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"Very spacious room in the heart of the Old Quarter easy walking distance to all the major attractions. Hotel staff are so very helpful getting tickets organised for water puppets theatre & enquiring about tickets on our behalf. The front desk staff recommended some fabulous street food venues and restaurants & coffee shops - all of them so good."

"Room was very clean and had a good shower, very handy for the old quarter. Plenty to do all around the hotel, "

"Great hotel with an absolutely amazing spa. The staff was fabulous. "

"The people were so nice and helpful. Absolutely wonderful "

"Centrally located. Staff always friendly."

"The staff were very friendly and helpful, the room was clean with great amenities. The breakfast was superb and the on-sight facilities, specifically the gym was really great."

"Hotel was great. The staff are what really make it though, they can’t do enough for you. Very attentive and go out of their way to greet you each day. "

"Staff were amazing and Hotel was in an excellent position. "

"We arrived early, and the receptionist was incredibly warm and helpful. We were greeted with a welcome drink, offered an early check-in and a room upgrade for a small, reasonable fee. What a great start! The room was spotless and cozy, with both a shower and bathtub, hot water, complete toiletries, and a super comfy bed with soft pillows. The AC worked perfectly. As soon as we arrived, two staff members came out to the road, greeted us, took our luggage, and made us feel truly special — it felt like they were waiting just for us! Check-in and check-out were smooth. We asked if we could store our luggage for four days (even though we weren’t returning to stay), and they agreed with zero hesitation. They even invited us back for a free drink when we return — amazing! Breakfast was impressive: a wide variety of continental and authentic Vietnamese dishes, a live counter, fresh food, and friendly service. Location is top-notch — near the lake and in the heart of the Old Quarter, with everything walkable. For the price, this hotel delivered beyond expectations. Truly a royal experience! "