The staff was welcoming and helpful. There was an ice machine and water with complimentary coffee/tea/cocoa in the downstairs common area. We did not try the pub. The room was clean and the king sized bed was comfortable. The bathroom was small, but no issues (there is a little leak in the back corner of the shower under the toilet paper holder). The breakfasts were good-the 3 mornings we were there, they served french toast/fruit, scrambled eggs w/peppers & onions/croissant and blueberry pancakes/fruit. Breakfast is served on the third floor. Make sure you are comfortable with stairs if you stay. There was some noise at night with pub patrons outside, and the inn is on a corner, so there was some road noise-but not bad. It's a charming place!