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DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel connected to a shopping centre in Shah Alam with 3 restaurants

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Lobby
Lobby
Restaurant
DoubleTree by Hilton Shah Alam i-City offers a luxurious retreat near i-City. Guests can dine at three distinct restaurants, enjoy aromatherapy at eforea Spa, or relax at the outdoor pool with a swim-up bar. The attentive staff consistently earns praise from visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Laundry
  • Housekeeping
The current price is HK$531
HK$592 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 1 King Bed

Bathroom

Standard Double Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Pillow menu
Blackout curtains
Bidet
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

King Deluxe Room Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Separate bedroom
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe Room Park View

Minibar, in-room safe, desk, laptop workspace

Twin Deluxe Room Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Blackout curtains
Bidet
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 2 min walk - 0.2 km
  • Central i-City Shopping Centre - 3 min walk - 0.3 km
  • Sri Maha Mariamman Temple - 9 min walk - 0.8 km
  • AEON Mall Bukit Raja - 19 min walk - 1.6 km
  • Wet World Shah Alam - 5 min drive - 5.3 km

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪CHAGEE - ‬12 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Doubletree Hotel Lobby - ‬6 min walk
  • ‪Tosca Trattoria - ‬6 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

Luxury hotel near i-City
You can look forward to a swim-up bar, a poolside bar and a coffee shop/cafe at DoubleTree by Hilton Shah Alam i-City. Indulge in a massage, aromatherapy and a facial at Eforea Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A 24-hour front desk, a banquet hall and concierge services
  • Luggage storage, a front desk safe and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 300 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Bathrooms with bidets and free toiletries
  • 49-inch plasma TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

Outdoor pool, pool loungers

Hilton Petaling Jaya

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
The price is HK$526
HK$639 total
includes taxes & fees
9 Nov - 10 Nov
Hilton Petaling Jaya

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MYR 5 per day)
  • Secured, covered valet parking on site (MYR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 39 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 21 floors
  • Banquet hall
  • Built in 2022
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 118.80 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 39 for children
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 118.80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Shah Alam i-City?

As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shah Alam i-City on 2 Nov 2025 start from HK$531.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Checkout is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this luxury hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Laman Seni 7 and Universiti Teknologi MARA Shah Alam are also within 1 mile (2 km).

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DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 180 reviews
Rating 8 - Good. 29 out of 180 reviews
Rating 6 - Okay. 7 out of 180 reviews
Rating 4 - Poor. 3 out of 180 reviews
Rating 2 - Terrible. 5 out of 180 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 1 night in Jul 2025

10/10 Excellent

Jayaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and polite staff.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff - fantastic service n friendly! Cleaning staff were excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Nur Syafeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Tip top service although the make up room service took awhile to settle, we got a free upgrade room & complimentary breakfast. Nice view too!
Stayed 2 nights in Aug 2025

10/10 Excellent

Intan Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 2 nights in Aug 2025

10/10 Excellent

May Lin

Liked: Cleanliness, property conditions & facilities
Hotel staff is very friendly the room is ok
Stayed 2 nights in May 2025

8/10 Good

Vasudeva Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a very good location. Staff were very good and the service is also good. Place was bit noisy in the nighttime and couldn’t sleep comfortably during night time. Toilet in Room 1002 was smelling really bad. Rest all was good.
Stayed 8 nights in Aug 2025

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in i-City
Stayed 4 nights in Apr 2025

10/10 Excellent

Nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. staff is so friendly and welcoming.
Stayed 14 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View of the room was not as good as expected .... an office building right in front of me !
Stayed 3 nights in Jul 2025

8/10 Good

Stephen

Liked: Staff & service, amenities, property conditions & facilities
the breakfast buffet has few options
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's great staying experience at doubletree i-city and it's convenient with shopping mall and facilities at vicinity.
Stayed 1 night in Dec 2024

6/10 Okay

Srila

Liked: Cleanliness
Close to central shopping
Stayed 10 nights in Jan 2025

10/10 Excellent

Rosiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with e célébration service and breakfast. I loved the view to the diversion park.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joshu

Liked: Cleanliness, staff & service, property conditions & facilities
Every one that worked there was the nicest person I met!
Stayed 4 nights in Nov 2024

8/10 Good

Hong Shuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service. Wifi slow to activate for foreign mobiles. It advertised the room for three but actually small to fit another bed in.
Stayed 2 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great area away from the city. It had a mall with all your needs right next to it!
Stayed 3 nights in Dec 2024

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for business stay

Good food and hotel rooms were clean and spaces.
Stayed 3 nights in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service

Overall reviews

Their breakfast taste not good and recommended. Better to eat their neighbor shopping mall. While Local tax charged via my Credit Card, no one explained me during check-in.
Stayed 1 night in May 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Lima

Liked: Amenities
It is clean and well maintained, whatever you need they will send their workers to help you
Stayed 1 night in Jan 2025

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