Pisac La Capilla Hotels

"The room was spacious and extremely clean. The staff are super professional, friendly and went above and beyond making my stay so smooth sailing. Couldn’t recommend this hotel more! Absolutely loved my stay "

"the whole customer service of the hotel was great! i had altitude sickness and they really took it upon themselves to help every guest. The rooms and buffet were amazing."

"The staffs , atmosphere and facilities, all were perfect . They have very good behaviour "

"Beautiful historic building in the heart of Cusco. Walking distance to major sites. Great breakfast buffet. "

"The staff was incredible and so accommodating!! "

"i felt at home at this beautiful family run hotel. it is in the middle of Pisac so easy to step out the door to all you need, but very quiet at night for sleeping. breakfast was delicious and the rooms clean and comfortable. i will come back!"

"An incredible hotel Wonderful rooms, a beautiful spa, delicious breakfast and great colleagues We loved the additional activities- such as the history tour and meeting Panchita We wish that we could have stayed for longer!"

"Awesome service"

"This hotel was completely misrepresented online. There is no spa, no sauna, no spa, no breakfast, no restaurant. The suite was dirty, there were no towels, no shampoo, conditioner or body wash, no hot water in the shower and there was standing water in it when we went to turn it on. The sink would not drain. The jacuzzi tub took over 40 mins to fill after we got hot water. Then it would not turn on, once we got someone to help us turn it on (they had to go downstairs and turn on a breaker) the water shot out tons of black stuff from the jets. We sent multiple messages asking for help and they simply quit responding. Then there was a huge party on the first floor that was so loud we could here it with clarity from our third floor room with the door closed; this went on well past midnight and we had to get up and leave for an excursion at 3:30 AM. This was a horrible experience and I'm completely disappointed with how grossly misrepresented it is online. "