"Nice, clean hotel. Very friendly and helpful staff. Fitness center was good. The elevators in the East and West towers are very slow, especially during busy times. We spent LOTS of time waiting for the elevators. "
Hampton Inn St. Louis-Downtown (At the Gateway Arch)
10/10 Excellent
"Stayed with my family for a weekend away, walking distance to the Dome & Arch. Breakfast was great, kids enjoyed the pool. Comfortable sitting areas in the lobby. Staff were very nice and I enjoyed the extra safety measures (entering the building and elevator). Room was clean and comfortable. We would stay here again. "
"There were pubic hairs on the bathroom floor when we arrived. Hair on the walls in the shower, mirrors not wiped, carpet not vacuumed. The hair dryer didn't work, nor did the majority of the fitness equipment.
When I called the front desk about the pubic hair on the floor, they told me they didn't have any other rooms available (which would not have helped) and the cleaning staff had left for the day but I was welcome to come to the front desk and use their broom on the bathroom floor. When I swept the pubic hair, more hair that blended in with the floor floated like tumbleweeds. Ew. "
"This was an average property. It was in close proximity to The Dome, which was the purpose of our stay. As a frequent traveler, I felt the price and fees for one night, were high. Also, I received an additional charge after our stay, late in the evening, which was not reflected on our statement. Needless to say, we will be selecting a different hotel during our next visit to St. Louis. "
"The room was dirty, sheets weren’t clean, bathroom was filthy, each light was different and flickering, HVAC was SOOO loud we were up all night, hall HVAC was like a train going through the hall. Avoid like the plague!!!"
"The hotel was great. I love the options to dine at the hotel. The brewery had amazing food with great staff and the breakfast buffet was wonderful. The front staff were all polite and friendly. The hotel store was open early and late which was very convenient. The area was also pleasant and had a lot to do within walking distance and it felt safe. "