黎巴嫩LM&M 铁路附近酒店

“ Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors……

“It was an accessible hotel that a short distance from King’s Island. I got the studio on the first floor with a kitchen. If you are staying with your family, it had a kitchen and a refrigerator to be able to cook and store food if you didn’t want to go out to eat. They had a breakfast buffet and eggs and sausage were prepared. But, I have never been a fan of cook it yourself food, in this case pancakes and waffles. If you are in a hurry or have hungry children, not a good idea. The front……

“Bathroom not cleaned well, front desk staff did not explain charges well and seemed bothered that they had to get up to come help, breakfast on Thurs morning was not refilled quickly, food for purchase is too close to breakfast bar...confusing, 2nd floor had a stong burning wire smell by stairwell/ice maker”

“We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall……

“I loved my time there, it was great.”

“Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.”

“櫃檯服務人員很和善且迅速”

“Check in employee was delightful with a great sense of humor and very kind.”

“ok”

“Great”

“Room is clean, nice service and great food.”

“Very nice hotel. ”

“Not a fan of the location.”

“房间不小，空调是美国酒店常见的老式坐式设备，噪音大。另外空调上还有若干虫子尸体，健身房设备维护不是太好，也没水没毛巾。液晶电视是新升级的。”

“Staff was friendly and helpful. ”