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关于里兹皇冠假日酒店 - IHG 旗下饭店的点评

4 out of 5
里兹皇冠假日酒店 - IHG 旗下饭店
Wellington Street, Leeds, England

点评

8.6

超赞

10 分 - 超赞。519 条好评，共有 1004 条点评" "
8 分 - 还可以。305 条好评，共有 1004 条点评" "
6 分 - 一般。97 条好评，共有 1004 条点评" "
4 分 - 很差。44 条好评，共有 1004 条点评" "
2 分 - 糟糕。39 条好评，共有 1004 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

Fung Yi Ofanny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice staff and good experience for family.
2023 年 6 月入住 3 晚
Lauren R 于 2023年06月13日 的回复
Thank you for your feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future.

8/10 还可以

Hiu Wing

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfort
Easy access to city centre, walking distance at around 10 mins. Room is clean and comfort. Buffet breakfast is OK, but a bit busy.
2019 年 12 月入住 1 晚
Steve Hornsby 于 2019年12月20日 的回复
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Steve Hornsby General Manager

10/10 超赞

Elizabeth

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel was lovely!!! Clean rooms and public areas of hotel. Plug in sink didn’t hold water which was a problem for sterilising baby’s bottles and the beds were a little hard. Everything else great though, staff in restaurant/var particularly lovely for drinks and at breakfast!
2024 年 5 月入住 2 晚
Lauren R 于 2024年05月14日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Chris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
20 minute was into the town centre.. we stayed for the Rob Burrow Leeds Marathon & its walkable to the start @ Headingley
2024 年 5 月入住 1 晚
Lauren R 于 2024年05月14日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Chris

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for the Rob Burrow Leeds Marathon .. wasnt overpriced considering the weekend & we had a great time there
2024 年 5 月入住 1 晚

6/10 一般

Antonio

与配偶出行
Will not be my next choice
2024 年 2 月入住 1 晚
Lauren R 于 2024年05月13日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds. We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this. I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Lauren R 于 2024年04月29日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Alan

2024 年 3 月入住 2 晚
Lauren R 于 2024年04月23日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Janet

This has been my first stay in this hotel and I am seriously impressed, from checkin to checkout everything was on point. The breakfast was eclectic, fresh and plentiful. I asked for veggie sausage and said item was provided no bother if fact they were happy to do it. In particular I would like to give Lyzl ( I think that was her name) who was keen to show me the new outside seating area which is very pretty. All in all 10 out of 10 I will be back.
2024 年 4 月入住 1 晚
Lauren R 于 2024年04月22日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Carl

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Lauren R 于 2024年04月16日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Neil

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stay at this hotel regularly and it’s always great. Highly recommend
2024 年 4 月入住 2 晚
Lauren R 于 2024年04月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

S

满意：清洁度、员工和服务、住宿条件和设施
Pool access
2024 年 3 月入住 1 晚
Lauren R 于 2024年04月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Reeve

与家人及幼儿出行
满意：服务设施
Fitness center. Specifically pool and gym
2024 年 3 月入住 1 晚
Lauren R 于 2024年04月2日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Mohammad

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Walkable from central station
2024 年 3 月入住 1 晚
Lauren R 于 2024年03月26日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Kim

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were fantastic, spacious room and excellent breakfast. Great bar area
2024 年 3 月入住 1 晚
Lauren R 于 2024年03月18日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Camilla

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Lauren R 于 2024年02月27日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 糟糕

Paul

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月27日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Sean

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月27日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Thomas

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月27日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 一般

Lana

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月20日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

wai tung

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Lauren R 于 2024年02月20日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Steven

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月14日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Katie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Would recommend
Stayed for one night and it was lovely. Breakfast was really nice too
2024 年 2 月入住 1 晚
Lauren R 于 2024年02月13日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Nicki

满意：清洁度、员工和服务、住宿条件和设施
I loved the leisure facilities and the room was lovely. I wasn’t keen on the breakfast unfortunately but that’s a personal preference.
2024 年 2 月入住 1 晚
Lauren R 于 2024年02月13日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 一般

Natasha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Lauren R 于 2024年02月7日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

8/10 还可以

keenan

满意：住宿条件和设施
Nice clean and friendly
2024 年 2 月入住 3 晚
Lauren R 于 2024年02月7日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 一般

Paul

满意：服务设施，员工和服务
As a family of 5 we all found the beds very hard. Also there was a big group of chavvy party girls a few doors down from our room. Lots of knocking on doors to get let in at 4am. A very disturbed night for us all.
2024 年 2 月入住 1 晚
Lauren R 于 2024年02月7日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Simon

2024 年 2 月入住 2 晚
Lauren R 于 2024年02月7日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Spencer

2024 年 2 月入住 1 晚
Lauren R 于 2024年03月26日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Oliver

