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关于吉隆坡时代广场服务式公寓酒店的点评

4 out of 5
吉隆坡时代广场服务式公寓酒店
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur

点评

7.2

还可以

10 分 - 超赞。33 条好评,共有 108 条点评" "
8 分 - 还可以。29 条好评,共有 108 条点评" "
6 分 - 一般。27 条好评,共有 108 条点评" "
4 分 - 很差。7 条好评,共有 108 条点评" "
2 分 - 糟糕。12 条好评,共有 108 条点评" "

7.0/10

清洁度

7.2/10

员工和服务

7.0/10

服务设施

6.8/10

住宿条件和设施

3.6/10

环保

点评

10/10 超赞

Kai Li

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒體驗
2019 年 9 月入住 3 晚
Abdur Rahman 于 2019年09月19日 的回复
Thank you very very much for your nice comments. Hope to serve you again very soon.

6/10 一般

真实旅客

2019 年 9 月入住 1 晚
Abdur Rahman 于 2019年09月4日 的回复
Thank You.

6/10 一般

Jenny

满意:员工和服务
見到蟑螂在房內出現
2019 年 8 月入住 4 晚
Abdur 于 2019年08月24日 的回复
Thank You.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
房間乾淨,空間大,景觀非常好,全家人玩得很愉快,
2019 年 7 月入住 5 晚
Abdur Rahman 于 2019年07月15日 的回复
Dear Guest!Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

6/10 一般

celester chong,hong kong

与家人出行
不满意:员工和服务,清洁度
缺點;陳設有點老舊, 2個洗手間抽氣扇抽力嚴重不足,要將洗手間大門打開,才能讓熱氣散去, 跟服務人員反映床單上有油漆污穢,但沒幫我們更換,bad mattress沒有彈性,在沒有預先通知情況下,此酒店在登記入住時,收了按金200及服務費30,而那30元是不退回,為什麼我們訂酒店時沒有預先說明?到達後登記時有小問題,尚算很快得到解決。 優點:保安不錯,房間大,可容納5個人,位置不錯,樓下有商場,食店,超市,靠近鐵路站
2019 年 5 月入住 3 晚
Abdur Rahman 于 2019年05月25日 的回复
Thank you.

8/10 还可以

真实旅客

價錢勝於一切,有潔癖勿訂
地點非常好,鄰近亞羅街及大型商場,方便食嘢及shopping. 第一晚的房間,其中一個洗手間沒有熱水,主人房洗手間花灑水制壞掉,浴缸不能去水,所有人無法沖洗,投訴後更換了房間,間隔一樣,但比較企理,兩個洗手間都有熱水; 住了5日 一共見過3隻曱甴 另外,執房時比廁所廁紙及面紙收走後,沒有refill , whatsapp 聯絡人話會比我地亦無影,要等第二朝執房先有。 泳池, 健身房 設備很好 想訂此房的朋友留意,此房間不是酒店,是apartment 沒有check in 櫃檯 不過,如果以價錢來說,非常化算
2019 年 4 月入住 5 晚
Abdur Rahman 于 2019年05月4日 的回复
Thank you very much. Your appriciation will inspire us a lot.

2/10 糟糕

真实旅客

不满意:员工和服务、住宿条件和设施、客房舒适度
TOO BAD !! 令人失望 !! 訂房請小心 !!
1.訂的是 57平方公尺 3人房型/ 1張特大雙人床和 1張單人床 2.給的是 雙人房/ 1張雙人床 3.沒有豪華浴缸, 而且熱水幾乎不熱 4.3位大人只好一個睡沙發椅 非常不舒服的 經驗
2019 年 1 月入住 1 晚
Abdur Rahman 于 2019年01月27日 的回复
Thank You.

6/10 一般

真实旅客

when i shower the water some is very hot..some time no hot water....some plugs no electric supply
2018 年 12 月入住 4 晚
Abdur Rahman 于 2019年01月4日 的回复
Thank you very much for staying with us.

6/10 一般

Tsung-Hung,Nawanakorn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚
Abdur Rahman 于 2018年08月1日 的回复
Thank you very much for your nice comments.

2/10 糟糕

Lan Ying

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Abdur Rahman 于 2018年04月4日 的回复
Thank You So Much.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、客房舒适度
住宿狀況可更好,地理位置良好,交通便利,附近食肆多
住宿狀況可更好,地理位置良好,交通便利,附近食肆多,房間也很大。但是,我們的房間洗澡是沒有熱水,有一扇窗門是不能鎖的,對面很容易爬進來,有點不安全的感覺,又不派人來維修,又不准我們換房間,還有一晚有一盞燈都不亮了,第二天早上才派人來維修。酒店沒有櫃台的,只有第40樓才是它的,所有酒店設施都要另外收費,也不便宜。入住時,要徵收每晚每間客房 MYR10.00 稅和現金按金MYR 200元。
Abdur Rahman 于 2019年05月16日 的回复
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good price for good location and spacious room
Good location right above time square shopping mall and next to monorail station. Can walk to bukit bintang. Hotel staff are very helpful and friendly, accommodated late check in / out requests. No reception counter when enter but hotel staff will come to you to arrange check in. Very Spacious room, all basics are provided. Only that the furniture/ decorations are a bit old and cleanliness could be further improved (noted dirts on bedsheets and a glass with dried toothpaste/ dirt in bathroom).
2018 年 1 月入住 1 晚
Abdur Rahman 于 2018年01月17日 的回复
Thank you very much for your nice comments. Your comments will inspire us a lot. Hope to see you again.

