大日内瓦温泉度假村点评

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关于大日内瓦温泉度假村的点评

大日内瓦温泉度假村

7036 Grand Geneva Wy, Lake Geneva, WI

8.4

很好

8.8/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

10/10 超赞

Carla

与家人出行

2024年05月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful, clean grounds. Staff was personable & attentive.

2024 年 4 月入住 2 晚

6/10 一般

Penny

2024年04月27日

满意：清洁度、员工和服务、住宿条件和设施

There wasn’t enough options for food on property. Otherwise wonderful place

2024 年 2 月入住 2 晚

8/10 还可以

Jim

2024年04月18日

满意：清洁度、员工和服务、住宿条件和设施

Very nice

2024 年 4 月入住 2 晚

10/10 超赞

Nadia

与配偶出行

2024年04月17日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Clean, good food & friendly staff.

2024 年 4 月入住 1 晚

10/10 超赞

Roberto

与家人及幼儿出行

2024年04月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Outstanding resort and staff!!

2024 年 3 月入住 2 晚

Guest Relations 于 2024年04月8日的回复

Thanks for the rating. Our entire staff will be glad to hear that their hard work does not go unnoticed! We hope to see you again soon.

8/10 还可以

Dragana

2024年03月31日

满意：清洁度、员工和服务、住宿条件和设施

Food was horrible

2024 年 3 月入住 3 晚

Guest Relations 于 2024年04月3日的回复

Thanks for your rating! We hope to host you again soon.

10/10 超赞

erika

与家人出行

2024年03月30日

We love Geand Geneva we stay every year.

2024 年 3 月入住 1 晚

Guest Relations 于 2024年04月3日的回复

Thanks for the review! We are so glad that you've enjoyed your past trips. We hope to be a part of memories for years to come!

10/10 超赞

ROXANA

2024年03月30日

2024 年 3 月入住 1 晚

Guest Relations 于 2024年04月3日的回复

Thank you for your rating! We are delighted that you enjoyed your stay and hope that you'll join us again soon.

10/10 超赞

christine

与家人及幼儿出行

2024年03月17日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Went for the night for a last minute trip with the family. Great atmosphere. Pool is a great size. Awesome lounge. Food options are great. Beautiful grounds.

2024 年 3 月入住 1 晚

Guest Relations 于 2024年03月19日的回复

Thank you for the kind words! We are delighted that you enjoyed your stay. We hope that you will visit again soon to see all that our resort has to offer year round.

10/10 超赞

Jessica

2024年03月10日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We loved the property - so large but so beautiful! Rooms were very comfortable and quiet!

2024 年 3 月入住 1 晚

Guest Relations 于 2024年03月12日的回复

Thanks for the kind words! We hope to see you again soon.

10/10 超赞

Norbert

与配偶出行

2024年02月29日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice

2024 年 2 月入住 2 晚

Guest Relations 于 2024年03月1日的回复

Thank you for your review! We hope to welcome you back soon.

10/10 超赞

Derrick

与配偶出行

2024年02月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place with lots of activities for adults and kids‼️I will be bringing my family back this summer‼️

2024 年 2 月入住 2 晚

Guest Relations 于 2024年02月20日的回复

Thank you for the review! We are delighted that you enjoyed your winter getaway with us. We look forward to you returning this summer to see all that our unique resort has to offer in any season!

4/10 很差

caroline

团体旅客

2024年02月17日

满意：员工和服务，清洁度

不满意：住宿条件和设施，服务设施

The resort seems beautiful, but we were told the day before that the entire mountain top was closed but the room was non refundable. So all the things we planned to do their we could no longer do and nothing was offered in its place. They also gave us an activity schedule and it seemed to be incorrect. They claimed to have the Evolve bar open with a dj until 2am but when we walked by around 11:30 it was empty and closed with all the lights on and no one in there. The indoor pool was nice and rooms are comfortable. Not much to do there though, you’ll have to go into town.

2024 年 2 月入住 1 晚

Guest Relations 于 2024年02月20日的回复

Thank you for taking the time to provide us with your review. Please accept our sincerest apologies for not achieving our goal of providing you with an exceptional stay. We hope you will consider staying with us in the future so we can exceed your expectations.

10/10 超赞

Theresa，Mundelein

2024年02月16日

2024 年 2 月入住 2 晚

Guest Relations 于 2024年03月21日的回复

Thank you for the rating! We hope to host you again soon.

10/10 超赞

Carlota，orland park

与家人出行, 带宠物出行

2024年02月16日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was awesome!

2024 年 2 月入住 2 晚

Guest Relations 于 2024年02月20日的回复

Thanks for the great review! We are glad that you enjoyed your stay. We hope you'll visit us again soon.

10/10 超赞

Ramunas

2024年02月11日

2024 年 2 月入住 2 晚

Guest Relations 于 2024年03月21日的回复

Thank you for your rating. We are glad that you enjoyed your stay with us at Grand Geneva Resort and Spa and hope that you'll visit us again soon.

10/10 超赞

Natalie

与家人及幼儿出行

2024年02月7日

满意：清洁度、员工和服务、住宿条件和设施

Having a great time

2024 年 2 月入住 1 晚

Guest Relations 于 2024年02月13日的回复

Thanks for the review! We are glad that you enjoyed your stay with us at Grand Geneva Resort and Spa. We hope to host you again soon.

10/10 超赞

Michael

与家人出行

2024年02月3日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We love staying at the Grand Geneva. However, at some point there should be an adults only section as parents just let their kids run around and be disruptive. Other than that it’s always a great stay.

2024 年 2 月入住 1 晚

Guest Relations 于 2024年02月5日的回复

Thank you for the review. It is feedback like yours that enables us to continue to improve our guest satisfaction. We hope you'll visit again to see all that our resort has to offer.

8/10 还可以

Naomi

2024年02月2日

2024 年 1 月入住 1 晚

Guest Relations 于 2024年03月21日的回复

Thank you for the rating! We are glad that you enjoyed your stay, but if there is anything you wish to discuss, please feel free to reach out.

8/10 还可以

真实旅客

与家人出行

2024年01月29日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Accomofations were good. Dinner buffet in the cafe definitely not worth the cost. Lesson learned and will not partake of that again on future trips

2024 年 1 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your review. We are delighted that you enjoyed your accommodations. It is feedback like yours that enables us to continue to improve our guest satisfaction. We hope you will visit again soon.

10/10 超赞

Tim

与家人出行

2024年01月23日

满意：清洁度、服务设施、住宿条件和设施

Wife and I had an awesome stay. We will be back with the kids next time.

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the kind words! We are delighted that you enjoyed your stay. We can't wait to see the entire family soon.

8/10 还可以

Jerome A Meyer

2024年01月22日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your rating! We hope you'll visit again soon to see all that our unique resort has to offer.

10/10 超赞

Stefanie

2024年01月21日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the rating! We hope to see you again soon.

2/10 糟糕

Wayne

2024年01月21日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for providing your rating. If there is anything you wish to discuss, please feel free to reach out directly. We hope that we may host you again in the future so that we may exceed your expectations.

8/10 还可以

Samantha

2024年01月21日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the rating! We are glad that you enjoyed your stay. We hope you'll join us again soon!

10/10 超赞

Ashwin

与配偶出行

2024年01月17日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good!!

2024 年 1 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your review! We are delighted that you enjoyed your stay. Join us again soon to see all that our unique resort has to offer.

10/10 超赞

Brad

2024年01月7日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the great rating! We are delighted that you enjoyed your time with us. We hope to see you again soon!

8/10 还可以

Rita

2024年01月3日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating. We are glad that you enjoyed your stay. We hope that you'll visit again soon.

2/10 糟糕

Akilah

2024年01月2日

满意：员工和服务

不满意：住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

10/10 超赞

Chrisoula，Bannockburn

2024年01月1日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the rating! We are delighted that you enjoyed your stay. We hope that you will join us again soon.

10/10 超赞

Justin

2023年12月29日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 4 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating! We are glad that you enjoyed your visit. We hope to host you again soon.

10/10 超赞

FAZEEL

2023年12月26日

2023 年 12 月入住 4 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating! We are glad that you enjoyed your visit. We hope to host you again soon.

10/10 超赞

Sarah

与配偶出行

2023年12月26日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating! We are delighted that you enjoyed your visit with us! Please join us again soon.

10/10 超赞

Marguerite

与家人出行

2023年12月26日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating!We are delighted that you enjoyed your time with us.Please visit again soon.

10/10 超赞

Alfredo，Portage

2023年12月25日

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating! We hope to host you again soon.

10/10 超赞

Robert

2023年12月25日

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the rating! We are delighted that you enjoyed your stay. Please, visit again soon.

