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"This is not a bad hotel but it feels overpriced for what you're getting. Definitely not 4 star quality. Quality of the room was comparable to a homestay at a third of the price and breakfast wasn't good. I think you can do better in Hanoi, but the location was fantastic."

"老舊髒，浴巾都是毛髮，甚至有假眼睫毛。 和前台溝通了，就是說再打掃。 整體達不到五星水準"

"Absolutely wonderful stay at Grand Hotel du Lac Hanoi! My overall experience was truly exceptional. The location is incredibly convenient, making it so easy to explore the city and nearby attractions. The room was elegant and extremely comfortable—a perfect cozy retreat after a day of walking. A special shoutout to the daily fresh fruit provided in the room; it was such a thoughtful detail that really added the perfect finishing touch to the stay! The breakfast was absolutely delicious with a great variety of options to start the day right. Above all, the staff were incredibly friendly, welcoming, and always ready to assist with a warm smile. Highly recommend this hotel to anyone visiting Hanoi. I can't wait to come back!"

"早餐有當地越南特色、豐富員工樂於助人、客房乾淨整潔"

"機場接駁很方便，飯店員工很親切，貼心照顧客人。非常棒的住宿經驗 "

"除了位置方便以外，相片跟本與實況相差什遠，設施更舊到不堪，花灑的水又小又慢，床單毛巾又舊又污糟。有電梯但要行幾層樓梯才到。"

"Yes"

"Convenient location in the old town, as well as friendly staff"

"服務人員態度很好"