入住/退房自助服务终端

关于吉隆玻王朝大酒店的点评

3 out of 5
吉隆玻王朝大酒店
218 Jalan Ipoh, Kuala Lumpur

点评

5.8
10 分 - 超赞。11 条好评,共有 216 条点评" "
8 分 - 还可以。54 条好评,共有 216 条点评" "
6 分 - 一般。75 条好评,共有 216 条点评" "
4 分 - 很差。47 条好评,共有 216 条点评" "
2 分 - 糟糕。29 条好评,共有 216 条点评" "

5.4/10

清洁度

5.8/10

员工和服务

5.6/10

服务设施

5.2/10

住宿条件和设施

点评

6/10 一般

HENG-YIH

2017 年 5 月入住 3 晚

2/10 糟糕

PO-HAN,台灣

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
老舊不乾淨的酒店
飯店非常老舊

2/10 糟糕

PO-HAN,台北

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不好的住宿體驗
很老舊的飯店,逼不得以選擇

8/10 还可以

真实旅客

满意:清洁度

2/10 糟糕

PEICHEN,台灣

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不可能會再來住第二次!!!
下次不會再來住了,飯店老舊沒有翻新,洗澡用水是混濁的,房間的設施很破舊,ex.廁所門無法上鎖、床上出現一堆小強、床單棉被浴巾不會更換…。房間隔音極差,是很難入睡的。

4/10 很差

Ken,Hong Kong

满意:员工和服务
不满意:客房舒适度,清洁度
unclean
have the cockroach in the bedroom

4/10 很差

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
服務差勁
桌燈壞掉、馬桶壞掉(無法沖水),通知櫃台他叫我直接打給清潔人員就直接掛掉,打給清潔人員等了快一個小時催了4次才過來,來了還說沒壞本來就這樣,就走了!

4/10 很差

SANG YOUNG

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
시설노후
깨끗하지 않고 시설이 너무 노후됨.
2019 年 10 月入住 2 晚

2/10 糟糕

真实旅客

不满意:住宿条件和设施,服务设施
2019 年 11 月入住 1 晚

4/10 很差

krishnan

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel looked good from the outside but the rooms looks bad. Especially bathroom walls were dirty. The morning breakfast was a total disappointment. The chef was cooking pan cakes and sneezing beside the stove. Was disgusting. Calls made for room service and hose keeping was really bad. Looks like they don’t have enough staffs. Only good thing about the hotel is location and big rooms. Since I had a appointment close by, considering the traffic in KL I took this hotel. And for money I paid for the room and additional for the breakfast, was unworthy stay.
2019 年 7 月入住 1 晚

4/10 很差

真实旅客

不满意:住宿条件和设施
The lights are not functioning.
2019 年 7 月入住 1 晚

6/10 一般

真实旅客

与家人及幼儿出行, 商务旅客
不满意:员工和服务
old building ,what would you expect?
2019 年 4 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意:住宿条件和设施
Manageable
2019 年 4 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
2019 年 3 月入住 3 晚

2/10 糟糕

Youngkwi

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
별로 추천하고 싶지 않군요
2019 年 2 月入住 1 晚

6/10 一般

nisa,KL, Msia

2018 年 8 月入住 2 晚

4/10 很差

Jackie,Malaysia

满意:员工和服务
不满意:清洁度
Very ageing hotel, not so good. The carpet is lousy
2018 年 8 月入住 2 晚

8/10 还可以

Wei kong

满意:清洁度、员工和服务、客房舒适度
Location is good and convenient
2018 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
ok
2018 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Baik & selesa
2018 年 7 月入住 4 晚

8/10 还可以

mohamadhizam,rembau

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice view, hospitality
2018 年 7 月入住 2 晚

8/10 还可以

Vivian,Malaysia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
2018 年 7 月入住 2 晚

10/10 超赞

真实旅客

2018 年 7 月入住 2 晚

8/10 还可以

Jack

满意:清洁度、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚

6/10 一般

Anas,France

不满意:住宿条件和设施
Old hotel
Old hotel, acceptable staff.........................
2018 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意:员工和服务
2018 年 7 月入住 1 晚

8/10 还可以

真实旅客

2018 年 6 月入住 1 晚

6/10 一般

fazli,malaysia

满意:客房舒适度,清洁度
Accessable
Near to town centre.good place to stay with acceptable facilities
2018 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意:客房舒适度
Kindly provide good wifi & also tv channels. During my stay no wifi & no tv channels due to Unifi server down. Please look into this and avoid this in the future. Also provide bath gel/shampoo other than bar soap only.
2018 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Near to mall, Easy to acces with surrounding town and very Comfortable to rest
2018 年 6 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
Old n dirty carpet
Old n dirty carpet...but large room n nice staff....I like the furniture in the hotel
2018 年 5 月入住 1 晚

4/10 很差

alice

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
AG Team
Internet not good. Old hotel. Neighborhood not good.

