Walking distance to Lake Louise. Strict check-in time. Hotel was decent and clean.
Restaurant server was dishonest.
Shermaine
於 2023 年 10 月住了 1 晚
10/10 優異
Carolyn L
2023 年 11 月 8 日
Carolyn L
於 2023 年 11 月住了 1 晚
2/10 很差
Daisy
2023 年 10 月 28 日
Daisy
於 2023 年 10 月住了 1 晚
10/10 優異
Victor
商務旅客
2023 年 10 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was helpful and friendly - I locked myself out at 1am and they were helpful in helping me get back into my room.
Victor
於 2023 年 10 月住了 2 晚
6/10 一般
Jessie
2023 年 10 月 23 日
Jessie
於 2023 年 10 月住了 3 晚
4/10 欠佳
Eun Hee
2023 年 10 月 22 日
讚好:整潔度和職員與服務
不滿:住宿狀況
레스토랑, hot tub 모두 운영하지 않음. 호텔에서는 할 수 있는 것이 없음.
냉장고와 TV가 없는 객실.
루이스 호수와 가깝고 주차를 할 수 있는 점은 좋음.
Eun Hee
於 2023 年 10 月住了 1 晚
8/10 不錯
Susanna
伴侶同遊
2023 年 10 月 17 日
讚好:整潔度
不滿:住宿狀況
We stopped by Deer Lodge code the years when visiting Lake Louise for our meals and weee impressed with the food quality and the rustic ambiance. Hence, we picked it as the hotel to stay for our 41st wedding anniversary celebration, the protest sent us emails suggesting us to try out the restaurants and meals as recent as a couple of days before our arrival and we planned to do just that. You could imagine the disappointment we had when we checked in that the Restaurants were all closed. Why would they not provided forewarning when we booked and why they kept sending email to promote their restaurants for our stay?
Susanna
於 2023 年 10 月住了 2 晚
8/10 不錯
Mélissa
2023 年 10 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Book the restaurant online and the restaurant at th hotel was close even for breakfast. Hard to found somewhere else to go without a reservation.
Mélissa
於 2023 年 10 月住了 1 晚
4/10 欠佳
Scott
伴侶同遊
2023 年 10 月 16 日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Front desk informed us upon check in that this property is closing in 10 days for 2 years of renovations, no restaurant or food on site for such a remote location, made it uncomfortable. Property Updates definitely required but a heads up would have been nice.
Scott
於 2023 年 10 月住了 2 晚
8/10 不錯
jenna
2023 年 10 月 15 日
讚好:整潔度和職員與服務
jenna
於 2023 年 9 月住了 2 晚
8/10 不錯
Ginny
伴侶同遊
2023 年 10 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the character of the building.
Ginny
於 2023 年 10 月住了 2 晚
8/10 不錯
Robert (Heidelberg)
伴侶同遊
2023 年 10 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a shame that there were no restaurant or bar facilities open for the fall season. Therefore lack of atmosphere around the lodge. Old accommodation but very functional and well appointed. Enjoyed our stay - but it could have been better.
Robert
於 2023 年 10 月住了 1 晚
10/10 優異
Eric
家人同遊
2023 年 10 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can’t beat the location for proximity to Lake Louise without the prices of the Fairmont. Property does have a games/music room and the late night drumming made it hard to sleep at 11pm. Food was ok.
Eric
於 2023 年 10 月住了 1 晚
6/10 一般
Hong (Lithia Springs)
伴侶同遊
2023 年 10 月 12 日
讚好:職員與服務
It was at a convenient location. Very basic hotel to just sleep. They did not have any dining services on site even though I received messages from them stating that the dining devices on site would be available. Walls are thin and you can hear everything in the hallways and neighboring rooms.
Hong
於 2023 年 10 月住了 1 晚
4/10 欠佳
Rattana
2023 年 10 月 12 日
不滿:整潔度、職員與服務和住宿狀況
Rattana
於 2023 年 10 月住了 1 晚
10/10 優異
Kathleen
2023 年 10 月 10 日
Kathleen
於 2023 年 10 月住了 1 晚
10/10 優異
Manpreet
2023 年 10 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s just amazing ♥️
Manpreet
於 2023 年 10 月住了 3 晚
8/10 不錯
Cheng
2023 年 10 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Wifi and breakfast definitely adds a lot of convenience. < 10 minutes walk to Lake Louise.
Cheng
於 2023 年 10 月住了 1 晚
10/10 優異
Suhfoang
家人同遊
2023 年 10 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Short walk to Lake Louise, very quiet
Suhfoang
於 2023 年 10 月住了 1 晚
8/10 不錯
Aileen
2023 年 10 月 7 日
Aileen
於 2023 年 10 月住了 1 晚
10/10 優異
Dominic (Richmond Hill)
家人同遊, 多人同遊
2023 年 10 月 6 日
讚好:整潔度和住宿狀況
Great location and close to Lake Louise. Great pricing.
Dominic
6/10 一般
Anthony
伴侶同遊
2023 年 10 月 5 日
讚好:職員與服務
The unit is old and not suitable for people with mobility issues. There are many steps up and down throughout. There are no elevators,the halls are narrow and the parking lot is uneven and unpaved. Despite asking for handicapped space we were given a room on the second floor far from the entrance. The property also advertises being on Lake Louise and it is not.
Anthony
於 2023 年 9 月住了 2 晚
6/10 一般
Ero
家人同遊
2023 年 10 月 4 日
讚好:整潔度
不滿:職員與服務
Good until checking out
It was good but downfall was when checking out, the front desk argued that the stay had not been paid even though it was prepaid.
As much as we provide evidence that it had been paid from hotel app, little assistance given to resolve this. We had to provide him with hotel.com number to call to eventually prove that all had been settled.
I understand if he is in training but would be much appreciated if he could show some initiatives/ interest to resolve rather than insisting ONLY that we need to make pymt.