Landford Hotel with Pool

"Very nice stay"

"I didn't actually stay east cliff as it was shut but I was not informed of this. A note was posted on the door that told me to go to the hotel next door. The man who checked me in seemed very overwhelmed and very little information about anything. My room was incredibly hot throughout my stay. I fed back about this numerous times but nobody cared. I couldn't sleep because it was so hot and was unable to turn the radiators down. I was advised to open the window but was on the ground floor and even though there were cables they could have been easiy cut and as a woman travelling alone I didn't want to do this. Lots of police and people hanging around near the hotel so didn't feel super staff. Really didn't enjoy this stay. It was pretty awful all round. Room very tired, spelt moldy. "

"Check in process poor, greeted by 3 staff staring at us none of whom spoke to say hello when we entered. Check in process very long delayed by user login issues. Went to room and keys didn’t work, returned to reception and waited again to be told had been given keys to incorrect room. Had booked king room on the basis that website showed there would be a walk in shower. We had shower over bath which we couldn’t use as there are no grab rails. Didn’t book breakfast and was told if we decided in morning it would cost an extra £5 each which is unreasonable when you don’t know if you will want breakfast until the morning. Felt forced into paying upsell for breakfast at check-in which we declined. Parking charge is high for overnight guests don’t be greedy Voco!"

"We had a lovely room overlooking the beach. Huge bed, beautiful view, and the room was modern and clean. The staff were all really friendly and helpful. We will definitely stay here again."

"Buse at the front desk was just exceptional! She handled some minor issues with such speed and efficiency, she is truly an asset to this company. The daily breakfast is outstanding in quality, service and variety. The pool is truly an added bonus being warm , large and having a hot tub. Even though I was not able to use the gym area it looked great! I highly recommend a stay at The Leonardo not only for its appeal but for the ease of walk ability to anything you may need or want. Also main train station about 10 min walk."

"Great"

"We didn't use the Spa which I am sure is lovely, its an additional cost and we didn't have time. The lobby is also ok, its the rooms! The bed was comfy but the bath, shower attachment and shower curtain were from the 1970's as was the furniture in the room - minimal toiletries - 2 mini shampoo bottles! A spa hotel is the implication, but it certainly not that !"

"Fridge light blinked all night. Had to cover with jacket "

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "