Pisac La Capilla Hotels

"What a beautiful hotel! The staff were super friendly and so helpful. It was a pleasure staying there."

"I don’t have enough praise for the staff, from the front desk, Tam’i and Betty, to the housekeeping staff. They were friendly, helpful and respectful and responsive to our needs. The room was excellent, lots of room that included a couch. The bathroom was roomy and clean. I only have positive feedback, the nicest hotel we stayed in during our 18 days in Peru."

"Great location in centre of Cusco near all the sites. Lovely hotel, great staff. Only 2 issues were breakfast was very limited, so I went out to eat at one of the excellent local breakfast restaurants nearby each day. Secondly the hotel recommended using Planet Peru for excursions who I would strongly advise not to use overpriced & disorganised."

"We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast."

"Clean room. Very zen. Staff is amazing "

"Lovely hotel and staff, in the heart of the old town. "

"Awesome service"

"This hotel was completely misrepresented online. There is no spa, no sauna, no spa, no breakfast, no restaurant. The suite was dirty, there were no towels, no shampoo, conditioner or body wash, no hot water in the shower and there was standing water in it when we went to turn it on. The sink would not drain. The jacuzzi tub took over 40 mins to fill after we got hot water. Then it would not turn on, once we got someone to help us turn it on (they had to go downstairs and turn on a breaker) the water shot out tons of black stuff from the jets. We sent multiple messages asking for help and they simply quit responding. Then there was a huge party on the first floor that was so loud we could here it with clarity from our third floor room with the door closed; this went on well past midnight and we had to get up and leave for an excursion at 3:30 AM. This was a horrible experience and I'm completely disappointed with how grossly misrepresented it is online. "

"What a gem! Everything you need to unplug from the business "