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关于吉隆坡中心创立 EST的点评

4.5 out of 5
吉隆坡中心创立 EST
No. 44A, Jalan Ang Seng, Brickfields, Kuala Lumpur, Wilayah Persekutuan

点评

7.8

还可以

10 分 - 超赞。28 条好评，共有 74 条点评" "
8 分 - 还可以。24 条好评，共有 74 条点评" "
6 分 - 一般。14 条好评，共有 74 条点评" "
4 分 - 很差。2 条好评，共有 74 条点评" "
2 分 - 糟糕。6 条好评，共有 74 条点评" "

8.6/10

清洁度

7.4/10

员工和服务

6.8/10

服务设施

8.4/10

住宿条件和设施

点评

8/10 还可以

Claudia

团体旅客
满意：清洁度、服务设施、住宿条件和设施
The surrounding might not be too safe because it is India town, have been told by locals to be careful it alone. But overall was a good stay and experience
2023 年 5 月入住 2 晚

10/10 超赞

真实旅客

商务旅客
满意：客房舒适度，清洁度
2022 年 11 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
居屋地方很大,價廉物美,設備很齊全,有雪櫃,洗衣機,乾衣機,微波爐及餐具,要自備牙刷牙膏,樓下有餐廳,但不是24小時服務
2019 年 11 月入住 5 晚

8/10 还可以

chi wai

2019 年 11 月入住 2 晚

10/10 超赞

JUI KHENG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Vin 于 2019年03月10日 的回复
Thank you for the lovely review and we hope to welcome you back again one day!

10/10 超赞

Yuchin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
棒！
小巧精緻 什麼都有
2019 年 1 月入住 5 晚
Midhaf 于 2019年01月14日 的回复
Thank you for the stay!

10/10 超赞

HUNG-YI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很優質的公寓式飯店
飯店清潔度蠻好的 而且整體設施是很ok的
2018 年 11 月入住 4 晚
Zu 于 2018年11月8日 的回复
HUNG-YI we really happy that you enjoyed with your stay :)

6/10 一般

Weiwei，Taiwan

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
房間很美 樓中樓讓空間更大 離火車站也很近 走路五分鐘 只是因為是公寓式酒店 很難聯絡到房東 住了5天 生活用品不夠也無法及時補足 有點不方便
2018 年 7 月入住 4 晚
Shah 于 2018年07月29日 的回复
Dear WeiWei, Thank you for the kind feedback wish that you're enjoy while staying with us. We are delighted to welcome you in the future stay and to enjoy some other property around Kuala Lumpur area. Cheers!!

10/10 超赞

Muh Ming

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 7 晚
midhaf 于 2018年06月18日 的回复
Thank you for staying with us!

8/10 还可以

SHU YUEN

满意：清洁度、住宿条件和设施、客房舒适度
Ken 于 2018年05月17日 的回复
Thank you for the great review!

10/10 超赞

JIUNHAU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常好的一間旅店，交通非常方便只離中央車站一站，可以從MRL直接走天橋過進入旅店，完全不用怕下雨等狀況，下次有在到吉隆坡會在次預訂，唯一的小缺點是只能用英文溝通，英文很破會很麻煩
Alcoln 于 2018年05月9日 的回复
感谢您热心的评语。我们也有会说中文的服务者，下次会安排一个给你噢!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
New and clean room
Room was clean and comfortable, nice view. Worth for the money I paid. Location wise, it is near KL Sentral, it’s good only if you are aim at going to KL Sentral, but it’s not so near to tourist attractions but driving is only abt 20mins, that’s acceptable. Self check in procedure is unclear. They let us know the steps BUT no one tell me the password ( which was the most important info) until I asked, Waited at lobby (no one at the lobby can hel) for 20min before I could reach the staff on phone. Be aware of the free parking part, you need to let them know in advance, otherwise parking can be expensive. It is not a hotel, it’s a self-service apartment, so don’t expect any service, then you will be happy with what you’ve paid for.
2018 年 4 月入住 2 晚
Vin 于 2018年04月19日 的回复
Thanks for the review! Yes, we keep our costs low by keeping it self service. However, please do let us know if you want us to come down to show you to the apartment, we are usually in the building! We are also very sorry about the missing password information - this has been fixed!

