Very good delicious food ,,but water is not free ,,Not enough staff and stuff. Everything is alright,, I like it.
Denzel
4/10 很差
真实旅客
2016年02月10日
满意:清洁度
不满意:客房舒适度,住宿条件和设施
不滿意
太舊太偏僻,沿山而建,上落出入不便,泳池太細小。
真实旅客
8/10 还可以
真实旅客
2015年12月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Second visit
We visited Centara Villas again after 4 years. The hotel has been refurnished a little bit. The villa looked newer than before. However, we did't like the windows were sealed and could not be open anymore. I could not enjoy fresh air in our room. The fan was too strong even we turned it to the slowest. Aircon was blowing directly toward the bed. Very uncomfortable, we need to turned the aircon off.
The hotel staffs are younger, but still as friendly and polit as before. Especially the cleaning ladies and male workers. They always greet us when we walked down to the beach.
The food in the hotel restaurant was very tasty. What a pretty that I could not try the coconut cream brulee since the oven was broken...the waitress forgot to place our order on the first night. We waited for 1 hour and the waitress bought us a bill asking us to pay. Indeed, we have not eaten anything yet.....after that we waited for another 20 mins and finish the dinner being stayed in the restaurant for 2 hours.....it rained a lot during our stay in early Dec. The waiters always scolled down the plastic tent from the restaurant entrance even the seats in the entrance were empty. It is better to take care the customers first and prioritize to put the tent besides the occupied seats.
Overall, everything is quite nice. Our stay was ok.
The hotel is far to everywhere. The swimming pool and beach are great. The food of tea time and dinner were good, but the quality of the breakfast buffet was poor than a 4-star hotel should have and variety of the food was few.
The room was not clean when I checked-in, many sands on the floor of the room and some dead insect at the bathroom. No warm/hot water in the bathroom. The staff tried to fix it but still no change. They came my room second time to check again and finally we got little warm water. Btw, I heard another room guest complaint the air-conditioner had some problem...maybe this hotel is old.
DD
8/10 还可以
Alex
团体旅客
2024年06月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay at very good value for money. The staff are the best part about this hotel, very friendly, attentive, helpful and fun to talk too. Food was surprisingly good and excellent value for money. Hotel provides free water-sports equipment. The only things that let this hotel down are the location which isn't really near anywhere, but the hotel does have a shuttle service and the beach is disappointing. The sea is extremely shallow and has a large reef of dead coral not far out which doesn't make for the best view and very still water. Some aspects of the villas could do with some renovation such as sockets and electrical switches. AC can be quite noisy. Good place to stay for a few nights if you just want to do some relaxing around the pool and beach. If you want to be close to other places or within walking distance to shops etc, this is not the place.
Alex
2024 年 6 月入住 4 晚
10/10 超赞
Mark Jeffrey,Ledbury
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely and quiet, with really friendly, helpful staff. Be aware there are lots of steps and very little by way of stores / restaurants within the immediate vicinity.