close to everywhere by walking, staffs are friendly & helpful
Ya-Yun
2025 年 1 月入住 4 晚
10/10 超赞
Chi Yuen
2024 年 10 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
We enjoyed our three night stay so much. Stuff were so helpful and nice. They always happy to help when we have any questions. Breakfast was good, more than enough choices! We would recommend this hotel to everyone!
Ruby is my most favorite person in the hotel . I will come back because of that , excellent service with outstanding rooftops
Chienliang
2023 年 8 月入住 1 晚
8/10 还可以
yik wai
2023 年 8 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
yik wai
2023 年 8 月入住 3 晚
8/10 还可以
HSUSHENG
2023 年 8 月 14 日
HSUSHENG
2023 年 8 月入住 2 晚
10/10 超赞
Chung See
2023 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chung See
2023 年 3 月入住 2 晚
10/10 超赞
Ling chi
2023 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I would thoroughly recommend this hotel to anyone wishing to stay in Hanoi. Not only is the location excellent, but the staff are extremely helpful and friendly, and went out of their way to make our 10th Anniversary extra special. As well as providing a great selection of food at breakfast, the hotel also offers free afternoon tea for all guests, which is very nice. All things considered, the hotel offers excellent value for money, and the staff will make your stay a memorable one.
Ling chi
2023 年 1 月入住 2 晚
10/10 超赞
Snehesh
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Snehesh
2025 年 5 月入住 2 晚
10/10 超赞
Keiko
与家人出行
2025 年 7 月 16 日
满意:清洁度、服务设施、住宿条件和设施
スタッフがとても親切でした。
Keiko
2025 年 7 月入住 3 晚
10/10 超赞
Manuel
2025 年 6 月 19 日
满意:住宿条件和设施,服务设施
Great location superb customer service
Manuel
2025 年 6 月入住 2 晚
8/10 还可以
Daniel
与配偶出行
2025 年 6 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Daniel
2025 年 6 月入住 2 晚
10/10 超赞
Tiffany Janine
2025 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Tiffany Janine
2025 年 5 月入住 3 晚
8/10 还可以
Masaki
与家人出行
2025 年 5 月 25 日
满意:服务设施,清洁度
スタッフの方々が優しかったです。残念ながらルーフトップバーは改装中でした。
Masaki
2025 年 5 月入住 3 晚
6/10 一般
yuichi
2025 年 5 月 19 日
满意:员工和服务
立地は便利です
yuichi
2025 年 5 月入住 4 晚
10/10 超赞
Daniel
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Daniel
2025 年 5 月入住 4 晚
10/10 超赞
Stefano
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Consigliato per Hanoi
Hotel perfetto. Personale gentilissimo! Centrale ed in zona praticamente pedonale.
La collaboratrice che parla italiano é deliziosa!
Stefano
2025 年 4 月入住 3 晚
10/10 超赞
真实旅客
2025 年 4 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 4 月入住 1 晚
10/10 超赞
Ann-Marie
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
Excellent hotel and very friendly customer service…thank you :)
Ann-Marie
2025 年 4 月入住 1 晚
10/10 超赞
Leo
2025 年 4 月 7 日
Leo
2025 年 3 月入住 4 晚
10/10 超赞
Leo
与配偶出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The San Grand Hotel is located in a perfect location in the Old Quarter, close to dining, shopping, bars and tons of street food! The hotel is very welcoming and a quiet oasis after the busy streets of Hanoi. The staff are extremely helpful and a special shout-out to Ruby and her team for being so kind and helpful with everything from booking our HaLong Bay trip, airport taxi, visas and actually walking to show us the nearest atm machine:) The hotel has a fabulous buffet breakfast along with an afternoon tea all included in your room rate. The rooftop bar is a great place to unwind during happy hour to take in the beautiful view over the lake. We had a balcony room, which offered a great view while taking in the sights and sounds of the city. It was a beautiful room, but didn’t have a shower, only a bathtub. All other room types had a shower though:) We would definitely recommend this hotel and would definitely stay here again! Thanks everyone!!
Leo
2025 年 4 月入住 2 晚
10/10 超赞
Søs
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect hotel with excellent skybar
Great stay at this lovely hotel.
All staff are extremely helpful and kind.
Great beds and excellent cleaning.
The sky bar is truly amazing with a perfect view of the Hoan Kiem lake.
The breakfast is so lovely, and is perfect serviced by the lovely Ms. Amy and her team. They are all extremely kind and helpful and always do a little extra for you, to enjoy your breakfast.