6/10 一般

Emma Lingam，Singapore

与家人出行
满意：住宿条件和设施，服务设施
Property location was excellent and facilities were good. However, this was offset by sleepless nights due to horrific traffic noises that could be heard even on the 33rd FL! 33A above us were also inconsiderate people rearranging furtniture and crashing about at 2AM in the morning. Additionally the owner of 33-03 gave us a defective TV and did not change it even after our complaints. Property maybe good value with a good location but save yourself the headache and go elsewhere. Shame as it has all the elements of being a great serviced apartment and near Little India and Bansgar station.
2023 年 2 月入住 11 晚

6/10 一般

SANGA

2023 年 1 月入住 3 晚

2/10 糟糕

Donald

不满意：清洁度、服务设施、住宿条件和设施
This property lacked hot water, the shower was clogged, and the check in information had typos regarding Wi-Fi access. There were zero amenities aside from soap/shampoo/toilet paper but was not stocked sufficiently for more than a 2 day stay. Not to mention they don’t have a front desk and require a deposit which Expedia and my bank flagged as a dangerous and fraudulent transaction. Easily the worst experience I’ve ever had particularly for the astronomical price relative to competitors.
2022 年 11 月入住 3 晚

8/10 还可以

真实旅客

2020 年 2 月入住 2 晚

8/10 还可以

oliver

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2020 年 2 月入住 3 晚

8/10 还可以

SEOKCHAE

团体旅客, 商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
가성비 좋은 레지던스
카운터가서 체크인하고 싶다고 하니 집 주인한테 연락하라그러고, 반대편 호텔카운터로 가라그러고.. 알고보니 따로 관리직원이 있어서 레지던스를 빌려주는 곳.. +60 16 331 9746 whatsapp 어플에 추가하셔서 연락해보고 가세요. 안 그러면 체크인 하느라 고생하실 수 있어요. 시설은 좋아요 깨끗한 복층구조. 가까운 지하철 역을 도보로 가실 수있어요. 마트서 장봐다 음식해드실 수도 있고. 그랩푸드 시켜서 드셔도 되고..
2019 年 11 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施
Good location, and clean room. Services were below average . Washing machine didn’t work from day one. Reported and someone attended and confirmed its faulty but never reported or replaced. Had to use public laundry every day. The only word from the property management was ‘sorry’ .
2019 年 12 月入住 4 晚

10/10 超赞

Mustafa

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚
Ali 于 2019年12月18日 的回复
Thanks dor your effective feedback. :)

6/10 一般

Norhuda

与家人出行
不满意：住宿条件和设施，员工和服务
Upset with service
It was bad. We had to wait very long before someone come down to pass all the keys. It stated here that credit card deposit is accepted but we were asked to make deposit with cash. Not only that, we need to hold to room key which sometimed work and sometimes does not, when we scanned at the lift. There is also another red card for security purposes. So in total, we held on to 2 room cards, 1 security card and 1 parking card, which is too much of a hassle. The 2 room cards are our preference for our convenience but i wonder if they can do better to consolidate the room keys/card and security card together as different places require different cards to enter. Our shower hose is also spoilt from first day, thought we can bear with it till check out and didnt make much of it. We reported it on the 2nd last day, only to realise no one attended to it once we return to the apartment. We were out for almost 12 hours and no one rectified it. They only replied sorry their maintenance already out of shift. There was no courtesy call to apologise at all. Deeply disaappointed in our stay. We wont return again.
2019 年 12 月入住 4 晚
MIKI 于 2019年12月11日 的回复
I'm really sorry for the issue you had. I will pay more attention on it. I will share this review to my team and improve our service in future. I'm really sorry for this :(

2/10 糟糕

Fredrik

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will not come back
Expected more of this as the building is relatively new but walls in apartment already dirty and the shower was dirty too. Also had to wait a long time for the key upon check in, did not really catch that from the booking that had to contact them in advance, now I know that but still had to wait 50 min which is too long time. Also, pretty sure they had been a cat in the apartment as I am allergic and woke up with itchy eyes and ears. Also a lot of noice from the hallway. Price and locations is good though.
2019 年 12 月入住 1 晚
midhaf 于 2019年12月5日 的回复
Hi, thank you for the reviews. We will improve our service for better experiences with our future guest.

8/10 还可以

Jeffrey，Hong Kong

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 3 晚

8/10 还可以

TD

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Place is good. The stairs up to the bed area is very narrow. Not easy for people with mobility issue.
2019 年 9 月入住 2 晚
Anastasia - Plush 于 2019年09月22日 的回复
Thank you for staying with us and give us a review :) Have a great day!

10/10 超赞

Ian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Appartment You won’t go wrong
This was one of the best deals and place I could think of staying in.. sleeps easily 6 adults 3x couples.. we stayed two night but will be looking a more on our next return to Malaysia... I strongly suggest if you have a group that all get on together don’t pay for 3 rooms when you can have it all and a lot more for the price of one... This is just unbelievable for the security and service along with value of money! Loved it Ian
2019 年 8 月入住 2 晚
Midhaf 于 2019年09月18日 的回复
Thank you Ian!

