful, sweet, respectful and very polite, she went an extra miles to make sure that we were ok. We would love to see her again next time."

"Amazing gym, accommodated early check-in "

"The resort is located across the beach and has all the amenities one can think of. The staff are friendly barring one or two buggy drivers who are burnt out driving around. Tony from Cafe Studio was brilliant!! They seem under staffed with the breakfast volume and one chef apparently so food takes a while at times to get to the table. Anan at reception was very courteous and I wish I took all the other names but they were all brilliant! The security staff manning the residences were very helpful and the pool staff too. I cannot fault the service in any way. Clearly the HR and training department is doing a good job with getting the right staff. The only glitch is that the hotel is not wheelchair friendly. Many steps to climb and we had to carry the wheelchair up. If your audience is not the disabled, then you have to mention it on booking platforms. My shoulders are in pain carrying the wheelchair up and down steps."

"Our room was always clean and perfect temperature. The staff were very responsive and helpful and nice. The breakfast was excellent with many options and great service. The beach was wonderful and the hotel has easy access. The amenities were great especially the option of doing your own laundry. The kid pools and activity centers were fantasy to give our kids options. We will definitely stay here again. "