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关于丝特苏蒙酒店的点评

3.5 out of 5
丝特苏蒙酒店
191-54 Yamada, Kutchan, Hokkaido

点评

8.6

超赞

10 分 - 超赞。9 条好评，共有 22 条点评" "
8 分 - 还可以。11 条好评，共有 22 条点评" "
6 分 - 一般。1 条好评，共有 22 条点评" "
4 分 - 很差。1 条好评，共有 22 条点评" "
2 分 - 糟糕。0 条好评，共有 22 条点评" "

9.4/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.8/10

住宿条件和设施

10/10

环保

点评

8/10 还可以

Kar Chung

满意：客房舒适度，清洁度
2022 年 12 月入住 5 晚

8/10 还可以

Fai Fan

与家人出行
满意：清洁度、员工和服务、客房舒适度
很好
酒店很方便，性價比高，但隔音效果不太好，整晚被隔離房間嘈吵至深夜，擾人清夢，除此之外，其餘都很好！
2020 年 2 月入住 1 晚

10/10 超赞

Chi Kuen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
LOCATION is key !
Prime location in Niseko Hirafu area, there isn't many location better than this. Room are spacious, clean, loaded with supplies and kitchenware. Staff are nice and helpful. Me and my family had a wonderful stay. Highly recommended!
2018 年 2 月入住 3 晚

10/10 超赞

Jay

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
First time staying at the Setsumon and it by far has exceeded any accommodation I have stayed in at a ski resort. The apartment was very modern, spacious, comfortable bed and delightful staff. A special shout out to the cheery young fellow Andrew who drove us to Kutchan last minute to catch our train and helped us with our belongings. God bless!
The Setsumon Front Desk 于 2023年12月12日 的回复
Dear Jay,Thank you so much for taking the time to share your positive experience at The Setsumon. We are delighted to hear that you had a wonderful stay with us. At The Setsumon, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Setsumon in the future. Once again, thank you for choosing The Setsumon for your stay, and we can't wait to have the pleasure of serving you again.

4/10 很差

MAEYAMA

与配偶出行
满意：清洁度
玄関が隣の部屋と同じでベランダも繋がっていて、防犯上どうかと思った 隣の部屋の音がよく聞こえ、音楽、歩く音、全てがうるさく眠れなかった こういう部屋の作りと知っていたら予約はしなかった
2022 年 8 月入住 4 晚

8/10 还可以

Makoto

2022 年 6 月入住 3 晚

10/10 超赞

Nick

与家人出行
满意：客房舒适度，清洁度
Recommend this place
We really enjoyed the Setsumon. We stayed in a Studio. It was two 30 somethings, and a 12 month old baby. The Studio is one room, but it is big. It has a kitchen, tv, couch, and bed. There is also a long entryway (genkan) so you can put your boots and stuff. We put our baby in the crib in the corridor. It worked well. The Setsumon is very central in Hirafu and easy to get to lifts, shuttles, and convenience stores. We did not go to restaurants, but there were several nearby.
2022 年 1 月入住 6 晚
Otabek 于 2022年02月10日 的回复
Dear Nick, Thank you very much for your valuable feedback. We are glad that, you have enjoyed your stay with your family. We look forward welcome you in near future. With Regards, Otabek Front Office Manager

10/10 超赞

EmillieLee，Malaysia

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It location is is fantastic, with a wide selection of restaurants, winter sports gear shopping/rental. Ski school and chair lift is about 10 minutes walk away. Plus the staff is very helpful and efficient.
2019 年 12 月入住 5 晚

8/10 还可以

Kazuaki

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
部屋で調理する方へ
セキュリティがしっかりしていて安心して滞在することができました。 装備調味料は塩と胡椒のみでした。 ラップとホイルはありましたよ。
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、服务设施、住宿条件和设施
It’s have view beautiful!! And i want to comeback next time.
2019 年 1 月入住 1 晚

10/10 超赞

Ji，Singapore

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Transport from Hirafu welcome center to hotel. Friendly staff and perfrct lication.
2019 年 1 月入住 2 晚

8/10 还可以

Daniel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend away
Smooth, fast check in. Supreme location, walk to everything. Free parking was clutch. Room kitchen was legit. Smaller than expected but enough for two.
2019 年 1 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 2 晚

10/10 超赞

Nori，北海道

满意：员工和服务，清洁度
屋上露店のジャグジーバス
ジャグジーの占有感は最高な気分になれる。 ロケーションも立地の割には以外にgoodです。 次回はランチBBQの準備を整えてリピートしたいです。
2018 年 8 月入住 1 晚

8/10 还可以

Keong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 3 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
mindy
we stayed at a 3bedroom suits, overall the room is very clean and the whole apartment is very spacious. downside is that the front desk only service until 6pm, so when we needed some help from front desk after working hours its a bit inconvenient. con: it has two kitchen and comes with all the kitchenware you need, very nice and convenient. wifi speed is very slow cant even play music with the wifi pro: doesnt come with tooth brush
2018 年 1 月入住 1 晚

10/10 超赞

Cathy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The Vale - great accommodations
We booked the Setsummon but were moved to the Vale due to a booking issue. We stayed in a studio unit with a full kitchen and a washer dryer. The room had great storage for all our ski gear. Staff were mostly English and Australians and couldn't have been more helpful. The onsen was nice. Breakfast was western and very good. Loved the location - true ski in/ski out.

10/10 超赞

Linda，Sydney Australia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy hotel in handy location.
Our first of hopefully many stays. A wonderful experience. Lovely, relaxed and helpful English-speaking reception and transport/transfer staff. Fabulous location handy to shops, supermarkets, eateries, ski school, chair lift and Welcome Centre (for coach transfers) which makes it all so much easier when you have (younger) children. Kids loved sifting through the bowls of complimentary wrapped lollies at reception for their favourite flavours - happily encouraged by staff.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Conveniently located and modern
Pricey but for the location you have to pay up.

8/10 还可以

Tian Hong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, awesome service
Customer service is well above par. A little off expectations is the lack of seat warmer in a winter location is a little disappointing. We stayed on the 1st flr, with full view of the roads. The apartment could be better with a little more privacy