Chalets in L'Horta Nord

"The positives about this hotel are that it was very clean, and the room was large and comfortable. The negatives were that it lists a 24-hour airport shuttle that doesn’t exist. It says to contact the hotel for the shuttle, which I did, only to be told “ we don’t have it”. It’s quite far from the airport, which meant that taxis were expensive. They also show a nice indoor pool/ jacuzzi etc on the photos, but don’t mention you have to pay €22 to use it, despite being a guest."

"The hotel looks a lot newer and more prestine in the video and pictures but in person it felt a little older. Upon arrival I waited in line to check-in and other guests just kept joining the person in front of me with other queries and the receptionist didn’t see to acknowledge this. It was a little frustrating considering I’d been travelling and just wanted to check-in. No one helped with the bags to the room. Not sure if it’s too much of me to expect but it is a 4-star hotel? Room was fine and similar to photos. Curtains were cut and had holes. Cleaners were amazing! Thank you so much! I had totally forgot the hotel had a swimming pool and sauna so would’ve been nice to be shown around or reminded by the receptionist. At check-out my flight wasn’t for a couple hours so they were kind enough to let me keep my bags there "

"Room was beautiful and Maja did an excellent job taking care of all our requests. She is exceptional. Breakfast had a great selection. The service offered by everybody was really good and Cesar met all our expectations and more. Jose Enrique Herrero and Monica create an unique experience for our first visit to this hotel. In summary great hotel especially due the excellent service.Definitely will be coming back in the near future and recommend to our friend and family."

"Good over all "

"Good location and very clean. Only problem is the walls aren’t very soundproofed so you can hear the street at night but this wasn’t a major issue. It would also be good to have a kettle as well as a coffee maker with decent sized cups for tea as the espresso cups are far too small."

"Stayed two nights and resort was beautiful. However, they charged me for bar costs which I didn’t use. They only gave me partial credit. I paid a high price for two nights to be charged for additional costs. Room service prices were over priced. Bar tapas were simple. I would not recommend"

"Excellent modern hotel with updated rooms. Although outside city centre, metro line was just a 5 minute walk, which took you to the main attractions in 15 to 20 minutes. Didn’t use any of the facilities in the hotel as we were out until late night, but for what we paid, it was good value for a first class hotel, with good location and transport connections. Would recommend to anyone going for a short city break in Valencia"

"Clean room, nice place"

"Need a full size mirror in room. Also, so hooks for coat and towels. Breakfast was great. Property close to everything. Staff wonderful and helpful"