2/10 糟糕

Josephine

不满意：住宿条件和设施，员工和服务
We booked for 8pp but the bed provided was only for 6ppl. We are supposed to get carpark for two cars but was not given. The shower head was spoilt n not fixed. Not enough pillows for 8ppl We were told carpark is per day rm15. Later when we went to pay..we were told per entry rm15. We are charge each time we exit. The reception was rude. First experience that this apt hotel is run by different agent n is very confusing..time wasted on waiting. No toileteries provided for us. One key for whole family very invonvenience. We were charged on housekeeping
2019 年 8 月入住 1 晚
midhaf 于 2019年09月18日 的回复
Hi Josephine, parking card subject to availability and need to reserved at lest 24 hours before arrival date. Sorry about the bed arrangement, should inform us straight and we can set it to you guys on the spot. Apologize for the issue.

10/10 超赞

Lutfi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fab apartment in Little India
Very clean modern apartment. 2 bedrooms and a mezzanine bed. Great for a larger family. The owner was very helpful and pleasant. Bridge direct to Bangsar Station. Great pool and gym. Many places to eat out full of locals. Local area great buzz and vibe
2019 年 8 月入住 3 晚
Miki 于 2019年08月22日 的回复
Thank you for your feedback. It is a very important feedback for us to improve ourselves. :)

8/10 还可以

luana

满意：清洁度、住宿条件和设施、客房舒适度
The location was good. We had to pay to leave our key at the reception, better if given two sets. The concierge at night not sure about what they are doing, morning staff were better., overall happy!
2019 年 8 月入住 2 晚
Miki 于 2019年08月22日 的回复
Thank you for your feedback. It is a very important feedback for us to improve ourselves. :)

2/10 糟糕

Catherine

不满意：客房舒适度，员工和服务
An extremely bad experience
I didn't stay. At first, I was going to stay for at least the first night but as more negative added to the experience I decided to book another hotel and leave immediately. I have been communicating with the Managing company via WhatsApp however they didn't answer my last message. I let them know I would communicate with the reservation service. The neighborhood is disgusting and doesn't feel safe. The apartment itself would have been fine except that it offers the bare minimum and it should be clearly announced. There is much more I could add here!! I know that the cancellation policy was no refund however I asked to be reimbursed at least one night. I intend to write more on social media.
2019 年 8 月入住 2 晚

6/10 一般

ankesh

不满意：员工和服务
2019 年 7 月入住 3 晚
Miki 于 2019年08月22日 的回复
How was the stay? Any feedback you can share with us? :)

10/10 超赞

N.A.

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Simple and nice interior
2019 年 6 月入住 1 晚
Miki 于 2019年08月22日 的回复
Thank you for your feedback. It is a very important feedback for us to improve ourselves. :)

4/10 很差

BB

与家人及幼儿出行
不满意：服务设施，员工和服务
コンドミニアムに宿泊するのが初めてだったことはひとつ理由としてあると思いますが、チェックインに時間がかかります。受付で係を呼ぶ→係が来る→説明（英語があまりわからないスタッフ＝こちらからの質問にほとんど答えられない）→部屋へ。１５分くらいかかったと思います。またこの係の人は、こちらが要望するまで荷物を持つ、部屋の説明をする気はまったくない。 普通のホテルの感覚で行くと、きっと幻滅すると思います。それなりの心づもりが必要。
2019 年 6 月入住 2 晚
Shah 于 2019年07月4日 的回复
Hi, We are deeply sorry to hear you have lack on our check in process and it shouldn't be happen that way, please give us a room to improve to this area. And yes there is a language restriction as our representative only can speak little language. But we are truly sorry to hear about this. Please accept our sincere apologies — we’re taking steps to ensure we maintain our high standards of customer service in the future.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the aesthetics, how spacious the place was and how easy it is for me to get from one place to another.
2019 年 6 月入住 2 晚
Shah 于 2019年07月4日 的回复
Thank you for your prompt feedback, is our pleasure to serve you better in future time & we're welcome you in the future time.

