河滨酒店点评

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关于河滨酒店的点评

河滨酒店

Park End Wharf, Lechlade, England

8.2

很好

8.0/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.4/10

环保

8/10 还可以

Wendy

团体旅客

2024年05月16日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Really love the surroundings and the rooms are very pleasant and clean. Would love to return again and such a delightful experience. The bed is comfortable. Love the River. Lovely snacks and coffee provided in the room.

2024 年 5 月入住 1 晚

6/10 一般

Alan

2024年05月12日

满意：清洁度

不满意：住宿条件和设施

2024 年 5 月入住 1 晚

Gareth 于 2024年05月13日的回复

Thanks for the great feedback

8/10 还可以

Dylan

团体旅客

2024年05月1日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great location on the river, good food and wonderful views. The rooms themselves reminded me of a motel setup. Once inside it was clean and spacious, however we noticed a kitchen setup which upon inspection did not function. The oven and furnace seemed to have been disconnected from power and buttons were removed. Of course, this was no problem as the inn offers amazing food, so why would you cook your own?

2024 年 4 月入住 1 晚

Gareth 于 2024年05月6日的回复

Thanks for the great feedback

6/10 一般

Michael

2024年03月22日

It was ok for what we paid and the room was quite large and the bed was comfortable but no mirrors other than a small one in the bathroom and there was paint on the shower floor plus the buger at dinner was vile and was not eaten.

2024 年 3 月入住 1 晚

Gareth 于 2024年03月22日的回复

Oh wow, Thanks for letting us know when you were eating the food. If you weren't happy we are always more than happy to change anything. I'll have a chat to the housekeeper about the paint mark.

2/10 糟糕

Sarah

与家人出行

2024年02月5日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Poor service and falsely advertised.

Really unimpressed. There are 4 options to book. Single, double, twin and quad rooms. All are named as "rooms" however on the app when booking the quad room pictures show three interconnecting rooms, a living area, a twin and a double room. This is why I booked. Travelling with my young daughter and elderly mother we needed the separate sleeping areas. Upon check in, 2 people at the bar in front of me, so I waited patiently for the staff to get to me. When it came to being at the front of the queue they started pouring drinks for punters sat on a table near to this that had not left their seats, yet were being served before. No, "we'll be with you in a minute" or anything. No acknowledgement at all. Once I had the key and we made our way across the car park to get settled, I open the door to our accommodation to find one large room with two single beds and a double. Not at all what was advertised on the app at time of booking. I go to speak to staff and they explain they have 2 quad rooms. The 1 pictured online and the 1 they put us in. They could not move us as had other people in the other room. I took this up with Hotels.com via chat and found them no help whatsoever. As we had "booked just one room" Hotels.com uninterested in the false advertisement on their site. There was a boiler whirring in the room which meant none of us slept. window wide open yet all of us too hot. The bathroom was in a horrid state. mould and very poorly cleaned. I could go on.

2024 年 2 月入住 1 晚

Gareth 于 2024年02月5日的回复

Thanks for the feedback - after being rude to my barmaid and then downing shots of whiskey at the bar I won't be replying to your review.

8/10 还可以

真实旅客

与家人出行

2024年02月4日

满意：员工和服务、住宿条件和设施、客房舒适度

It was great. Food was great. Room was ok, fits perfectly for us family of 3. Only thing was the toilet, wasn’t cleaned very well.

2024 年 2 月入住 1 晚

Gareth 于 2024年02月4日的回复

Thanks for the feedback - will speak to housekeeping.

8/10 还可以

Andrew

商务旅客

2024年01月12日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 1 月入住 1 晚

Gareth 于 2024年01月12日的回复

Thanks for the review :-)

10/10 超赞

Llewelyn

团体旅客

2023年12月30日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved our stay here, really nice small tocuhes in the room, the pub itself is great with an amazing river view I would highly recommend this accommodation

Gareth 于 2023年12月30日的回复

Thanks for the lovely review 3

10/10 超赞

Ian

与家人出行

2023年12月29日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks for the great 10/10 :-)

10/10 超赞

Anabell

与家人出行

2023年12月10日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Really lovely stay

I honestly could not fault my stay at Riverside. The room was clean and tidy and there was plenty of choice of tea, coffee and hot chocolate. My son loved all the biscuits and the little room with the single bed in. In the morning we went to the pub for breakfast and it was one of the best breakfasts I’d had in a long while.

2023 年 12 月入住 1 晚

Gareth 于 2023年12月30日的回复

Wow - amazing review - Thankyou

8/10 还可以

Andrew

商务旅客

2023年12月6日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 12 月入住 1 晚

Gareth 于 2023年12月6日的回复

Thanks for the great score :-)

10/10 超赞

Mark

2023年12月3日

2023 年 12 月入住 1 晚

Gareth 于 2023年12月6日的回复

Thanks for the great score!

10/10 超赞

Nick

与家人出行

2023年11月26日

满意：员工和服务、服务设施、住宿条件和设施

Great pub, Food and location, lovely staff and rooms were big and warm, would definitely stay again,

2023 年 11 月入住 1 晚

Gareth 于 2023年12月2日的回复

Thanks for the great review!

