San Lorenzo de El Escorial La Silla de Felipe II Hotels

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"Had an issue with our safe. Mngt kept saying they would fix it. The noght before we checked out it was fixed. TOO LITTLE TOO LATE!! Unacceptable service to change a battery in the safe."

"Great location for train transfers. "

"Rooms were ok. Had issues getting anything on our TV but we didn't really need it much. Shower had issue and reported and repaired same day which was good to see. In room coffee machine had water in when we arrived and never changed the whole stay which put us off using personally. We had a room near what must have been a housekeeping office as this was particularly noisy zone especially in a morning but housekeeping team themselves were fantastic. Staff were lovely and welcoming throughout the whole stay. Breakfast food was lovely, a wide choice of all what you need to start your day. Coffee option could be improved. It's a pod you put in a machine and could be improved. Hotel location was fantastic for our needs and getting around the city. Overall, a decent hotel in a good location that could improve a couple of things to make it it's best. Thanks. "

"Location and staff were excellent"

"nice location, friendly service, nice roof top and hall "

"Perfect location if visiting the Bernabeu and situated near the Madrid city Tour buses for ease of getting aroumd. Breakfast was good, basic but plenty to choose from. Only negative was the room was very small and located near the lifts, so noisy at times but other than thay, good value for money. Staff were all helpful and polite."

"Great location, very clean, modern . Good value "

"Clean "