6/10 一般

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
2024 年 2 月入住 2 晚

2/10 糟糕

Eva

与家人及幼儿出行
不满意:清洁度、员工和服务、住宿条件和设施
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
2023 年 10 月入住 2 晚

6/10 一般

Tim

与家人出行
Slidt men rent
Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
2023 年 7 月入住 2 晚

6/10 一般

真实旅客

不满意:清洁度、住宿条件和设施、客房舒适度
Please not that there is no parking provided
2023 年 7 月入住 1 晚

4/10 很差

Keiko

与家人出行
不满意:服务设施
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
2023 年 2 月入住 8 晚

4/10 很差

Keiko

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
2023 年 2 月入住 5 晚

6/10 一般

Yee Kang

团体旅客
不满意:住宿条件和设施,清洁度
Good.
First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
2020 年 8 月入住 3 晚
Abdur Rahman 于 2020年08月30日 的回复
Thank you.

10/10 超赞

nazim

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Good service and nice place for family
2020 年 7 月入住 2 晚
Abdur Rahman 于 2020年07月28日 的回复
Thank you so much for your nice comment.

6/10 一般

真实旅客

满意:服务设施,清洁度
2020 年 1 月入住 2 晚
Abdul Rahman 于 2020年01月15日 的回复
Thank you

2/10 糟糕

Hubert,Australia

与配偶出行
不满意:服务设施,清洁度
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
2019 年 12 月入住 2 晚
Abdur 于 2020年01月3日 的回复
Thank you so much.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
2019 年 12 月入住 1 晚
Abdur Rahman 于 2019年12月23日 的回复
Thank you very very much for your nice comments. Hope to serve you again very soon.

10/10 超赞

Anders

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 8 晚
Abdur Rahman 于 2019年11月28日 的回复
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 还可以

Akbar

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location. Accessible to food and shopping.
2019 年 11 月入住 1 晚
Abdur Rahman 于 2019年11月24日 的回复
Thank you very much. Your appriciation will inspire us a lot.

4/10 很差

AA,Washington, DC

不满意:清洁度
Property condition was not ideal. It was old with small insects under the rotten wood.
2019 年 11 月入住 1 晚
Abdur Rahman 于 2019年11月12日 的回复
Thank you.

6/10 一般

Gutsybel,Singapore

与家人出行
不满意:住宿条件和设施,服务设施
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
2019 年 10 月入住 3 晚
Abdur Rahman 于 2019年10月15日 的回复
Thank you.

8/10 还可以

Derrick

团体旅客
满意:员工和服务,清洁度
不满意:住宿条件和设施
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
2019 年 10 月入住 2 晚
Abdur 于 2019年10月9日 的回复
Thank You.

8/10 还可以

Clarice

满意:客房舒适度,清洁度
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
2019 年 9 月入住 3 晚
Abdur 于 2019年09月27日 的回复
Dear guest! Thank you so much for your nice comment.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice apartment. Spacious. Awesome views. Pool towels would have been nice.
2019 年 9 月入住 5 晚
Abdur Rahman 于 2019年09月15日 的回复
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

8/10 还可以

지영

满意:客房舒适度,员工和服务
위치는 정말 좋다. 어디든 쉽고 편리하게 이동 가능. 숙소에 개미가 있어서,,, 벌레퇴치제를 뿌려놓아야 했다.
2019 年 8 月入住 4 晚
Abdur 于 2019年08月22日 的回复
Thank you so much for your nice comment.

2/10 糟糕

Edlyn Emilie

不满意:清洁度、住宿条件和设施、客房舒适度
dissatisfied stay
the room is just a room with partition, which makes it smaller. the single bed was horrible, bath tub was dirty, lighting was bad.
2019 年 8 月入住 3 晚
Abdur Rahman 于 2019年08月14日 的回复
Thank you.

10/10 超赞

YS,JB

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good Location and Service. Will come again. Person in charge also considered. We have reserve 2 rooms and they try to put us at the same floor.
2019 年 8 月入住 1 晚
Abdur Rahman 于 2019年08月13日 的回复
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

10/10 超赞

真实旅客

2019 年 8 月入住 2 晚
Abdur Rahman 于 2019年08月13日 的回复
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

8/10 还可以

Jaime

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KL IS KOOL
The internet was spotty and frustrating at times, otherwise, I liked the hotel quite a bit. It was walking distance to the MRT and a number of coffee shops and restaurants (if you're not familiar with the weather in Malaysia, just know you WILL sweat, so minimizing your walking is a blessing-STEEEAMY : ) ). This hotel is suitable for any of your typical travelling needs and KL was super cool. The Batu caves were the most beautiful attraction I've seen in any of my travels-a must see!
2019 年 6 月入住 5 晚
Abdur 于 2019年08月3日 的回复
Thank you very much.

