"When we first arrived, I wasn't too impressed with the size or location of the property. Were use to larger, more name brand hotels. But we quickly realized that the size made a difference when it came to quality. The food was excellent, I would've liked a bit more variety but it was still great. The staff was amazing. From the front desk to the bartenders. The restaurant staff always remembered where we liked to sit and what our drink orders were. The only complaint I would have is the washrooms are very dated and old fashioned. The shower drain needed cleaned out from all the hair in the drain. Yu could smell it. But the room itself was perfect. Loved it.
The location was perfect if you like being around the local entertainment and shops. We walked for hours and felt completely safe. There isn't much of a beach for the property, but we took a short 2 min walk and the beach was beautiful and you could see all the way over to Cozumel. The sargassum was bad on day 2 but completely cleared on day 5."
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