10/10 超赞

darryl

2023年11月25日

2023 年 11 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks for the great rating!

10/10 超赞

Shane

2023年11月21日

2023 年 11 月入住 1 晚

Gareth 于 2023年11月22日的回复

Thanks for the great score :-)

10/10 超赞

Joan

2023年11月6日

2023 年 11 月入住 1 晚

Gareth 于 2023年11月7日的回复

Thanks for the great score

10/10 超赞

真实旅客

与家人出行

2023年11月5日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 11 月入住 1 晚

Gareth 于 2023年11月5日的回复

Thanks for the great score

10/10 超赞

Angela

2023年10月28日

2023 年 10 月入住 1 晚

Gareth 于 2023年10月29日的回复

Thanks for the great review

6/10 一般

martin

2023年10月25日

2023 年 10 月入住 1 晚

Gareth 于 2023年10月28日的回复

Appreciate the feedback - for future reference if you can't find the key drop off box please leave the key in the room for us instead of taking it with you and not letting us know for 2 days

10/10 超赞

Mark

2023年10月20日

2023 年 10 月入住 3 晚

Gareth 于 2023年10月22日的回复

Thanks for the great score!

8/10 还可以

Peter

2023年10月11日

满意：清洁度、员工和服务、住宿条件和设施

Very convenient for the Thames Path walk. Not so easy to get to by public transport.

2023 年 10 月入住 1 晚

Gareth 于 2023年10月11日的回复

Thanks for the feedback - there is a bus stop in the town square that has buses coming through everyday.

10/10 超赞

Paul

2023年09月14日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

From start to finish we had a great 1night stay. Only down full was no breskfast served during the week, but this did not spoil our stay . Will defo return

2023 年 9 月入住 1 晚

Gareth 于 2023年09月16日的回复

Thanks for the great feedback

6/10 一般

sj

商务旅客

2023年09月13日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

Go for the view and the rooms, ignore the service

Great place in the hands of people who don't care if you are happy or not, bad attitude

2023 年 9 月入住 1 晚

Gareth 于 2023年09月16日的回复

Sad to hear this :-( We absolutely care about the people staying here

10/10 超赞

Stephen

商务旅客

2023年08月23日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 8 月入住 1 晚

Gareth 于 2023年08月23日的回复

Thanks for the great rating!

10/10 超赞

Jan

2023年08月16日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 8 月入住 1 晚

Gareth 于 2023年08月16日的回复

Thanks for the great rating!

10/10 超赞

Susan

2023年08月6日

2023 年 8 月入住 1 晚

Gareth 于 2023年08月7日的回复

Thanks for the great score!

10/10 超赞

Nicola

2023年07月29日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 7 月入住 1 晚

Gareth 于 2023年07月29日的回复

Thanks

8/10 还可以

Ian

与家人及幼儿出行

2023年07月25日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This place is fantastic and they do all the hard things well. Location, staff, cleanliness and amenities. The one thing I would criticize is the mattress is terrible as in some 1970s spring torture device. If they fixed that I would never want to leave.

2023 年 7 月入住 1 晚

Gareth 于 2023年07月28日的回复

Thanks for the feedback - I have requested a new mattress for the room.

10/10 超赞

Ian

2023年07月22日

2023 年 7 月入住 1 晚

Gareth 于 2023年08月16日的回复

Thanks :-)

10/10 超赞

Stephen

商务旅客

2023年07月21日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 7 月入住 2 晚

Gareth 于 2023年07月21日的回复

Thanks for the review

10/10 超赞

Stephen

商务旅客

2023年07月13日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 7 月入住 1 晚

Gareth 于 2023年07月13日的回复

Thanks for the review!

8/10 还可以

Gillian

2023年07月7日

满意：员工和服务，清洁度

Beautiful riverside location. Quiet with welcoming friendly staff.

2023 年 7 月入住 1 晚

Gareth 于 2023年07月8日的回复

Thanks for the lovely review 3

10/10 超赞

Julie

2022年12月4日

2022 年 12 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks for the great score!

8/10 还可以

lucy

2022年11月12日

满意：清洁度、员工和服务、住宿条件和设施

Really lovely setting and room was great my only issue was the bed only had a sheet on the bottom No mattress cover or protector ? Bed was not that comfy either Food was really nice in the pub

2022 年 11 月入住 2 晚

Gareth 于 2023年12月30日的回复

Thanks for letting us know - we have change the mattresses

8/10 还可以

Louise

2022年10月26日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My room was small but well furnished with a comfortable single bed and well stocked bathroom across the landing. Anything I asked for was provided. However the TV seemed not to be working - lack of signal?

2022 年 10 月入住 1 晚

Gareth 于 2023年12月30日的回复

We have upgraded the tv to a smart one now

8/10 还可以

wilhelmus

与配偶出行

2022年10月5日

满意：员工和服务，清洁度

Room was basic but comfortable. Food was delicious.

