「I requested a roll away and was told we can't use it due to a fire hazard. No problem I understand. Next day our AC went out. It was so hot and my dad is a senior. He could barely breathe. We informed the staff and they told us they're not able to move us because all rooms were full. Again we did not make a big deal about it. Third day we had to leave the hotel room door open because it was cooler in the hallway. We informed the front desk and they said to check back later. On top of tho our key...
「I requested a roll away and was told we can't use it due to a fire hazard. No problem I understand. Next day our AC went out. It was so hot and my dad is a senior. He could barely breathe. We informed the staff and they told us they're not able to move us because all rooms were full. Again we did not make a big deal about it. Third day we had to leave the hotel room door open because it was cooler in the hallway. We informed the front desk and they said to check back later. On top of tho our key...
Kimberly