Hello Xiaoling,We regret to hear about the delay in processing your deposit refund. Please contact our management team directly for assistance with this matter. Thank you for bringing this to our attention.

Hello Daren,We appreciate your positive feedback on your recent stay with us. We are delighted to hear that you had a nice and enjoyable experience. Your satisfaction is our top priority, and we hope to welcome you back again in the future.

Hello Jennifer,Thank you for taking the time to share your feedback with us. We're delighted to hear you enjoyed our clean rooms and the pleasant interactions with our staff. We appreciate your comments on our breakfast selection and will take them into consideration for future improvements. It's great to know you found our location convenient for your travels. Please do consider staying with us again in the future - we'd love to welcome you back.

Hello Julian,We're glad to hear you enjoyed our room and lobby. We appreciate your feedback on the outside appearance and will take it into consideration for future improvements. Thank you for sharing your experience with us.

Hello carlos,We are pleased to hear that you found our staff to be welcoming and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. If you have any more comments or suggestions, please do not hesitate to reach out to us.

Hello Theresa, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another enjoyable experience!

Hello Ronekar,Thank you for sharing your feedback with us. We're glad you found our staff accommodating and the room clean. We appreciate your suggestion for upgrades and will certainly consider it for future improvements. Rest assured, we will address the smoke alarm concern to ensure a more comfortable stay for our guests in the future.

Hello Julie,We appreciate your feedback on your recent stay. Our team takes pride in providing excellent service. Your comments will be passed along to our management for further review. Thank you for choosing our hotel and we hope to welcome you back in the future.

Hello The great,We are thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel for your accommodation needs.

Hello klaudia,We're glad you found our hotel conveniently located near your family. Your feedback is valuable to us for future improvements. If you have any further comments or concerns, please feel free to contact our management team directly.

Hello Paula, We appreciate your feedback and regret to hear about your experience. Should you wish to discuss your stay further, please feel free to reach out to our management team. We value all guest input to enhance our services for the future.

Hello Emily,We are pleased to hear that you enjoyed our convenient location, clean rooms, and comfortable beds during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another pleasant experience.

Hello Mark,We sincerely appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments have been noted and will be shared with our team for their awareness and improvement. We value your experience and hope for a chance to better serve you in the future. Thank you.

Hello Yajaira,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

Hello Tori,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.

Hello Michael,Thank you for your feedback regarding the cleanliness and comfort of our hotel. We appreciate your positive comments about our hot breakfast options. We apologize for any inconvenience caused by the lack of tea available and will take this into consideration for future improvements. We hope to welcome you back for another stay in the future.

Hello Jake,Thank you for sharing your feedback about your recent stay. We appreciate your comments and will pass them along to our team for further consideration. If you have any further concerns, please don't hesitate to contact our management directly. We hope to welcome you back in the future for an improved experience.

Hello eural,Thank you for your kind words about our helpful and polite staff. We are pleased to hear that you found your room clean and enjoyed a quiet stay at our facility. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

Hello Wayne C.,Thank you for choosing to stay with us. We are delighted to hear that you had a pleasant experience. We strive to provide exceptional service to all our guests. Should you have any future travel plans, we would be honored to welcome you back.

Hello Tanesha,Thank you for sharing your positive feedback with us! We are delighted to hear that you love your experience during your stay. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Hello Roger,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a wonderful experience. If you have any further feedback or anything we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another outstanding stay.

Hello Eric,Thank you for staying with us and for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future!

Hello Eric,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can do to make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

Hello Roger,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be excellent and enjoyed the cleanliness of your room. We're sorry to hear that the bed was not to your preference. We appreciate your input and will pass it along to our team for future improvements. Please feel free to reach out to our management team directly for any further assistance or concerns. We hope to have the opportunity to welcome you back in the future.

Hello Roger,Thank you for choosing our hotel for your stay! We are delighted to know that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable stay.

Hello Regina, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments regarding the cleanliness of the hotel. We understand that preferences for beds and pillows can vary and we regret if they did not meet your expectations. Your feedback will be shared with our team for further review.

Hello Carla,Thank you for taking the time to share your feedback. We greatly appreciate your positive rating and kind words about your stay with us. We strive to provide exceptional service and create memorable experiences for our guests. It was a pleasure to have you as our guest, and we hope to welcome you back in the future.

Hello Robert,Thank you for your feedback! We're delighted to hear that our front desk team provided you with excellent service and accommodated your needs. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.

Hello Benjamin,Your high rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Crystal,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

Hello Raul,Thank you for your kind comment! We're glad to hear that you enjoyed your stay with us.

Hello Raul,Thank you for your feedback! We take pride in maintaining a clean environment for our guests.

Hello Samuel E.,Thank you so much for your kind words! We're thrilled that you had an amazing experience with our hotel renovations and friendly staff. We can't wait to welcome you back again soon!

Hello Lacey,Thank you for your positive rating! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

Hi Carol,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hello edward,Thank you for your positive feedback! We're glad you enjoyed your time in Charleston and found it easy to navigate around. We hope to welcome you back again soon!

Hello Joseph ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hi Erik,Thank you for sharing the wonderful rating about your experience here with us and we are so happy to know that you chose our hotel to celebrate your anniversary. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

Hello Mary,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and also our bed. Your voice is very valuable to us and we hope you will return on your next travels.

Hello tara,Thank you for the perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

Hello Jeremy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Clodagh,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

Hello Roxanne, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Nekeesha,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Ciera,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello sergio ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello Raul,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Hello Raul,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.