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关于迪尔旅馆的点评

3 out of 5
迪尔旅馆
109 Lake Louise Drive, Lake Louise, AB

点评

8.0

很好

10 分 - 超赞。402 条好评，共有 1000 条点评" "
8 分 - 还可以。332 条好评，共有 1000 条点评" "
6 分 - 一般。137 条好评，共有 1000 条点评" "
4 分 - 很差。69 条好评，共有 1000 条点评" "
2 分 - 糟糕。60 条好评，共有 1000 条点评" "

8.2/10

清洁度

8.8/10

员工和服务

7.2/10

服务设施

7.2/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Wai Keung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Shermaine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to Lake Louise. Strict check-in time. Hotel was decent and clean. Restaurant server was dishonest.
2023 年 10 月入住 1 晚

10/10 超赞

Carolyn L

2023 年 11 月入住 1 晚

2/10 糟糕

Daisy

2023 年 10 月入住 1 晚

10/10 超赞

Victor

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was helpful and friendly - I locked myself out at 1am and they were helpful in helping me get back into my room.
2023 年 10 月入住 2 晚

6/10 一般

Jessie

2023 年 10 月入住 3 晚

4/10 很差

Eun Hee

满意：员工和服务，清洁度
不满意：住宿条件和设施
레스토랑, hot tub 모두 운영하지 않음. 호텔에서는 할 수 있는 것이 없음. 냉장고와 TV가 없는 객실. 루이스 호수와 가깝고 주차를 할 수 있는 점은 좋음.
2023 年 10 月入住 1 晚

8/10 还可以

Susanna

与配偶出行
满意：清洁度
不满意：住宿条件和设施
We stopped by Deer Lodge code the years when visiting Lake Louise for our meals and weee impressed with the food quality and the rustic ambiance. Hence, we picked it as the hotel to stay for our 41st wedding anniversary celebration, the protest sent us emails suggesting us to try out the restaurants and meals as recent as a couple of days before our arrival and we planned to do just that. You could imagine the disappointment we had when we checked in that the Restaurants were all closed. Why would they not provided forewarning when we booked and why they kept sending email to promote their restaurants for our stay?
2023 年 10 月入住 2 晚

8/10 还可以

Mélissa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Book the restaurant online and the restaurant at th hotel was close even for breakfast. Hard to found somewhere else to go without a reservation.
2023 年 10 月入住 1 晚

4/10 很差

Scott

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Front desk informed us upon check in that this property is closing in 10 days for 2 years of renovations, no restaurant or food on site for such a remote location, made it uncomfortable. Property Updates definitely required but a heads up would have been nice.
2023 年 10 月入住 2 晚

8/10 还可以

jenna

满意：员工和服务，清洁度
2023 年 9 月入住 2 晚

8/10 还可以

Ginny

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked the character of the building.
2023 年 10 月入住 2 晚

8/10 还可以

Robert，Heidelberg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a shame that there were no restaurant or bar facilities open for the fall season. Therefore lack of atmosphere around the lodge. Old accommodation but very functional and well appointed. Enjoyed our stay - but it could have been better.
2023 年 10 月入住 1 晚

10/10 超赞

Eric

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Can’t beat the location for proximity to Lake Louise without the prices of the Fairmont. Property does have a games/music room and the late night drumming made it hard to sleep at 11pm. Food was ok.
2023 年 10 月入住 1 晚

6/10 一般

Hong，Lithia Springs

与配偶出行
满意：员工和服务
It was at a convenient location. Very basic hotel to just sleep. They did not have any dining services on site even though I received messages from them stating that the dining devices on site would be available. Walls are thin and you can hear everything in the hallways and neighboring rooms.
2023 年 10 月入住 1 晚

4/10 很差

Rattana

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Kathleen

2023 年 10 月入住 1 晚

10/10 超赞

Manpreet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s just amazing ♥️
2023 年 10 月入住 3 晚

8/10 还可以

Cheng

满意：清洁度、员工和服务、住宿条件和设施
Wifi and breakfast definitely adds a lot of convenience. < 10 minutes walk to Lake Louise.
2023 年 10 月入住 1 晚

10/10 超赞

Suhfoang

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Short walk to Lake Louise, very quiet
2023 年 10 月入住 1 晚

8/10 还可以

Aileen

2023 年 10 月入住 1 晚

10/10 超赞

Dominic，Richmond Hill

与家人出行, 团体旅客
满意：住宿条件和设施，清洁度
Great location and close to Lake Louise. Great pricing.

6/10 一般

Anthony

与配偶出行
满意：员工和服务
The unit is old and not suitable for people with mobility issues. There are many steps up and down throughout. There are no elevators,the halls are narrow and the parking lot is uneven and unpaved. Despite asking for handicapped space we were given a room on the second floor far from the entrance. The property also advertises being on Lake Louise and it is not.
2023 年 9 月入住 2 晚

6/10 一般

Ero

与家人出行
满意：清洁度
不满意：员工和服务
Good until checking out
It was good but downfall was when checking out, the front desk argued that the stay had not been paid even though it was prepaid. As much as we provide evidence that it had been paid from hotel app, little assistance given to resolve this. We had to provide him with hotel.com number to call to eventually prove that all had been settled. I understand if he is in training but would be much appreciated if he could show some initiatives/ interest to resolve rather than insisting ONLY that we need to make pymt.
2023 年 9 月入住 3 晚

8/10 还可以

Margaret

2023 年 10 月入住 1 晚

8/10 还可以

Cristina

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel near Lake Louise
The location is great! We are just walk away from Lake Louise. This is one thing that is very nice booking on nearby hotel so you can go to the lake when the crowd is not yet there. The hotel is rustic and clean. The breakfast is okay, it is the same everyday.
2023 年 7 月入住 2 晚

