“We cannot fault the apartment - it had all we needed.
However, the manager, Esperanza was absolutely rude, disrespectful and really doesn't care about her clients.
We had a problem with getting into the apartment late at night & while we were told we could contact her at any time (and to be fair, a manager should be available) she would have let us sit all night outside our apartment before even trying to help. She put the phone down when we tried to call & then told us to solve it ourselves as……
“We cannot fault the apartment - it had all we needed.
However, the manager, Esperanza was absolutely rude, disrespectful and really doesn't care about her clients.
We had a problem with getting into the apartment late at night & while we were told we could contact her at any time (and to be fair, a manager should be available) she would have let us sit all night outside our apartment before even trying to help. She put the phone down when we tried to call & then told us to solve it ourselves as……
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