10/10 超赞

Marcel

2023年12月25日

满意：清洁度、员工和服务、住宿条件和设施

best overall

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the rating. We are glad that you enjoyed your visit and hope to see you again soon.

2/10 糟糕

Brian

2023年12月23日

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

8/10 还可以

Richard，Harwood Heights

与家人出行

2023年12月19日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your review! We are glad that you enjoyed your time with us. Please, join us again soon!

8/10 还可以

Richard

与家人出行

2023年12月19日

满意：清洁度、员工和服务、服务设施

Rooms were quite nice. The exterior and pool look rather tired

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your review! We are glad that you enjoyed your stay and hope to welcome you back in future as we continue to make improvements to our historic resort.

10/10 超赞

Sarah

团体旅客

2023年12月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for your rating. We hope that you'll join us again next time!

8/10 还可以

Brian

与家人出行

2023年12月18日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Our stay itself was fabulous and no fault to Grand Geneva, but we had a neighboring room show back up at 3:30 to party the rest of the morning away. If we did not have our kids with us it wouldn't have been such a problem but the loud music and noise from the balcony woke everyone. As I stated i do not blame Grand Geneva as they did send staff to speak with them.

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your understanding and your patience during your stay. We hope that we may welcome you back soon so that we might exceed your expectations.

10/10 超赞

John C，Westchester

与配偶出行

2023年12月18日

满意：清洁度、员工和服务、住宿条件和设施

2023 年 12 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thanks for the rating! Join us again soon.

10/10 超赞

Peter

与家人出行

2023年12月8日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The serenity of this resort is unbelievable, we went in December and got lucky with excellent weather, but in summer this place must be a gem. Highly recommend this resort.

2023 年 12 月入住 1 晚

Guest Relations 于 2024年01月30日的回复

Thank you for the kind words. We are delighted that you enjoyed your time at our resort. We hope to see you again soon.

10/10 超赞

Alicia

与家人及幼儿出行

2023年12月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Always a relaxing getaway spot

2023 年 11 月入住 2 晚

Guest Relations 于 2024年01月30日的回复

Thank you for your review! We are glad that you enjoyed your time with us and hope to see you again soon.

10/10 超赞

Peggy

与配偶出行

2023年11月30日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I loved our stay at the Grand Geneva. Easy check-in, amazing lobby and bar area, super clean, wonderful dinner at the Chop House, relaxing massage at the spa, friendly staff, and outstanding holiday decorations.

2023 年 11 月入住 1 晚

10/10 超赞

Polina

与家人出行

2023年11月25日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Love it

2023 年 11 月入住 2 晚

8/10 还可以

Jenna

团体旅客

2023年11月14日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great time away! Staff is super friendly and tons of events and things to partake in. Spa needs elevated amenities.

2023 年 11 月入住 1 晚

2/10 糟糕

Lynn

2023年11月8日

2023 年 9 月入住 1 晚

10/10 超赞

Laela

与配偶出行

2023年11月3日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I got married during this weekend of October 28th through the 30th and my new husband and I had the Time of our lives the property was safe, clean and top-notch service. I will forever be grateful for the experience they created for us.

2023 年 10 月入住 2 晚

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关于大日内瓦温泉度假村的点评

点评

很好

8.8/10

8.8/10

8.6/10

8.4/10

8.4/10

点评

10/10 超赞

Carla

Carla

6/10 一般

Penny

Penny

8/10 还可以

Jim

Jim

10/10 超赞

Nadia

Nadia

10/10 超赞

Roberto

Roberto

8/10 还可以

Dragana

Dragana

10/10 超赞

erika

erika

10/10 超赞

ROXANA

ROXANA

10/10 超赞

christine

christine

10/10 超赞

Jessica

Jessica

10/10 超赞

Norbert

Norbert

10/10 超赞

Derrick

Derrick

4/10 很差

caroline

caroline

10/10 超赞

Theresa，Mundelein

Theresa

10/10 超赞

Carlota，orland park

Carlota

10/10 超赞

Ramunas

Ramunas

10/10 超赞

Natalie

Natalie

10/10 超赞

Michael

Michael

8/10 还可以

Naomi

Naomi

8/10 还可以

真实旅客

真实旅客

10/10 超赞

Tim

Tim

8/10 还可以

Jerome A Meyer

Jerome A Meyer

10/10 超赞

Stefanie

Stefanie

2/10 糟糕