Ngawa Autonomous Prefecture Lakes & Waterfalls Hotels

"The villla was spacious and well maintained. I loved the Christmas tree that they set up in the middle of the living room. Made the place warm and special. The staff welcomed us with a sash and a dance and it was nice of them to do so. Our personal assigned Neba (butler) Jasmine Zhang, was super attentive. She went out of her way to make us feel welcome and even prepare small gifts for my boy whose birthday was round the corner. The food was fantastic too! The hotel manager Gin personally came by to say hi and it was a nice touch. We loved the service attitude of all the staff and it certainly made the stay very memorable. Highly recommended if you are looking for a great place to relax and unwind. "

"Zara who checked us in was professional and efficient! Helped to check on the status of my deposit payment even after I checked out. Very good stay and highly recommended for a touch of luxury. "

"Reception area is stunning and can’t be faulted. But then the hotel lets down. Feels like it was a lovely hotel 30 year ago. The price is a lot for the area. Very nice departing gift. But unfortunately doesn’t make up for the tired and overpriced stay. "

"We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great! "