「I cancelled on arrival when I saw the poor conditions the place was in and lost my whole payment. The reception area looked like a pigs corters.
We got backrooms after we paid for rooms with balconies - 3x rooms.
I demand my refund from Booking dot com please」
「Wonderful stay. Kind staff at breakfast and dinner, all were amazing. Check in had a few blips with the system picking up the wrong number of people and the wrong room but was quickly fixed. One point I would make is it’s incredibly difficult to find the hotels parking - no signposting meant we went into another much more expensive parking lot. I would definitely stay again, the staff and cleanliness make it a no brainer.」
「Snezana and the Staff made my stay in Umhlanga unforgettable.
I’ve travelled to South Africa more than a dozen times and this Guesthouse was by the best experience I’ve ever had.
It was like home away from home. I will definitely stay here again next year when I visit South Africa.」