10/10 超赞

HYO JEONG

2023 年 9 月入住 1 晚

10/10 超赞

Lynn

2023 年 9 月入住 1 晚

8/10 还可以

Chloe

满意：清洁度、住宿条件和设施、客房舒适度
Lovely comfortable stay in a heritage room
We had a wonderful stay in a heritage room, which had everything we wanted with a lovely balcony and view. Bed was so wide and comfy, the shower was great and it was perfectly clean with toiletries refreshed everyday. Location is excellent with plenty of free parking, a short stroll to lake Louise where you can also get the Parks Canada bus to Moraine (you need to show hotel confirmation at the hut). Breakfast was nice however the staff were slow replacing items especially coffee when it run out and you had to wait a while for them to bring new ones out. Cons: The only thing missing from our room was a fridge but we kept drinks out on the balcony. Waited about an hour for cases to be taken to our room and we had to go down to reception twice to check their whereabouts! Take your own upstairs! Hot tub wasn't working but was informed in advance. The price was high but most the hotels in the area are expensive!
2023 年 9 月入住 3 晚

8/10 还可以

yang fan

2023 年 9 月入住 4 晚

8/10 还可以

Elsa

与家人出行
满意：服务设施，员工和服务
location is good
2023 年 9 月入住 1 晚

8/10 还可以

Thomas

满意：员工和服务

10/10 超赞

Hadass

2023 年 9 月入住 4 晚

10/10 超赞

Timothy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very close to Lake Louise shore. Typical accommodation at National park. Do not expect TV or internet. Breakfast was good.
2023 年 9 月入住 1 晚

8/10 还可以

C.H.

2023 年 9 月入住 1 晚

4/10 很差

Anastasia，Calgary

满意：清洁度
不满意：住宿条件和设施，员工和服务
2023 年 9 月入住 1 晚

8/10 还可以

Steve

与配偶出行
满意：清洁度、员工和服务、服务设施
See above.
2023 年 9 月入住 2 晚

8/10 还可以

SIENNA

2023 年 9 月入住 2 晚

6/10 一般

Nicole

满意：员工和服务
不满意：住宿条件和设施
Great location, needs some TLC, and overpriced
Great location for Lake Louise. Hotel is old and does show in places, but nowhere near as bad as trip advisor reviews. We had a heritage room, this was clean and warm with 2 large beds, coffee machine and powerful shower. Brilliant breakfast the best on our trip so far, however the breakfast room needs a clean, the dust on the balustrades was awful. Staff were very helpful. No lifts in the hotel, no TV or Aircon
2023 年 9 月入住 1 晚

6/10 一般

真实旅客

不满意：员工和服务
It’s old but I sensed that the hotel tries to supplement it. Amenities were okay and clean but considering its price I’m not sure whether it’s enough. I don’t remember any particularly kind or hospitable staff. The place for breakfast was dirty with bread crumbles and the like. Menu was very limited and didn’t filled up fast enough. AND there was no tongs for bread and saucers for tongs and spoons at the buffet table (I absolutely hated using any utencils placed on some cloth or wood things). Lastly I booked for dinner at the restaurant but gave me an uncomfortable table even though the restaurant was mostly empty. I asked another table but still not a good seat.
2023 年 9 月入住 1 晚

6/10 一般

Regina

与家人出行
不满意：住宿条件和设施，服务设施
We loved the breakfast each morning. The food was excellent. We found the lodge in need of a remodel. The stairs to your room were hard to manage. It was not a pleasant experience. This hotel is not for elderly people. It needs an elevator. The tubs and shower had no safety bar to hold on to when getting in and out. one day someone is going to fall with a lawsuit. It is close to Lake Louise, but not for us! Sorry was glad to check out.
2023 年 9 月入住 2 晚

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was easy and the staff handled everything. I would stay here again!
2023 年 9 月入住 2 晚

10/10 超赞

Burdette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Kathy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
so close to lake louise walkable
2023 年 8 月入住 1 晚

10/10 超赞

Melanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wow! Really loved this historic hotel! Stayed in a king suite in the tower and had stunning views of the glacier above Lake Louise from every window. The room was clean and cozy. Only negative regarding the room is that the bathroom sink had no counter space (a pedestal sink). Wish they had placed a small table next to the sink. The breakfast buffet was delicious, but was understaffed and we had to wait awhile for refills when food ran out. Also, be sure to make dinner reservations for their restaurant well in advance or you’ll have to eat at the expensive Fairmont next door or drive into the village. All in all we thoroughly enjoyed our stay in this charming and reasonably priced hotel. The beautiful lake is literally a 5 minute walk away. Highly recommend and would definitely stay here again!
2023 年 8 月入住 2 晚

10/10 超赞

DAVID

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Underrated
The room was nice and had a balcony. I ate at the resturaunt and the bison steak was great. The breakfast the next morning was fantastic too. I didn't expect it to be as great as it was. If I go back to Lake Louise I'll be staying there again.
2023 年 9 月入住 1 晚

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Deer Lodge has a rich history starting in 1930. The restaurant food was very tasty. Whole experience was vey nice.
2023 年 9 月入住 1 晚

10/10 超赞

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed our stay at the Deer Lodge very much. The room was bigger than expected. And the food at the restaurant was delicious. The service was great.
2023 年 9 月入住 3 晚

10/10 超赞

Jim

与配偶出行
满意：员工和服务，清洁度
Location is amazing. Staff wss super friendly. Food was terrific. Building has charm and history though rustic. A winner and a fun time.
2023 年 9 月入住 1 晚

10/10 超赞

Kerry

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the history of this hotel. Very comfortable and an amazing breakfast.
2023 年 8 月入住 1 晚