Empire Suites @ Times Square

4.0 star property

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June 2024

Photo gallery for Empire Suites @ Times Square

Outdoor pool, pool umbrellas
Lobby
In-room safe, iron/ironing board, free WiFi, wheelchair access
Living room
Private kitchenette
Reviews
6.2

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
07-04, 7th Floor, Berjaya Times Square, Jalan Imbi, Kuala Lumpur, 55100
  • Popular LocationBerjaya Times Square2 min walk
  • Popular LocationPavilion Kuala Lumpur12 min walk
  • Popular LocationKLCC Park5 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)34 min drive
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Room options

Two Bedroom Suite

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
2 bedrooms
Spring-water bath
Private bathroom
  • 1109 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

Deluxe Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Spring-water bath
Private bathroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Apartment, 1 Bedroom

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Spring-water bath
Private bathroom
  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Apartment, 1 King Bed

Highlights

Air conditioning
Heating
Kitchen
Fridge
LCD TV
Separate bedroom
Spring-water bath
Private bathroom
  • 570 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

What's nearby

  • Berjaya Times Square - 2 min walk
  • Jalan Alor - 9 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Suria KLCC Shopping Centre - 4 min drive
  • KLCC Park - 5 min drive

Restaurants

  • Starbucks - 2 min walk
  • 4 Fingers Crispy Chicken - 5 min walk
  • Ampang Superbowl - 2 min walk
  • Taste of Asia Food Court - 2 min walk
  • Vivo American Pizza & Panini - 3 min walk

About this property

Entire place

Empire Suites @ Times Square

Along with an outdoor pool, this aparthotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a fridge and a microwave, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Hindi, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sauna
  • Steam room
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (MYR 25 per night)

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Bedrooms

  • Rollaway/extra beds: MYR 72.0 per week

Bathrooms

  • Separate bath and shower
  • Spring water bath
  • Towels provided
  • Dressing gowns
  • Hairdryer (on request)
  • Free toiletries

Living spaces

  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Free newspapers (reception)
  • ATM/banking services
  • Free bottled water
  • On-site shopping

Location highlights

  • Connected to a shopping centre
  • Near a metro station

Things to do

  • Fitness centre
  • Basketball on site
  • Tennis on site
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 rooms
  • 43 floors
  • Built in 2000

Policies

Check-in

Late check-in subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Empire Suites Times Square
Empire Suites @ Times Square Aparthotel
Empire Suites @ Times Square Kuala Lumpur
Empire Suites @ Times Square Aparthotel Kuala Lumpur

Frequently asked questions

Does Empire Suites @ Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Empire Suites @ Times Square pet-friendly?

No, pets are not allowed at this property.

Empire Suites @ Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 5 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

5.8/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A wonderful family retreat
Family reunion with the children & grandchildren. The 2 bedroom suite with separate shower & bathtubs attached to the designated bedroom is a great idea. The living room is spacious for the kids to run around. The kitchen has no stove but a microwave oven is available if some basic cooking is required. Overall a very comfortable & enjoyable family weekend stay . For improvements, the sofa set badly needs to be refurbished & a kid's channel added to the tv program
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
like - variety food and shopping outlets dislike - noise and heavy traffic
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Overall seem ok, except the check-in process & dusty room. The security at lobby doesnt seem to be helpful, probably I dont speak malay. When I reach the lobby, I ask the security where to check-in, he just simply tell me the room is fully book, if u want u can call the police. In the end I had to call the person in charge to come downstairs to bring us up the room. I hope those suites owner could educate the security downstairs what is going on to avoid miscommunication.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really a hotel. Felt cheated by Hotels.com
This is actually a short stay rental room rather than a hotel as you would expect from hotels.com. The lobby is actually the security desk for the residence tower. There are many similar operators whom I wonder whether they have proper licenses to operate as hotel. Room condition was far from desirable. Dusty floor that seemed to have not been vacuum for a considerable period of time. Very outdated furnishing, imagine cassette recorder (seemed broken) is one of the equipment. Baby cockroaches crawling around (killed at least 3). Kitchenette left with metal forks n spoons, no cup nor glasses. Hotels.com should really do something to avoid listing improper hotel setup.
Stayed 1 night in Jun 2018

10/10 Excellent

Angie, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay !!
Overall facilities and location are great. One suggestion for Expedia to consider, wish seats are provided at the lobby as we have to wait at lobby before going up to the room or waiting at lobby for checking in/out processes.
Stayed 2 nights in Jun 2018

10/10 Excellent

Sabbithi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good n clean

6/10 Okay

jimmy, Malaysia

Disliked: Staff & service
Staff very slow...I wait near lobby about 30minutes waiting the key..so sad...
Stayed 2 nights in Mar 2018

4/10 Poor

Andrew , Singapore

Disliked: Property conditions & facilities, room comfort
Empire Suites @ Berjaya Times Square.
Unit at 20-19 was terrible. Carpet was removed from hall bare floor was uncomfortable to walk on. No telephone. Lighting insufficient. Major water leak. Bathroom essentials barely enough. Toilet paper left on towel rack. No holder and no extras. Had to call twice to get some. Furniture cushions old and torn. Much more. Unit 36-19 slightly better but one room aircon not working
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this!!!!!
Cant believe EXPEDIA would offer such a shady so called hotel suite. No check in counter at lobby and security has no clue what this is. Had to call to personal cell number and shady guy came down to get us. Turns out these are private residence apartments that are rented out. The room was disgusting, blood stained bed sheets, mildew & soap stains in the bathrooms. No hot water, towels or soap. We checked in for 10 minutes and checked right out and luckily booked a hotel in the West wing of BERJAYA TIMES SQUARE where the real hotel is!!! Don't book this !!!!
Stayed 3 nights in Jun 2017