We were supposed to come here and visit Mcneese State University. When Hurrican Laura hit 4 days before our visit obviously the ability to travel to the area was lost. This hotel refused to refund our money or move our reservation to later in the year. Refused to.do anythinh. Just took the money and made no effort to accomodate at all.
Steve
於 2020 年 9 月住了 1 晚
10/10 優異
真實旅客
2020年8月25日
真實旅客
於 2020 年 8 月住了 1 晚
4/10 欠佳
Richard
多人同遊
2020年8月24日
不滿:住宿狀況和客房舒適度
Richard
於 2020 年 8 月住了 1 晚
10/10 優異
Laquana (Baton Rouge )
家人同遊
2020年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service everything was clean and up to part
Laquana
於 2020 年 8 月住了 1 晚
4/10 欠佳
LRP (NC)
親子同遊
2020年8月14日
不滿:設施服務和住宿狀況
The description is not accurate due to stating it is located by casinos, it is not. Check in staff was rude and did not give any details of extra charges, directions to room, nor was I told the pool was closed. They ran out of towels two days of my stay and I had to wait for laundry to be done before I was able to get clean towels. Parking spaces are very limited and there is not enough spaces for amount of rooms.
LRP
於 2020 年 8 月住了 3 晚
8/10 不錯
Jon (The Woodlands )
家人同遊, 商務旅客
2020年8月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean property and room. Although, first room we were offered had a strange odor. Front desk was kind enough to give us a different room very quickly.
Also impressed that when we left a necklace behind in the room, the housekeeper immediately brought it to the managers attention and they called us right away..
Jon
於 2020 年 8 月住了 2 晚
8/10 不錯
真實旅客
2020年8月3日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2020 年 8 月住了 1 晚
8/10 不錯
Ileana
商務旅客
2020年8月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ileana
於 2020 年 7 月住了 1 晚
10/10 優異
Daphanie (Houston, Tx)
伴侶同遊, 多人同遊
2020年7月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Receptionist was awesome! Rooms were great!! Will stay again!
Daphanie
於 2020 年 7 月住了 1 晚
2/10 很差
Travis
家人同遊
2020年6月26日
不滿:整潔度、住宿狀況和客房舒適度
Roaches and Spiders Oh My
We found a dead cockroach by the A/C, and food remnants by the desk from a previous guest and housekeeping didn’t even catch it the second day. Clear that they don’t clean the floors, which made me nervous about their general cleaning, especially during COVID. Found several spiders in the sink. The whole place was disgusting, but front desk staff was very friendly. Won’t be back.