2022 年 8 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

10/10 超赞

Stephen

商务旅客

2022年09月29日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 9 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

6/10 一般

Robert

与配偶出行

2022年09月27日

满意：住宿条件和设施，清洁度

不满意：服务设施，员工和服务

Great Thames riverside accommodation location. Sunday “Hospitality” B&B new low. Bar and restaurant early closing. Restricted food services. No Sunday evening dinner. No Monday morning breakfast. Web site says “free breakfasts”! aka Bring your own!

2022 年 9 月入住 1 晚

Gareth 于 2023年12月30日的回复

This wasn't our website saying this - Most of the pubs in the local towns and villages run reduced menus and hours on a Sunday afternoon/evening. Our times are advertised.

10/10 超赞

deborah

团体旅客

2022年09月19日

满意：住宿条件和设施，员工和服务

Nice clean room

2022 年 9 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

8/10 还可以

Line

与配偶出行

2022年09月8日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We stayed in Leach 1 - absolutely beautiful room - bed was so comfortable and there was a great selection of teas, coffees and biscuits. The area is lovely as well. Only negative was the Wi-Fi and tv connection was awful and at times non-existent.

2022 年 9 月入住 2 晚

Gareth 于 2023年12月30日的回复

Thanks for the great review

4/10 很差

真实旅客

与家人出行

2022年08月28日

不满意：住宿条件和设施，清洁度

Wouldn’t really recommend

Honestly, I wasn’t expecting 5 star but clean is the bare minimum and quite frankly it wasn’t. The bath/shower being dirty is not reassuring. If guests have access to something like a boiler cupboard (leading from the bathroom) then there shouldn’t be rubbish all over the floor of it. The mattress was incredibly thin and they had tried to make it better by a mattress topper (that could have been a duvet tbh) that did not fit so did not really help the situation. Unknowingly I was late for check in as the info I was provided from hotels.com advised check was open much later than it is on a Sunday so I do appreciate the member of staff staying later for us to collect keys. The staff were friendly. It was the condition/cleanliness of the rooms that was not good enough.

2022 年 8 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

10/10 超赞

Stephen

2022年08月19日

2022 年 8 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

10/10 超赞

Stephen

商务旅客

2022年08月18日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 8 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

8/10 还可以

Paul

2022年08月3日

满意：清洁度、员工和服务、住宿条件和设施

Room good just really hot . Can’t really complain as weather was so good

2022 年 7 月入住 2 晚

Gareth 于 2023年12月30日的回复

Thanks

10/10 超赞

Tommi

2022年07月26日

2022 年 7 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

10/10 超赞

Drew

与家人出行

2022年07月20日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

I have never known such friendly and helpful staff.

2022 年 7 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

6/10 一般

nigel

与家人出行

2022年07月18日

满意：清洁度、住宿条件和设施、客房舒适度

2022 年 7 月入住 2 晚

Gareth 于 2023年12月30日的回复

Thanks

8/10 还可以

真实旅客

团体旅客

2022年07月6日

满意：住宿条件和设施，清洁度

Riverside stay , Lechlade

Beautiful setting right next to river . Car parking free to residents . Staff very helpful and friendly . The room we stayed in was overall good .could have done with a little TLC, especially the radiator in the bathroom . That definitely needed a coat of paint . Mattress was a little on the soft side for us . No hair dryer ( not sure if they had one we could have borrowed from reception ) Plenty of tea and coffee in room along with biscuits too ! We found everything quite adequate fir our 2night stay and would stay again another time .

2022 年 7 月入住 2 晚

Gareth 于 2023年12月30日的回复

The room has been updated and redecorated now

8/10 还可以

真实旅客

与家人出行

2022年07月6日

满意：清洁度

不满意：客房舒适度

Our room was very good except for the mattress which was lumpy and hard. I had to put another pillow underneath to make it more comfortable.

2022 年 7 月入住 2 晚

Gareth 于 2023年12月30日的回复

We have updated mattresses in all of the rooms

10/10 超赞

Therese

与家人及幼儿出行

2022年06月30日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very clean, very cozy and just a perfect place to stay.

2022 年 6 月入住 1 晚

Gareth 于 2023年12月30日的回复

Thanks

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关于河滨酒店的点评

点评

很好

8.0/10

8.6/10

8.0/10

8.0/10

8.4/10

点评

8/10 还可以

Wendy

Wendy

6/10 一般

Alan

Alan

8/10 还可以

Dylan

Dylan

6/10 一般

Michael

Michael

2/10 糟糕

Sarah

Poor service and falsely advertised.

Sarah

8/10 还可以

真实旅客

真实旅客

8/10 还可以

Andrew

Andrew

10/10 超赞

Llewelyn

Llewelyn

10/10 超赞

Ian

Ian

10/10 超赞

Anabell

Really lovely stay

Anabell

8/10 还可以

Andrew

Andrew

10/10 超赞

Mark

Mark

10/10 超赞

Nick

Nick

10/10 超赞

darryl

darryl

10/10 超赞

Shane

Shane

10/10 超赞

Joan

Joan

10/10 超赞

真实旅客

真实旅客

10/10 超赞

Angela

Angela

6/10 一般

martin

martin

10/10 超赞

Mark

Mark

8/10 还可以

Peter

Peter

10/10 超赞

Paul

Paul

6/10 一般

sj