Hanoi Spa Hotel

"The room was very nice and clean, new fresh hotel, prefect location. Probably the best staff ever. They did everything to make you happy and keep you satisfied-- very nice and friendly staff, all of them! The breakfast was great - you can basically get anything you want (you can choose your favourite breakfast from the menu and in addition you can enjoy the breakfast buffé). Next time I go to Hanoi I will most definitely stay at this hotel. Shampo, conditioner, shower gel, thoothbrush and paste, etc (and even a razor) in the bathroom. No need to bring with you any of these! "

"Loved it"

"The hotel is in the center of the old quarter, walking distance to everywhere, the rooms are very comfortable , hot shower and comfy bed, but what makes this hotel stand out from the others is the staff, if I could give a 15/10 for staff I would from the breakfast staff, especially Ms. Anna at front of house , made our stay very memorable, thank you once again for a amazing stay."

"One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb"

"Staff are nice and friendly"

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction. "

"It was a good experience. "

"alls good"