"I paid right much to get upgrade to the suit. Unfortunately even though there was no cleaning at all. The front desk told me I need scan the QR code on screen for ordering a cleaning. I did it when I left the room around noon, but they did not clean the room, and finally blame me I did order it too late! It’s purely ridiculous! Furthermore from the room the guest has no way to reach the hotel personal by any means. If the guest encountered emergency, he/she could do is by using own mobile phone to call city emergency service. This is a big safety faulty of this hotel! I will never stay in this chain hotels!"
"Everything was really nice except the shower space is quite small and also the room doesn’t have air conditioning and you need to make sure the staff provide you duvet that fits the weather - went in spring/early summer and they gave me feather duvet and it’s just killing me at night. Location is good and staff is really friendly and helpful! "
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