2024 年 2 月入住 1 晚
Lauren R 于 2024年02月7日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Bernardus

Ben in the front office was excellent.
2024 年 2 月入住 1 晚
Lauren R 于 2024年02月7日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 一般

真实旅客

满意：员工和服务
We’ll pass…
At first glance, the hotel looked lovely. It was also nice that there was parking on site. The lobby and restaurant area are really nice. The rooms are another story (at least ours was). The furniture was tired and the bed uncomfortable. We booked the hotel because it boasted a pool and spa facilities which were also underwhelming. We would’ve expected robes and slippers in our room to be able to move to and from the pool facilities but were only provided a towel upon entering. The changing rooms were dirty and smelly. The men’s changing room showers only had 1 of 3 cubicles that worked and the door locked. The pool area was crowded even though we had a booked time slot. All in all, we were left wanting and will look for another option next time we’re in town.
2024 年 1 月入住 1 晚
Lauren R 于 2024年01月23日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Alexandra

2024 年 1 月入住 1 晚
Lauren R 于 2024年01月23日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Angie

2024 年 1 月入住 1 晚
Lauren R 于 2024年01月16日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 糟糕

Sanjay

2024 年 1 月入住 2 晚
Lauren R 于 2024年01月16日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 超赞

Elizabeth

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All staff were helpful, friendly and professional, the room spacious and clean. The breakfast was beautifully cooked amd there was plenty of variety to suit all pallets as well as specials cooked to order. Would definitely stay again
2024 年 1 月入住 2 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

David

2024 年 1 月入住 1 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Ingrid

与家人出行
满意：清洁度、员工和服务、客房舒适度
2024 年 1 月入住 1 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 一般

MATTHEW

商务旅客
满意：员工和服务，清洁度
不满意：客房舒适度
Smart new lobby, disappointing bathroom
Nicely refurbished bar / restaurant with good food and a friendly barman. The hotel is let down by tired bathrooms, the water pressure was so low the shower water falls straight down from the head and you are left leaning into the wall to catch any flow.
2024 年 1 月入住 2 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Conner

2023 年 12 月入住 2 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Josephine

与家人出行
满意：服务设施
2023 年 12 月入住 3 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 还可以

Rose

与家人出行
满意：清洁度
High parking charge. Nice touches.
The breakfast was excellent. Other family were staying and for some reason they were not charged for parking, which I am annoyed about as there was limited parking and at £17 per 24 hours it’s extortionate. The room was okay, the shower a bit old fashioned. The addition of a fridge was great and appreciated. The tea and coffee and one hot chocolate were nice. The complimentary bar of chocolate was lovely as were the bottles of water in the fridge, very appreciated. The bathroom door did not close at all and this did not seem like a new problem. Another relative staying opposite there main door was open when I knocked on it and I shut it thinking it wld solve it but it still didn’t lock, this was a worry. As my room felt like someone had tried to open my door twice but I had locked it inside, so be careful and lock inside.
2023 年 12 月入住 1 晚
Lauren R 于 2024年01月16日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.

10/10 超赞

Nicola

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Lauren R 于 2024年01月8日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Lauren R 于 2024年01月2日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Ingrid

满意：清洁度、员工和服务、客房舒适度
2023 年 12 月入住 1 晚
Lauren R 于 2024年01月2日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 超赞

Katie

2023 年 12 月入住 1 晚
Lauren R 于 2024年01月2日 的回复
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

4/10 很差

suk ching

2023 年 12 月入住 1 晚
Lauren R 于 2024年01月2日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

6/10 一般

Derek

与家人出行
满意：员工和服务
2023 年 12 月入住 3 晚
Lauren R 于 2023年12月28日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

4/10 很差

warwick

与家人及幼儿出行
满意：员工和服务
It was the strangest night away and not for any good reason - when we arrived there were travellers that had taken up a section of the bar which was fine; however the longer the day went on the louder they got. We sat in the bar for a time but it just didn’t feel right. The lady behind the bar needs a mention. She was nice, gave us a couple packs of crisps on the house - probably due to the noise. We went out for dinner and a movie - when we arrived back at the hotel the travellers were singing at the top of their voices. One gentleman had no shirt on. We found this very strange for a 4* hotel. There was any amount of children running around unsupervised of all ages. Up and down the stairs in the main reception. One lift worked whilst we were there which meant going from ground floor to our floor consisting of a trip to all floors with a packed lift. Shower was filthy and also had no power unless I set the shower head to JET mode which gave me 3 strands of water. Breakfast was average, nothing special All in all not a great experience for £180 stay. £17.50 for parking included in that cost which is expensive for a hotel not quite in the centre of Leeds.
2023 年 12 月入住 1 晚
Lauren R 于 2023年12月28日 的回复
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.