Along with an outdoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a fridge and a microwave, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Languages
English, Hindi, Malay
Property amenities
Pool/Spa
Outdoor pool
Umbrellas
Sauna
Steam room
Massages
Internet
Free WiFi
Parking and transportation
Valet parking on site (MYR 25 per night)
Family friendly
Children's pool
Playground
Kitchen
Fridge
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Dining
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Bedrooms
Rollaway/extra beds: MYR 72.0 per week
Bathrooms
Separate bath and shower
Spring water bath
Towels provided
Dressing gowns
Hairdryer (on request)
Free toiletries
Living spaces
Library
Entertainment
LCD TV with cable service
DVD player
Outdoor areas
Terrace
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business centre
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Free newspapers (reception)
ATM/banking services
Free bottled water
On-site shopping
Location highlights
Connected to a shopping centre
Near a metro station
Things to do
Fitness centre
Basketball on site
Tennis on site
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 rooms
43 floors
Built in 2000
Policies
Check-in
Late check-in subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Empire Suites Times Square
Empire Suites @ Times Square Aparthotel
Empire Suites @ Times Square Kuala Lumpur
Empire Suites @ Times Square Aparthotel Kuala Lumpur
Frequently asked questions
Does Empire Suites @ Times Square have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Empire Suites @ Times Square pet-friendly?
No, pets are not allowed at this property.
Empire Suites @ Times Square Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 13 reviews" "
10 - Excellent
2
Rating 8 - Good. 2 out of 13 reviews" "
8 - Good
2
Rating 6 - Okay. 5 out of 13 reviews" "
6 - Okay
5
Rating 4 - Poor. 3 out of 13 reviews" "
4 - Poor
3
Rating 2 - Terrible. 1 out of 13 reviews" "
2 - Terrible
1
5.8/10
Cleanliness
5.6/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
Travelled with family
5 Oct 2021
Liked: Cleanliness, room comfort
A wonderful family retreat
Family reunion with the children & grandchildren.
The 2 bedroom suite with separate shower & bathtubs attached to the designated bedroom is a great idea.
The living room is spacious for the kids to run around. The kitchen has no stove but a microwave oven is available if some basic cooking is required.
Overall a very comfortable & enjoyable family weekend stay .
For improvements, the sofa set badly needs to be refurbished & a kid's channel added to the tv program
Verified traveller
Stayed 3 nights in Sep 2021
6/10 Okay
Verified traveller
Travelled with family
20 Dec 2019
Liked: Staff & service
Disliked: Property conditions & facilities
like - variety food and shopping outlets
dislike - noise and heavy traffic
Verified traveller
Stayed 3 nights in Dec 2019
6/10 Okay
Verified traveller
Travelled with group
13 Aug 2019
Overall seem ok, except the check-in process & dusty room. The security at lobby doesnt seem to be helpful, probably I dont speak malay. When I reach the lobby, I ask the security where to check-in, he just simply tell me the room is fully book, if u want u can call the police. In the end I had to call the person in charge to come downstairs to bring us up the room. I hope those suites owner could educate the security downstairs what is going on to avoid miscommunication.
This is actually a short stay rental room rather than a hotel as you would expect from hotels.com.
The lobby is actually the security desk for the residence tower. There are many similar operators whom I wonder whether they have proper licenses to operate as hotel.
Room condition was far from desirable. Dusty floor that seemed to have not been vacuum for a considerable period of time. Very outdated furnishing, imagine cassette recorder (seemed broken) is one of the equipment. Baby cockroaches crawling around (killed at least 3). Kitchenette left with metal forks n spoons, no cup nor glasses.
Hotels.com should really do something to avoid listing improper hotel setup.
Overall facilities and location are great.
One suggestion for Expedia to consider,
wish seats are provided at the lobby as we have to wait at lobby before going up to the room or waiting at lobby for checking in/out processes.
Unit at 20-19 was terrible. Carpet was removed from hall bare floor was uncomfortable to walk on. No telephone. Lighting insufficient. Major water leak. Bathroom essentials barely enough. Toilet paper left on towel rack. No holder and no extras. Had to call twice to get some. Furniture cushions old and torn. Much more. Unit 36-19 slightly better but one room aircon not working
Cant believe EXPEDIA would offer such a shady so called hotel suite. No check in counter at lobby and security has no clue what this is. Had to call to personal cell number and shady guy came down to get us. Turns out these are private residence apartments that are rented out. The room was disgusting, blood stained bed sheets, mildew & soap stains in the bathrooms. No hot water, towels or soap. We checked in for 10 minutes and checked right out and luckily booked a hotel in the West wing of BERJAYA TIMES SQUARE where the real hotel is!!! Don't book this !!!!