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The Chateau Spa & Wellness Resort

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
5 restaurants, breakfast served
Lobby sitting area
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Popular LocationGenting Highlands Premium Outlets46 min drive
  • Popular LocationFirst World Plaza58 min drive
  • Popular LocationGenting SkyWorlds Theme Park60 min drive
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Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Bidet
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Room

View from room

Premier Room

Highlights

Soundproofed
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Bathrobes
  • 377 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 646 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
2 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 1453 sq ft
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
3 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 1668 sq ft
  • Hill view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

View all photos for Jacuzzi Suite

Premium bedding, minibar, in-room safe, desk

Jacuzzi Suite

Highlights

Patio
Soundproofed
Private hot tub
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 1668 sq ft
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Smart TV
2 bedrooms
Blackout curtains
Ceiling fan
Premium bedding
Private bathroom
  • 904 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Close to Genting SkyWorlds Theme Park

Hot springs

The Yanné, Onsen Hotel

Genting Highlands
Pool
Hot tub
Spa
Free WiFi
8.4 out of 10, Very good, (25)
The Yanné, Onsen Hotel

About the area

Bukit Tinggi

Located in Bukit Tinggi, The Chateau Spa & Wellness Resort is in the mountains. First World Plaza and Genting Highlands Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Genting SkyWorlds Theme Park. Berjaya Hills Botanical Garden and Figs Malaysia Farm are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.
Visit our Bukit Tinggi travel guideOpens in a new window

What's nearby

  • Genting Highlands Premium Outlets - 46 min drive
  • First World Plaza - 58 min drive
  • Genting SkyWorlds Theme Park - 60 min drive
  • Arena of Stars - 60 min drive
  • SkyAvenue - 60 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
  • Din Tai Fung - 60 min drive
  • Wan Hoi Yam Cha 云海小聚 - 60 min drive
  • Taiko Ramen - 60 min drive
  • Grandmama's Flavours Of Malaysia - 60 min drive

About this property

The Chateau Spa & Wellness Resort

Luxury hotel in the mountains
You can look forward to a terrace, 2 coffee shops/cafes and a garden at The Chateau Spa & Wellness Resort. Indulge in aromatherapy, a body scrub and reflexology at La Sante, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and a poolside location. Pilates classes and yoga classes are offered at the gym; The Chateau Spa & Wellness Resort also has a hair salon, an arcade/games room and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, a free local area shuttle and express check-in
  • Massage treatment rooms, a lift and a 24-hour front desk
Room features
All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bidets and hairdryers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Vie
  • La Assiette
  • Belle Vue
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness
The Chateau Spa Organic Wellness Resort
The Chateau Spa & Wellness
The Chateau Spa Wellness Resort
The Chateau Spa & Wellness Resort Hotel
The Chateau Spa Organic Wellness Resort
The Chateau Spa & Wellness Resort Bukit Tinggi
The Chateau Spa & Wellness Resort Hotel Bukit Tinggi

Frequently asked questions

Does The Chateau Spa & Wellness Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of 10 May 2024, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on 24 May 2024 start from HK$881.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chateau Spa & Wellness Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chateau Spa & Wellness Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chateau Spa & Wellness Resort?

Checkout is at noon.

Does The Chateau Spa & Wellness Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Chateau Spa & Wellness Resort located?

Situated in the mountains, this luxury hotel is 0.3 mi (0.5 km) from La Santé Spa and 1.3 mi (2.1 km) from Berjaya Hills Botanical Garden. Cascada de Ulu Tampik Janda Baik and Lentang Forest Recretional Park are also within 16 miles (25 km).

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 186 reviews" "
Rating 8 - Good. 46 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023

10/10 Excellent

terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023

8/10 Good

Hui Zhi

Stayed 1 night in Jun 2023

4/10 Poor

Kar Wein

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

WEI MIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Mohd azlin

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022

8/10 Good

SIOK PEIK

Stayed 1 night in May 2022