The shower temperature constantly changed while taking a shower. It was so bad, my wife and I had to be careful that we wouldn't be scalded abruptly during a temperature change.
There was no streaming service available in the rooms. The TV only had 30 channels and most were not in English. I understand that they are going to be in the native language, but this was 2025, streaming services are paramount when traveling. For this expensive hotel to not have in-room streaming capabilities is absurd.
Personal opinion, but bed was incredibly uncomfortable. Neither my wife nor I were able to sleep soundly throughout the night.
The airlines lost my wife's luggage and no one from the hotel offered to assist in finding it. I understand this was the airlines fault, but no one offered to help translate when we had to coordinate the return of the luggage.
Small issue, but the bathroom did not have an exhaust fan. This caused the scalding hot shower to continually fog up the mirror and build up steam that then released into the sleeping space.