8/10 还可以

真实旅客

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
bolehlah.hotel mewah byk mat arab dan miss china...snng teruss agent shj..rahman -0162979329 lg ok info
2019 年 7 月入住 1 晚

10/10 超赞

Jun Ho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
굿 메모리
친절하고 편리함
2019 年 7 月入住 4 晚
KL Service Apartment at Times Square 于 2019年07月24日 的回复
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

8/10 还可以

Ade,Singapore

与配偶出行
满意:服务设施,员工和服务
Location is great. Apartment is old. The layout is weird. There’s a wardrobe right in front of the bed, but there is no space to open the door. You need to walk sideways to pass thru. Weird sewage smell in toilet. Luckily the smell doesn’t linger into bedroom
2019 年 6 月入住 3 晚
Abdur 于 2019年06月27日 的回复
Thank You.

6/10 一般

CHANGSEOK

2019 年 6 月入住 3 晚
Abdur 于 2019年06月21日 的回复
Thank you.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Un très bon hôtel, tout est à côté avec une belle piscine et une salle de fitness
2019 年 6 月入住 4 晚
Abdur Rahman 于 2019年06月18日 的回复
Thank you very very much for your nice comments. Hope to serve you again very soon.

8/10 还可以

真实旅客

满意:客房舒适度,员工和服务
不满意:清洁度
room cleanliness needed - especially in bathroom.
2019 年 3 月入住 1 晚
Abdur Rahman 于 2019年06月8日 的回复
Thank you very much for your nice comments. We are waiting for you to serve again in our apartment.

10/10 超赞

Shaminder Singh

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Experience
The apartment was in good condition and central to all the facilities for travel. For the first day I was given a temporary room, that was sorted by the second day, other than that the support and service was excellent. I myself would certainly use the Time Square apartments again. I would give 4.5-5 star.
2019 年 5 月入住 10 晚
Abdur Rahman 于 2019年05月26日 的回复
Thank you very much for your nice comments. Your appreciation will encourage us to serve the guest much more better. We will be happy to get nice guest like you again and again.

6/10 一般

Glen

满意:客房舒适度
不满意:员工和服务
Good at cheap price but not a great hotel
It was cheap and the property is a bit dated and is very much an apartment not a hotel with extensive service but comfortable enough at the price. Unexpected key deposit requirement (in cash) was also a bit of a nasty surprise as well. Good location though and very central to shopping.
2019 年 5 月入住 1 晚
Abdur Rahman 于 2019年05月14日 的回复
Thank you.

8/10 还可以

真实旅客

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My boys enjoyed the pool because it is open even at night
2019 年 4 月入住 2 晚
Abdur Rahman 于 2019年05月8日 的回复
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely,Abdur Rahman - Guest Experience Manager

6/10 一般

真实旅客

不满意:员工和服务,清洁度
the service apartment booking is run by agent, and the agent management is not professional. the room is messy and unclean during checking. the room is quite old, the towers are yellowish... but the city view from the hotel is great.
2019 年 4 月入住 1 晚
Abdur Rahman 于 2019年05月6日 的回复
Thank you.

8/10 还可以

真实旅客

满意:员工和服务,清洁度
checking out was hassle free. There's no complimentary parking.
2019 年 4 月入住 3 晚
Abdur Rahman 于 2019年04月22日 的回复
Thank you very much. Your appriciation will inspire us a lot.

8/10 还可以

NURUL AIN SHAFINA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 3 晚
Abdur Rahman 于 2019年04月16日 的回复
Thank you very much. Your appreciation will inspire us a lot.

8/10 还可以

真实旅客

与家人出行
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Property was clean and secure all the time. the room was capacious however the worst thing was that the internet was available only in the room. You come out of the room and u would lose the connection Plus there was no phone connection and no locker in the room!!
2019 年 3 月入住 4 晚
Abdur Rahman 于 2019年04月1日 的回复
Dear Valued Guests! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Abdur Rahman - Guest Experience Manager.

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
bed with body hair
Room check in need to make local calls, not recommended for no phone card traveller. Room is old and poor condition. Two thin bathing towels are provided, with 2 tooth brushes, 2 small shampoo bottles and 2 tiny soaps. No hand/ hair/ face towel, and no bathing mat for the floor which makes to toilet really wet after shower, Bathtub is old (rusting) Water needs very long time to heat up which was not mentioned with any note, have to shower with cold water at the beginning. Toilet has bunch of insect on the ceiling. I have video for that living thing recorded. Highly doubt the floor has cleaned as we saw rubbish still on the floor. Blanket case is full with wrinkles and body hair on bed! Totally horrible stay.
2019 年 3 月入住 2 晚
Abdur 于 2019年03月28日 的回复
Thank You.

6/10 一般

真实旅客

满意:住宿条件和设施,清洁度
不满意:员工和服务
エントランスが分かりにくい。洗濯スタッフの対応が最悪。担当スタッフからの連絡がなくチェックインにすごく大変な思いをした
2019 年 3 月入住 1 晚
Abdur Rahman 于 2019年04月1日 的回复
Thank you so much.