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JW Marriott Hotel Hanoi

5.0 star property
Eco-certified sanctuary where guests can indulge in French cuisine at five restaurants and find deep relaxation through aromatherapy treatments

Choose dates to view prices

JW Marriott Hotel Hanoi in Nam Từ Liêm combines comfort with thoughtful amenities. Book aromatherapy, hydrotherapy, or body scrubs, then dine at one of five on-site French restaurants. Enjoy a poolside bar, garden, and playground for complete relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is HK$1,341
HK$1,521 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Suite, 1 King Bed

Living room

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • Lake view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Living room

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

Living room

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • City view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Separate bath and shower
Toilet with electronic bidet
  • Lake view
  • 517 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
LCD TV
  • City view
  • 1615 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom

Living room

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • Lake view
  • 3444 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom (Chairman Suite)

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom (Chairman Suite)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dining table
  • Lake view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Lake View

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • Lake view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
  • Lake view
  • 484 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View)

Living room

Executive Suite, 1 King Bed, Balcony (1 King Bed, Lake View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • Lake view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Nam Từ Liêm neighbourhood, JW Marriott Hotel Hanoi is connected to the convention centre. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh Aquatics Centre or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
No 8 Do Duc Duc Road, Tu Liem Ward, Hanoi

What's nearby

  • View from above. Tallest building in Hanoi. #urbanjungle
    Keangnam Landmark Tower 72
    12 min walk - 1.0 km
  • National Exhibition Construction Center
    2 min walk - 0.2 km
  • Vietnam National Convention Center
    6 min walk - 0.5 km
  • Hanoi Museum
    8 min walk - 0.7 km
  • The Garden Shopping Center
    12 min walk - 1.0 km

Getting around

  • Ga Thuong Tin Station
    17 min drive
  • Ga Hà Đông Station
    27 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    42 min drive

Restaurants

  • Trà Đá Ct5b Mễ Trì Thượng
    9 min walk
  • Minh Châu Quán
    10 min walk
  • Kumihimo
    4 min walk
  • The Lounge
    4 min walk
  • JW Cafe
    4 min walk

About this property

JW Marriott Hotel Hanoi

Luxury hotel near West Lake
A poolside bar, a terrace and 2 coffee shops/cafes are just a few of the amenities provided at JW Marriott Hotel Hanoi. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a body treatment or aromatherapy. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and a 24-hour front desk
  • Luggage storage, ATM/banking services and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 450 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; VND 796,950 for adults and VND 398,475 for children
  • 2 coffee shops/cafes
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • French Grill
  • JW Café
  • Kumihimo
  • The Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 2 2026 to March 15 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1386000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 796950 for adults and from VND 398475 for children
  • Airport shuttle fee: VND 2494800 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2494800 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1386000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Marriott Hotel Hanoi
JW Marriott Hanoi
JW Marriott Hotel Hanoi Hotel
JW Marriott Hotel Hanoi Hanoi
JW Marriott Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does JW Marriott Hotel Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott Hotel Hanoi?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Hanoi on 7 Mar 2026 start from HK$1,341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Hanoi?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Hotel Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JW Marriott Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2494800 per vehicle applies.

Where is JW Marriott Hotel Hanoi located?

Located in Nam Từ Liêm, this luxury hotel is within a 10-minute walk of National Exhibition Construction Center, Vietnam National Convention Center, and Hanoi Museum. Keangnam Landmark Tower 72 and The Garden Shopping Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Hanoi Reviews

9.4

Exceptional

9.6

Cleanliness

7.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 461 out of 584 reviews
Rating 8 - Good. 81 out of 584 reviews
Rating 6 - Okay. 20 out of 584 reviews
Rating 4 - Poor. 13 out of 584 reviews
Rating 2 - Terrible. 9 out of 584 reviews

Reviews

6/10 Okay

Michael

Liked: Cleanliness
Most staff was friendly and accommodating. Facilities were fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great luxurious place
Stayed 2 nights in May 2025

10/10 Excellent

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Seoung A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the loveliest hotels I have stayed in. the staff here is always for you to help - which was really impressive! the surrounding is also very peaceful and feels like a resort away from the hustle. Breakfast was also superb
Stayed 1 night in Jun 2025

8/10 Good

Yin Yue Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service with friendly staff, a nice and quiet place to stay away from the city centre
Stayed 4 nights in May 2024

10/10 Excellent

HYUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and facilities. Loved sauna and pool area
Stayed 1 night in Jul 2024

10/10 Excellent

Yoshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and good restaurant. Very quiet atmosphere.
Stayed 3 nights in Dec 2024

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a quiet place and is relaxing. The hotel lounge was nice. The staff was very helpful.
Stayed 4 nights in Dec 2024

10/10 Excellent

ABIGAIL ANH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind. Room was clean and quiet. Love their pool, it has warm water for cold morning swim!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best In Hospitality Service

Best In Hospitality Service, was really good to see the good gestures by the hotel staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, well appointed rooms. Outstanding service from well-trained, courteous and friendly staff. Exactly what you would expect from a 5-star property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of a great city. Excellent breakfast to kick off your day. Tremendously friendly staff at every interaction. Book it you won’t regret it!
Stayed 1 night in Feb 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service, amazing

Most amazing stay at a JW Marriott hotel. As always true 5 star service, attentive staff, delightful generously sized rooms and the most comfortable beds. Breakfast selection as always wide and full of international cuisine. Spa was good quality and very well priced. Would stay again in a heartbeat.
Stayed 1 night in Jun 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s very clean and wel maintained The garden is very beautiful. The concierge was so so .
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was unlike anything we have ever experienced in any other JW Marriott properties. The staff is warm, knowledgeable and accommodating. Dining was exquisite. Buffett and Japanese cusine were memorable. Spa services including sauna, jacuzzi, steam rooms were comprehensive and tranquil. Location was a 30 minutes drive away from most Hanoi attractions. Live music and jazz club on site. Overall, it will be a worthwhile destination when in Vietnam for any traveler.
Stayed 6 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room but smell moldy

Staff are very helpful and polite. Room is nice, good view. Smell moldy,
Stayed 3 nights in Aug 2023

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpful. Their services are exceptional. Anything you want, just ask. They would go out of their way to full filled your wish.
Stayed 2 nights in May 2024

10/10 Excellent

Sulki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely the best!

Family vacation. We stayed for 4 days. Absolutely the most wonderful experience ever. Best service, friendly, helpful staff. Linen was very nice, wonderful pool and spa. Breakfast was great with many choice of cuisine (Korean, Vietnamese, Chinese, Indian, along with the continental). We had access to executive lounge which added to the delightful stay. Will defenitely stay here again when we go to Hanoi. It is about 30 minutes from the old town (most tourist attractions), but we had no problem with it.
Stayed 3 nights in Aug 2023

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and staff were outstanding.
Stayed 3 nights in Feb 2026

10/10 Excellent

Atheer

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel, beautiful rooms, amazing breakfast choices. Highly recommend. Staff were very helpful and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Vinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a feast, covering many culinary traditions!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely staff
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

10/10 Excellent

Vu

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Amenities, property conditions & facilities
Just amazing exp
Stayed 2 nights in Jul 2025