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关于99 号酒店 - 格拉纳再也的点评

2.5 out of 5
99 号酒店 - 格拉纳再也
107, Jalan SS25/2, Taman Mayang, Petaling Jaya, Selangor

点评

7.4

还可以

10 分 - 超赞。6 条好评，共有 29 条点评" "
8 分 - 还可以。13 条好评，共有 29 条点评" "
6 分 - 一般。7 条好评，共有 29 条点评" "
4 分 - 很差。1 条好评，共有 29 条点评" "
2 分 - 糟糕。2 条好评，共有 29 条点评" "

7.0/10

清洁度

7.2/10

员工和服务

6.6/10

服务设施

6.8/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Victor

不满意：住宿条件和设施
2020 年 2 月入住 6 晚
Hotel 99 于 2020年03月14日 的回复
Dear guest, we look forward to welcoming you again and serve you better. Thank you

6/10 一般

真实旅客

满意：客房舒适度
不满意：员工和服务，清洁度
不会选择这家下次
酒店的网络只有第一天是好的 打给前台反应 结果告诉他不知道该怎么办 难道让客人自己修理吗 郁闷 住了这么多天不提醒从来不会给清理房间 前台有时候只有会讲马来话的人 沟通头疼
2017 年 12 月入住 8 晚

8/10 还可以

Choon Yong

2023 年 4 月入住 1 晚

10/10 超赞

Ron

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务
2019 年 12 月入住 12 晚
Hotel 99 于 2020年01月17日 的回复
Dear guest, we look forward to welcoming you in the future. Thank you

10/10 超赞

tom

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to stay
As a budget hotel, the price is affordable and the room is clean, only the internet is having a connection issue. Some time work but sometimes fail to connect, overall is good.
2019 年 7 月入住 3 晚

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
2019 年 5 月入住 3 晚
Hotel 99 于 2019年06月18日 的回复
Dear Anonymous, Thank you for choosing Hotel 99. We are delighted to know that you are satisfied with us and thank you for the wonderful rating.

6/10 一般

真实旅客

与配偶出行
Meh... Not clean
2019 年 5 月入住 1 晚
Hotel 99 于 2019年06月18日 的回复
Dear Anonymous, Thank you for choosing Hotel 99. We sincerely apologise that we were unable to meet your expectations but thank you for sharing your thoughts with us. We will do our best to improve our services. We look forward to welcome you again, and serve you better.

10/10 超赞

Wai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚

10/10 超赞

NG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 2 晚
Hotel 99 于 2018年12月27日 的回复
Dear Ng, thank you for choosing Hotel 99. We are delighted to know that you are satisfied with us and thank you for the wonderful rating. We really appreciate your support. We look forward to welcome you again, and serve you better.

6/10 一般

真实旅客

2018 年 11 月入住 1 晚
Hotel 99 于 2018年11月12日 的回复
Dear Anonymous, thank you for choosing Hotel 99. We apologize for not meeting your expectations. Please express your lack of satisfaction with us so we may improve our services. We look forward to welcome you again, and serve you better.

8/10 还可以

真实旅客

2018 年 10 月入住 1 晚
Hotel 99 于 2018年11月12日 的回复
Dear Anonymous, thank you for choosing Hotel 99 and for giving us a generous rating. We will do our best to improve our services. So, we hope you had a wonderful stay with us because we look forward to welcome you again, and serve you better.

6/10 一般

Dylan

满意：员工和服务
Moderate hotel
Hotel was pleasant in general. Condition could be improved. Location good and convenient. If you are on a budget then the hotel would be good.
2018 年 7 月入住 1 晚
Hotel 99 于 2018年08月6日 的回复
Dylan, thank you for staying with us. We are so delighted to hear that you are overall satisfied with us and thank you for giving us such a wonderful review and rating. We look forward to serving you again, and serving you better.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
9/10
Overall was 9/10. First, at the reception, i was told to pay 50rm deposit. That was fine because most hotels have that policy. Then i was told to pay another 20rm. I know 10rm was probably for the tax. Another 10rm was because i do not have a malaysian ic. There's no logic in that because i'm a singaporean staying in malaysia's hotel and was someohow "fined" for not having a malaysian ic. I didn't ask much because i just wanted to check-in and put my stuff down. Not sure where the 10rm go to because it doesn't state on the website. After check-in, i saw a cockroach crawling on the bed. Lucky it was just one (that i saw). Apart from those two points, the comfort, toilet cleanliness and local area (lrt is just opposite) was thumbs up!
2018 年 5 月入住 2 晚
Hotel 99 于 2018年06月4日 的回复
Dear Anonymous, Thank you for staying with us! We are sorry that you had an unpleasant experience during your stay with us but thank you for sharing your thoughts with us. Just to clarify, RM10 is tourism tax that is subjected to non-Malaysian guests. The other RM10 was probably service charge and/or government tax and/or Hotel 99's membership card. We are doing our best to improve our services. We look forward to serving you again, and serving you better!

8/10 还可以

Wai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 1 晚

8/10 还可以

Yeap

满意：客房舒适度
2017 年 12 月入住 1 晚

10/10 超赞

hafiza，kuala lumpur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good services..
Excellent. The room is very clean and the bed is comfortable. Water dispenser that provide both warm and hot water is located at every floor makes it very convenient and no need to worry that there is insufficient drinking water. Hairdryer also provided in toilet. Really money worthing to stay here. Definitely will come back
2017 年 10 月入住 2 晚

8/10 还可以

Foo Seong

满意：清洁度、员工和服务、客房舒适度
2017 年 10 月入住 1 晚

6/10 一般

M.s

满意：员工和服务
不满意：客房舒适度，清洁度
Room too small
2017 年 8 月入住 2 晚

6/10 一般

Wee Jun

不满意：客房舒适度，清洁度
Uncomfortable Bed sheet and pillows cover
The hotel should change the new bedsheet and pillows cover as It was so dirty and poor of quality.
2017 年 8 月入住 2 晚

2/10 糟糕

Han Kok

不满意：清洁度、住宿条件和设施、客房舒适度
Smoky room caused hard to breathe
Room too smoky couldn't sleep well.
2017 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
Reception very slow in handling guest. .room bed got hair all around..n stains..
2017 年 7 月入住 1 晚

10/10 超赞

wai kian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2017 年 7 月入住 2 晚

2/10 糟糕

Kalavathy

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed my 2 days stay. The room was clean and cosy. Staff was friendly. Only problem was staff lacking knowledge of the shopping malls around the area or how to go about getting there. Also didn't know the whereabouts of the immediate locality. Couldnt guide me to the special needs centre i was suppose to go to attend a course which was so nearby.
2017 年 7 月入住 2 晚

8/10 还可以

Mandy

满意：员工和服务、住宿条件和设施、客房舒适度
Parking is easy
Everything is good and comfort at hotel room
2017 年 6 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度
Stained and Yellowish Towels
I thought this is a newly opened hotel which is less than one month old. To my surprise, the towels (bath and floor) is so yellowish. And the bedsheet still have leftover hairs from previous guests. Please improve on your cleanliness.
2017 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
comfortable stay
confortable. small room yet feel secured

8/10 还可以

Qing

满意：清洁度
budget hotel
Newly renovated, clean and comfortable room. Good location, just opposite the Kelana Jaya LRT station and few restaurants and convenience store. The rate for standard double room is considered cheap, really recommended for short stay.