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关于贝斯特韦斯特爱丝提沙拉姆酒店的点评

4 out of 5
贝斯特韦斯特爱丝提沙拉姆酒店
A-GF-01, No 6, Persiaran Multimedia, i-City, Selangor Golden Triangle, Shah Alam, Selangor

点评

8.0

很好

10 分 - 超赞。57 条好评，共有 183 条点评" "
8 分 - 还可以。75 条好评，共有 183 条点评" "
6 分 - 一般。43 条好评，共有 183 条点评" "
4 分 - 很差。3 条好评，共有 183 条点评" "
2 分 - 糟糕。5 条好评，共有 183 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

8.8/10

服务设施

7.8/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Chun hao

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚

10/10 超赞

Steven

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good of all
2022 年 11 月入住 2 晚

6/10 一般

pot，香港

靠近ICity,去玩很方便
入住時check in 迅速,晚上到酒店餐廳用膳招呼也不錯.食物水準也合格.房間整齊可,唯廁所有時會飄來一陣陣難聞氣咪.第二天起床用廁,發覺厠所去不了水,本來想給高分,但這厠所瘀失扣了很多的分數,這入伙只一年多的新酒店已有渠塞的現像,看來是健築上的根本問題,再過幾年恐怕問題加劇,希望負責人重視.

8/10 还可以

Muhamad Samsul

2023 年 11 月入住 2 晚

10/10 超赞

Zamzila g

2023 年 10 月入住 3 晚

8/10 还可以

Komala，Petaling Jaya

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 9 月入住 1 晚

10/10 超赞

Florence

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park.
2023 年 4 月入住 4 晚

10/10 超赞

Jesvinder

2022 年 12 月入住 1 晚

8/10 还可以

Jesvinder

2022 年 12 月入住 5 晚

10/10 超赞

NOR SHAM BINTI MD JUB

2022 年 12 月入住 2 晚

10/10 超赞

Serene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

4/10 很差

KEE HANG

2022 年 6 月入住 3 晚

6/10 一般

richard

商务旅客
满意：员工和服务
Picked up the toom phone to order room service and the cable fell out
2022 年 5 月入住 4 晚

8/10 还可以

nurul hanisah

2022 年 5 月入住 1 晚

10/10 超赞

Rosmadi

2022 年 5 月入住 2 晚

10/10 超赞

Chin Hui

2022 年 4 月入住 3 晚

10/10 超赞

Thainmuli

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyting excellent
2022 年 4 月入住 4 晚

8/10 还可以

TAKAYUKI

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
ショッピングモールとの距離が残念。
ホテルは静かで良いホテルです。 ただショッピングモールのセントラルI-Cityへのアクセスは歩いて行くにはちょっと遠いです。 モール直結の遊歩道があれば...価格もリーズナブルで良いんですが。 ただ車があれば全く問題はないです。
2022 年 4 月入住 2 晚

8/10 还可以

Aliaa

与配偶出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
It is a nice place to stay
2022 年 3 月入住 2 晚

10/10 超赞

MAWARTI BINTI TUDANG

Best
2022 年 3 月入住 1 晚

8/10 还可以

Francis

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good place to stay, will prefer coming back
2022 年 3 月入住 4 晚

8/10 还可以

Sulaiman Mohd Zambri，Johor Bahru

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A very good place to stay in as surrounded by the shopping centers and attractions
2022 年 2 月入住 1 晚

10/10 超赞

Ramesh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
1st Time staying in Shah Alam
Easy access to my office. Service outstanding, Very friendly staff with good amenities. Room was comfortable, clean and service staff accommodating.
2022 年 1 月入住 1 晚

4/10 很差

Fahri Zaini

商务旅客
2020 年 10 月入住 1 晚

8/10 还可以

Jyalin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

8/10 还可以

Mohd Fairul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
xcellent
Reservation fast and easy, the staff friendly and helpfull, room is clean and neat
2020 年 7 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 1 晚

6/10 一般

真实旅客

商务旅客
不满意：住宿条件和设施，服务设施
エントランス前の通りは夜間人がほとんどおらず、少々不安な雰囲気。
2020 年 2 月入住 1 晚
Anthony Kong - General Manager 于 2020年02月20日 的回复
Hi there! Thanks for leaving us a review. Do come back and stay with us again soon, whenever travel plan brings you back to Shah Alam, Malaysia! See you around.

