Hi, Anisa! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

Maaf atas kerumitan yang anda hadapi, Syahida! Kami telah menandakan catatan untuk pengalaman yang anda miliki ketika ini. Yakinlah, kami akan berusaha untuk memastikan penginapan yang menyenangkan bersama kami di masa hadapan. Salam, Bella!

Terima kasih kerana penarafan positif, Harapan untuk menjadi tuan rumah anda tidak lama lagi :) Salam, Kevin

Thanks for the positive rating, Encik ! Hope to welcome you again soon :) Regards, Zara

Thank you so much for the wonderful rating, Kamal ! Hope to serve you soon with an even more happening stay. Regards, Zara

Something like this shouldn’t have happened, We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta

Hi, Zukifly! Thank you for sharing this with me. We’ve cascaded the same to our concerned team and we’ll try our best to keep up with your expectations. Have a great day! Regards, Cheshta