10/10 超赞

DEOKHYOUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
가성비 별 다섯
숙소 자체는 더이상 나무랄것이 없을 정도로 훌륭합니다. 치안 역시 완벽하고 정말 이 가격에 이런 숙소가 가능할까 싶을 정도입니다. KL 센트럴 역 부근을 검색해서 찾은 숙소였기에 처음에는 KL 센트럴 역에서 걸어서 가느라고 조금 고생을 하였는데 KL 센트럴에서 한 정거장 떨어진 Bangsa 역에 내리면 호텔과 연결된 브릿지가 있습니다. (여기는 호텔과 레지던스로 구성되어 있는데 Bangsa역과 연결된 브릿지는 호텔로 들어가게 되어 있습니다 호텔을 지나 레지던스로 들어갈 수 있습니다. 출입카드 동일하게 적용됨) 다만 이 지역이 인디안 촌이라고 하네요. 약간 주변도 빈민촌과 새로 지어진 고급 호텔이 뒤섞여있고 주변 환경이 그다지 좋지는 않습니다. 여자분 혼자 투숙할 예정이시라면 조금 무서울 수도 있을 겁니다. 편의점 같은 것들이 조금 떨어져있다는 점도 불편하겠네요. 하지만 주방도 사용 가능하고 깨끗한 시설에 완벽한 치안, 그리고 초 저렴한 가격. 별 다섯개 주고 싶은 숙소입니다.
2019 年 5 月入住 3 晚
Midhaf 于 2019年06月14日 的回复
Thank you for the stay! We really appreciate it :)

8/10 还可以

Melissa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 3 晚
vin 于 2019年06月1日 的回复
Thank you for the lovely review!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 4 月入住 2 晚
vin 于 2019年06月1日 的回复
Thanks for the lovely review!

6/10 一般

真实旅客

First & Last
Please prepare RM300 for deposit... RM70 for cleaning fees... RM5 per hour for parking
2019 年 4 月入住 1 晚
Vin 于 2019年06月1日 的回复
Thanks for your review! The parking rate is RM15 per entry by getting coupons.

10/10 超赞

Suneel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing little loft
Not the best of location given the area around this property but it is still very conveniently located with a direct bridge to the metro station.
2019 年 4 月入住 2 晚
Midhaf 于 2019年04月25日 的回复
Thank you Suneel!

8/10 还可以

Suman

满意：清洁度、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚
Midhaf 于 2019年04月19日 的回复
Thank you!

10/10 超赞

Romzi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
2019 年 3 月入住 3 晚
shah 于 2019年03月14日 的回复
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真实旅客

商务旅客
The person i was dealing with
2019 年 3 月入住 1 晚
vin 于 2019年03月19日 的回复
Thanks for the review!

10/10 超赞

Su

团体旅客
满意：住宿条件和设施，清洁度
綺麗だし、清潔だしよかったです
2019 年 2 月入住 5 晚
Vin 于 2019年03月10日 的回复
Thank you for the lovely review and we hope to welcome you back again!

8/10 还可以

Rohan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 6 晚
Vin 于 2019年03月6日 的回复
Thank you for the lovely review and we hope to see you soon!

10/10 超赞

Thressa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 3 晚
Vin 于 2019年02月18日 的回复
Thank you for the great review - we are so glad you enjoyed yourself at our place.

10/10 超赞

Thressa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it!!!
Fantastic deal with Plush Homes to affordably short term rent a condo in this amazing, swanky building. Great pools, gym, and quick walk (via catwalk!) to train station (the LRT). Loved it!!!
2019 年 2 月入住 4 晚
Vin 于 2019年02月18日 的回复
Thanks so much for your lovely review, Thressa! We hope to see you again one day.

10/10 超赞

Vishnu，Kuala Lumpur

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
5 star family vacation
No. 1 family service apartment in KL. It's right next to city centre and was close to Indian restaurant which made my stay even better. The apartment was spacious and fully air-conditioned with iron box and washing machine. Our stay went so well that if could have rated 10 stars 🌟 I would have. Highly recommended to all.
2019 年 1 月入住 2 晚
Vin 于 2019年01月23日 的回复
Thank you so much for the lovely review, Vishnu. We are so glad you had a great stay and we hope to see you again one day!

8/10 还可以

Juliana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 3 晚
Vin 于 2018年12月20日 的回复
Thank you!

8/10 还可以

真实旅客

满意：客房舒适度，住宿条件和设施
2018 年 12 月入住 2 晚
Vin 于 2018年12月16日 的回复
Thanks for the review!

8/10 还可以

BAK SONG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
nice and clean place .
2018 年 12 月入住 1 晚
Vin 于 2018年12月16日 的回复
Thank you for the lovely review!

6/10 一般

han keong

Location is very good as it is a 2 minute walk to the LRT. We have stayed in The Est for some time, however, it is inconsistent as there are many different owners who have different conditions and terms. Some comes with cleaning charges and some do not. Some have very nice furnished flats with nice amenities while some are just bare minimum and there are many more. I wish there are some consistency in the operations of these flats.
2018 年 11 月入住 2 晚
Shah 于 2018年12月4日 的回复
Hi Han Keong, We are really sorry on the bad or inconvenience experience. First of all yes there is a concierge there and they are not our employee. The concierge staff is manage by building management itself. And rest assured the Plush Team will improve the service time to time. And sorry once again from me personally and the Plush Management team. Cheers!!