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness is good. The room is true to the pictures.
2020 年 1 月入住 1 晚
BW i-City 于 2020年01月22日 的回复
Hello there Thank you for sharing your stay experience. We are happy that you found our hotel cleanliness up to your expectations and that you enjoyed your stay with us. Please do come back soon as we look forward to serving you Best regards Anthony Kong General Manager

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Already more than 6 time check in this hotel, the best hotel in icity to stay
2019 年 12 月入住 1 晚
BW i-City 于 2019年12月31日 的回复
Hello there! Thank you for your kind comments, we are over the moon that you enjoyed your stay with us not just once, but all the six times you were here. Please come back again soon:) Best regards Anthony Kong General Manager

10/10 超赞

ROSMADI

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ok
Nice place & environment
2019 年 12 月入住 2 晚
BW i-City 于 2019年12月31日 的回复
Hi Rosmadi Thank you for sharing your stay experience. We are happy that you enjoyed your stay with us and we certainly look forward to seeing you again Best regards Anthony Kong General Manager

10/10 超赞

Kim Meng

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax trip
Overall the hotel service is great, the food is good and location is easily accessible. The I-City theme park beside is great place for family or friends to have fun. Within walking distance there is also a mall for shopping and other entertainments.
2019 年 12 月入住 3 晚
BW i-City 于 2019年12月18日 的回复
Hi there Thank you for sharing your stay experience. We are happy to hear that you found our location convenient and that you had an enjoyable stay. Please do come back again soon, we look forward to serving you again Best regards Anthony Kong General Manager

10/10 超赞

Sahrul

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bilik ok dan selesa
2019 年 12 月入住 2 晚
BW i-City 于 2019年12月16日 的回复
Hi Sahrul Thank you for sharing your stay experience. We are truly glad you found our rooms comfortable. We certainly look forward to serving you again Kind regards Anthony Kong General Manager

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very statisfied to been here!
2019 年 10 月入住 1 晚
BW i-City 于 2019年12月16日 的回复
Hi there Thank you for sharing your feedback. We are truly glad we made your stay comfortable. Please come back again soon, we look forward to serving you Best regards Anthony Kong General Manager

10/10 超赞

真实旅客

2019 年 11 月入住 1 晚
BW i-City 于 2019年11月21日 的回复
Dear Anonymous Thank you for choosing to stay with us and for rating us 5 out of 5. We are truly glad you enjoyed your time at Best Western i-City and we look forward to serving you again soon Kind regards Anthony Kong General Manager

8/10 还可以

Neil

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
Anthony Kong 于 2019年10月23日 的回复
hi Neil Thank you for rating us 8 out of 10. It was our pleasure serving you and we hope to serve you again soon Kind regards Anthony Kong General Manager

8/10 还可以

Patrick，Singapore

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
no gym and swimming pool, not near to shopping, not many small shops around other than the 7-11 and Old Town Coffee cafe.
2018 年 10 月入住 2 晚
Anthony Kong 于 2018年11月1日 的回复
Hi Patrick, Thank you for the feedback. Just a quick note that we do have gym facility at level 5, just next to our restaurant outlet View Café. Pertaining to your comment about swimming pool, we would suggest guests to go i-City Water World which is just 3 minutes walking distance from our hotel. We hope to have another opportunity to host your stay again, take care :) Kind regards, Anthony Kong General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
visit Klang
this hotel is located at very near to Klang, just about 5 mins drive. Very clean and quiet. Will stay again when we visit Klang
2018 年 8 月入住 2 晚
Anthony Kong 于 2018年08月17日 的回复
Hi there, Thank you for taking time to write us review. We are glad to hear that you have enjoyed staying with us and you found that our hotel location is strategic. We look forward to welcome you again soon :) Kind regards, Anthony Kong - General Manager

