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"Our stay as very good. The staff was very friendly, and for the most part, very helpful. The bartenders were quick to serve you and most of the drinks were solid. There were a few instances where the servers didn't execute on requests--cooking the steak to customer preference, forgetting drink orders, delivering alcoholic beverages when virgin was requested. This last bit could just have been lost in translation. Aside from the above, the buffet style restaurant served up tasty and healthy options, even if some items got repetitive. The grounds are well kept and clean. No complaints there. The room was fine. We reserved the master suite, not knowing that the kitchen would not be stocked with any utensils, pots, or pans. This is an all-inclusive, so not a huge deal, but it would be nice if we'd been able to prep some food ourselves as a change of pace for breakfast or lunch. The TVs were not very functional. The remotes didn't seem to work with the sets. Fortunately we brought our own firestick, remote, and VPN access so we could wind down with our own shows. The air conditioning worked as intended so the temperature always felt good inside. If you're booking the suite for the benefit of the kitchen, consider booking one of the garden rooms instead. The suite wasn't worth the extra money for us. Overall we would come back just for the friendly staff. They really made us feel welcome, and it felt bitter sweet when we had to go home <3 Pura vida"

"Amazing 10/10"

"Everything was so beautiful and well taken care of. Staff was friendly and helpful. Very happy with our experience here!"

"Highly recommend for adults; staff was amazing, excursions were great"

"We were looking for a clean place to stay while venturing out to explore the Guanacaste region including several national parks and many beaches, so this met our needs. The room was clean, air conditioned and had a kitchenette which was a pleasant surprise. If we were looking an all-inclusive resort type of stay, it would have been a colossal failure. The food was cafeteria style, limited and not very good. The one bar that was open didn't have much to offer. The pools were nice, but otherwise there wasn't much to do. There wasn't any entertainment or activities. If you are like us and are looking for a clean place to sleep that is cost efficient this is your place. If you want a resort experience, this is not the place for you."

"The food at the restaurants was not very good for such a well kept property"

"Booked a room with two queen beds but was given a room with a king bed. Was told there would be a $50 up charge to switch to a room with two beds. They did provide a roll-in cot at no charge. Front end staff and housekeeping were friendly and helpful. As was shuttle driver. The door to our unit show signs of a forced entry - with multiple gouges around the lock. Took an early flight out so cannot comment on the breakfast. Room was clean and tastefully decorated, as was the hotel."

"Great beach! Convenient location. Bar overlooking the beach was great!"

"Great!!"