6/10 一般

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor service & old place
The gym was old n worn out. Opening times varied. Front desk staff was overall friendly but not responsive and honest. The gym opening hours states 7am. When I approached the front desk after finding the gym closed at 7.25, he insisted the timing is 8am and wanted to walk away. I had to insist the timing was 7 , only then he called the gym n say they are opening. Check in on 03 May was not a pleasant experience. Staff insisted my booking was cancelled until I called hotels.com. Only then I was allowed to check in. Very poor customer service. 3 confuses staff at the front desk. Kept insisting my booking was cancelled until they got a call from hotels.com. Fridge not working. Ironing room had no lights at night, had to use phone flash light to shine while trying to iron. Aircon temperature in the room was good. Overall very old hotel that looks dated and in dire need to an update and overhaul

6/10 一般

真实旅客

满意:清洁度
Just fair but need to improvement
Booking for bed king but i got 2 single bed, smelly in bathroom... chef should wear a clean uniform white clr...eventually chef cooked inside but people can see when his go out to topup the meal.

4/10 很差

真实旅客

不满意:客房舒适度,清洁度
during my check in, i had to change 3 time before i get better room.
2018 年 4 月入住 1 晚

8/10 还可以

Mazlan

满意:员工和服务,清洁度

6/10 一般

V,kuala lumpur

The executive rooms are ok, the bathroom tends to overflow but they are generally clean.
2018 年 3 月入住 1 晚

6/10 一般

Zulhilmi,malaysia

满意:客房舒适度,员工和服务
value for money
cheap and cozy stay,love the cleanliness,staff is very good, mind the hotel a little old
2018 年 3 月入住 1 晚

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor Maintance n quality of rooms
We have stay 3 days Check in 15/3 to 18/3, the first day after Check in we have change rooms between 4 hours due to room conditions, water problem, bed problem, Cockroaches, lighting, tv and etc. We requested queen saiz bed until end up with 2 single bed. The management need to look into the facility and condition of each every rooms seriously.
2018 年 3 月入住 4 晚

10/10 超赞

amran

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kemudahan hotel memuas kan dan selesa. Kakikatangan dan layanan sungguh mesra dan amat ber puas hati
2018 年 3 月入住 1 晚

4/10 很差

真实旅客

不满意:客房舒适度,住宿条件和设施
Nice hotel but water in room abit smelly.
For me..at the 1st glace at lobby area..seems so nice and good.When it come rooms...i feel a bit uncomfort because of: 1.furniture inside the room can consider too old even sofa seems so dirty and colour of the sofa have change to dirty colour. 2.bathroom...water inside .seems change to red colour and a bit smelly.I believe this water come from water tank and never been clean and wash.
2018 年 3 月入住 1 晚

2/10 糟糕

JK,Sabah

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad staying experience.
Location is excellent but hotel condition is terrible! Staff was not friendly. Checkin process was slow. Incomplete amenities, toilet flush not functioning well, poor room maintenance etc.
2018 年 2 月入住 1 晚

10/10 超赞

Zam

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel in town
Nice stay with family in middle of town. Easy to go to shopping.
2018 年 2 月入住 1 晚

6/10 一般

Yukeng

满意:客房舒适度,住宿条件和设施
2018 年 2 月入住 1 晚

2/10 糟糕

ヒロ,Nippon

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
外見だけのホテル
12泊しましたが、先ずはフロント。まったくフレンドリーな雰囲気なし。泊まらせてやっているんだ、という雰囲気。次に設備、浴室のドアーの下部がはがれていて、そこからゴキブリが出入りしていた。 トイレの水の流れが悪く汚物がとどまっていた。
2018 年 2 月入住 12 晚

4/10 很差

Wan,Penang

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
So so
Room condition was not as expected.. Aircond and lamp need to call many time to repair
2018 年 2 月入住 1 晚

6/10 一般

真实旅客

不满意:员工和服务
Staff need to improve the service. The car park is horrible.
2018 年 2 月入住 1 晚

8/10 还可以

anuarngah,malaysia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel and can see panorama kuala lumpur.
so nice because i can see panoramic kuala lumpur from my room at number 2590.I like to see kualalumpur at midnigt and can see Panggung Budaya and all the building at jalan tun Abdul Razak..I will come again and recommend to my friend to stay here
2018 年 2 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
不满意:客房舒适度
RECOMMEND IF THEY NEED ONLY BASIC PLACE TO STAY BCOS NO TOILETTERIES PROVIDED ..
2018 年 2 月入住 1 晚

8/10 还可以

Thangarajah

满意:员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 1 晚