8/10 还可以

Lynn，Malaysia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
Anthony Kong 于 2018年08月15日 的回复
Hi Lynn, Thank you very much for the review. We are happy to know that you have enjoyed your overall stay experience with us. We look forward to see you again soon. Take care! Kind regards, Anthony Kong General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
Anthony Kong 于 2018年08月14日 的回复
Hi there, Thank you for the excellent rating. We are happy to hear that you have enjoyed staying with us and the great pleasure was all ours. We look forward to welcome you back again! Kind regards, Anthony Kong General Manager

6/10 一般

Zaid

2018 年 7 月入住 1 晚
Anthony Kong 于 2018年08月8日 的回复
Hi Zaid, Thank you for the review. We are glad to know that your recent stay with us was satisfying. We hope to welcome you back again soon. Kind regards, Anthony Kong General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Anthony Kong 于 2018年08月1日 的回复
Hi there, Your awesome rating is very much appreciated! We are glad to know that your overall stay with us was great and the pleasure was all ours in serving you. Looking forward to see you again :) Kind regards, Anthony Kong General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Anthony Kong 于 2018年07月30日 的回复
Hi there, Thanks a million for the 5 stars rating. We are happy to know that your stay with us was flawless and we hope to welcome you back again soon! Kind regards, Anthony Kong General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2nd visit
Great hospitality but pretty small room & nothing around the hotel just theme park
2018 年 7 月入住 8 晚
Anthony Kong 于 2018年07月31日 的回复
Hi there, Thank you for the rating. We are happy to know that your overall stay experience in Best Western i-City Shah Alam was satisfied. We look forward to welcome you back again soon :) Kind regards, Anthony Kong General Manager

8/10 还可以

Mrs.Ramadhan，Tawau, Sabah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
NIce hotel, quiet actually, privacy but when i come last week there is some renovation or something drilling, so a bit noisy.. But i would like to come again and again here.. Walking distance to icity..
2018 年 7 月入住 1 晚
Anthony Kong 于 2018年07月25日 的回复
Hi Mrs Ramadhan, Thank you for taking time to write us review. We are extremely happy to hear that you have enjoyed staying with us. You know what, you have successfully put a smile on our faces when you mentioned that you would come back again :) However we regret on the little hiccup you have experienced regarding the noise, we will surely look into it. Hope to welcome you back again soon, take care! Kind regards, Anthony Kong General Manager

6/10 一般

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Anthony Kong 于 2018年07月23日 的回复
Hi there, Thank you for the review. We are glad to know that you have enjoyed staying with us. We love to welcome you back again soon :) Kind regards, Anthony Kong General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚

8/10 还可以

Adibwineve，Johor Bahru, Malaysia.

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
perfect hotel..
Everything is perfect.. including the location..room...staff.. & food..
2018 年 6 月入住 1 晚
Anthony Kong 于 2018年06月25日 的回复
Hi Adibwineve, Thank you for the review. We are glad to hear that your overall stay experience with us was satisfied from arrival to departure. The great pleasure was all ours in serving you. Looking forward to see you again soon, take care! Kind regards, Anthony Kong General Manager

10/10 超赞

laith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good hotel
It is very nice hotel and good location. and the hotel and the rooms was clean
2018 年 6 月入住 1 晚
Anthony Kong 于 2018年06月20日 的回复
Hi laith, Thank you for the excellent review! We are happy to know that you love our hotel's strategic location and clean rooms. The great pleasure was all ours in serving you. See you again :) Kind regards, Anthony Kong General Manager