2/10 糟糕
Tim，Albuquerque
与配偶出行
2025 年 12 月 14 日
满意：员工和服务
The front desk staff, Makelia and Nicole were friendly and responsive. I stayed in a room facing South, away from the interstate but adjoining the parking lot of a super Walmart. The noise from racing cars, trucks and motorcycles was unbelievable. Garbage truck slamming dumpster at 7:00 am. pick up The noise did not subside until 2:00 am and started again at 8:00 am with house keeping, maintenance working on the room next to mine and children running down the hall. There was no time in a 24 hour day that could be called relaxing. The breakfast buffet was awful. Serving spoons disgusting, the buffet area with food on the counters, but worst of all depleted options. I stayed at this location 3 days. Every day multiple food and beverage items were not available. No hot water for tea, no coffee, no oatmeal all 3 days, orange juice empty 2 days of 3, no fresh fruit. I purchased a candy bar and a coke for $9.00. That seems exorbitant. A lone man walking around the parking lot. When we asked if there was security that could investigate we were told this hotel has no security. The young lady at the desk did walk out into the parking lot to look around, but this was not a safe choice in my opinion . I have stayed at multiple Hampton Inn hotels in Oklahoma, Texas and New Mexico. This Las Cruces location is the worst I have ever experienced. Do yourself a favor and avoid this hotel. I would greatly appreciate a manager contact me about this stay.
Tim
2025 年 12 月入住 3 晚
