Hanoi 5 Stars Hotels

"Staff was wonderful and the property was in a great location. Gym could stand to be updated and additions made but overall we really enjoyed our time"

"My friends and I meant to stay for the first weekend but ended up booking for the following weekend. The location is ideal right by the lake and all the shopping. The size of the room was adequate for me as I was traveling solo. The room was very clean and the amenities is what you would expect for hotels, vanity kits, hair dryer, water and instant coffee and hot water pot. The room came with free breakfast buffet which was awesome, food variety and the staff was extremely attentive. There are floors that do not have a view so you should check to be sure. My 3rd floor had a frosted window but wasn’t an issue for me since I was there to sleep and didn’t hang out in my room. It didn’t stop me from rebooking with them for another 2 nights because of the all the reasons I stated. "

"I didn't use"

"Excellent"

"Great service by the staff, really outstanding. There was one night where a friend and I were at a lost for where to go for dinner and it was running late. One of the staff members helped us quickly call up a place and got us a table! Saved our night, and the food was delicious!"

"Great hotel"

"Internet and phone connection is pretty spotty, I had to go outside to make calls on my phone, and connection spoed sliw. The rooms are dated sone, I couldnt turn off the lights in my room until I unplugged the control unit and restarted. Worked after a few minutes restarted. Temperature is difficult to regulate but not severe. The GREAT things were staff extremely helpful and really good breakfast everyday. Maid staff turned my room over in 2 minutes! Very good for the price, and the location in old market is really perfect!"

"From the minute they spotted us making our way to the hotel, the staff of the Grand Hotel du Lac did everything they could to give us a fabulous experience. They were warm, professional and efficient and served with their heart. The hotel is comfortable and well situated near the lake and old town. The breakfast is varied and delicious and the service was excellent. If you visit the rooftop bar, you must try the gin basil smash. It is amazing!"

"The hotel was modern and had very great views of the city. The breakfast was amazing and the rooms were very spacious."