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"整體算乾淨舒適，服務人員態度也很好備品也都是不錯的，但是就是房間小了一點囉"

"喜歡環境清潔衛生、房間乾淨明亮。 飯店在車站附近不吵交通又方便。"

"接待員很好, 每天都會換床單（可以要求不換）, 旁邊就是所沢站"

"房間十分整潔、舒適。交通方便，就在JR站上面。"

"This is one of the best stays in Japan we have experienced. We are a family of 4, with 2 young children aged 2 and 4. From the moment we drove into the carpark, to the check in service, late night request for a diaper bin, until the very last moment we left, Sorano gave us a warm welcoming and relaxing feeling with excellent service. We are already saying next time wehn we visit Tokyo we will come back."

"check in check out很方便"

"This is my second stay at this hotel, and the service remains impeccable, especially in terms of room cleanliness and organization. The breakfast menu varies every other day, which is a nice touch. However, I was slightly disappointed that the live egg-cooking station by the chef has been discontinued. Overall, it is an excellent hotel and a great choice for anyone visiting Tachikawa City in Tokyo."

"室內拖鞋，尺寸太小。其他都很好。"

"Good Service and comfort environment, will stay agdin"