Four Seasons Hanoi hotels

Staff very helpful and responsive!

Very nice and helpful staff. Room was good and basically a very enjoyable stay

Amazing stay! Clean and comfortable rooms in a great location, but what made the trip was the helpfulness and friendliness of the hotel staff, who went out of their way to make our experience a memorable one!

Comfortable hotel, new and staff were excellent. Letdown was that some of the rooms don’t have external window so natural light could be limited

Very good hotel with a central location

very nice location, stayed there because the hotel i used to stay was full, i was not disapointed, little thing though is that breakfast is quite busy and gets full very easily

Comfortable

Best location, impecable room, super comfortable bed, and beautiful hotel. The service was excellent and the breakfast was TOP! We wish we could have stayed more time.

Nice boutique hotel at the centre of old quarter, the traffic is crazy but my room was so quiet! It's nice and clean and with very good breakfast buffet, staff are all super nice and friendly. I got a free cooking class at the restaurant for Vietnamese cuisine and it was awesome! Will totally stay there again next time in Hanoi. Walking distance to the lake and many nice local restaurants nearby. Got a few massage places nearby too!

The staff are the highlight of the hotel, very competent and eager to please. We were upgraded to a room with a window without our asking. The room was quiet with good individually-controlled AC, comfortable bedding and fast WiFi. Cable TV reception was spotty. The room and hotel are beautiful, with hardwood and mosaic tile flooring, granite countertops and wood furniture, but the new owners need to update certain things. The tub is raised from its platform and the glass wall surround was so...