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Hotel East 21 Tokyo

4.0 star property
Elegant Tokyo hotel offers luxury with 4 restaurants, including French cuisine, a seasonal pool, and amenities near city landmarks.

Choose dates to view prices

Located near Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo offers a comfortable base with practical amenities. Guests can shop on-site, use laundry facilities, grab coffee at the café, dine at four restaurants, or swim in the seasonal outdoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is HK$598
HK$724 total
1 Jun - 2 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.

This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.

Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.

Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged 3 and under are not permitted in the seasonal outdoor pool.
The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
Health club facilities (indoor pool, fitness centre, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel East 21 Tokyo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on 1 Jun 2026 start from HK$598, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self-parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hotel East 21 Tokyo?

Checkout is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-4:00 PM at scheduled times. A fee of JPY 1200 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo and Tokyo Skytree. Sensoji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 8 minutes by foot and Kiba Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 606 out of 1004 reviews
Rating 8 - Good. 286 out of 1004 reviews
Rating 6 - Okay. 76 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutifull property near the tozai line so easy access to everything on the quieter district only thing is rooms a bit old but the amenities are new and the view is spectacular
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness
Clean, rooms are very nice and slept excellent!! Beautiful view from our room as well
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rajinder Singh

Liked: Cleanliness, property conditions & facilities
Love the location! Great hotel..
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
Disliked: Amenities
The room and amenities were mid but the staff was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service
Very comfortable rooms and friendly staff! Dipak B has been very helpful in switching our room to facing the Tokyo Skytree🙏Breakfast is delicious 👍
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs in the tub TV volume was really hard to hear at the tightest setting Staff were friendly
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Great location for walking to other places
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but had an old stale cigarette smell. The weird part was that that smell was only in the room. The property does not allow tattooed people to use any of their amenities that requires you to be “undressed”…. So no pools or spa areas. Great location to stores and restaurants but far from a train station.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, amenities, property conditions & facilities
Staff were kind, very beautiful room. It was a nice and clean stay! Will come back again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Spacious, clean roomswith lots of amenities and bottled water came handy. The staff are friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, neat, and comfy room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to the station, and easy to find your way around as first time visitors, nice staff and great view of the sky tree
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would definitely stay here again as the price was good, the amenities were great, & the service was impeccable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leon

Liked: Amenities
Great breakfast and staff
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
it is a great hotel with great staff.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, food & drinks brilliant quality and all round a great hotel, thank you
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay, the rooms were clean and larger than other hotels on our trip. The service was excellent and the help to get to the airport was wonderful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

tahj

Liked: Cleanliness, amenities, property conditions & facilities
Clean with polite staff. Would book again
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Staff very accommodating!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very helpful & friendly staff 😀👍👍👍 Thank you very much
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
daily room service, clean up, easy public transport access, safe,
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

gildas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 6 nights in Mar 2024