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关于盖特威公寓的点评

3 out of 5
盖特威公寓
Marsh Lane, Leeds, England

点评

7.8

还可以

10 分 - 超赞。18 条好评，共有 45 条点评" "
8 分 - 还可以。13 条好评，共有 45 条点评" "
6 分 - 一般。7 条好评，共有 45 条点评" "
4 分 - 很差。3 条好评，共有 45 条点评" "
2 分 - 糟糕。4 条好评，共有 45 条点评" "

8.2/10

清洁度

7.6/10

员工和服务

10/10

服务设施

7.8/10

住宿条件和设施

点评

10/10 超赞

Megan

满意：客房舒适度，清洁度
Really great stay, person was really kind during check - in, made it easy good location great place felt secure & comfortable
2020 年 12 月入住 1 晚

6/10 一般

Robert

满意：清洁度
Flawed property.
Finding the entrance to the property was not clear and required repeated calls to the check person to setup. It would help to have detailed instructions about parking entrance to the property as it is not obvious. Flat was well equipped except the batteries in the tv remote needed changing and there were no wine glasses. There was insufficient hot water for a bath in the evening and no hot water to shave in the early morning, very disappointing.
2020 年 10 月入住 1 晚

8/10 还可以

Gurpreet

与家人出行
满意：客房舒适度，清洁度
Good stay
Good stay- police check in.
2020 年 7 月入住 1 晚

10/10 超赞

Holly

满意：客房舒适度，清洁度
Great stay
Fantastic stay and lovely room !!
2020 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚

4/10 很差

Sadiyah

2019 年 11 月入住 1 晚

6/10 一般

Vegard

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2019 年 9 月入住 5 晚

8/10 还可以

真实旅客

2019 年 7 月入住 1 晚

10/10 超赞

James，Redcar

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The apartment was spacious, well equiped and clean. Everything we needed to know was well explained.
2019 年 6 月入住 2 晚
Ali 于 2019年07月1日 的回复
Thank you for the positive reply

4/10 很差

Nancy M.

满意：清洁度
Ok. But basic
Quite disappointed to be honest. The apartment we were in was not the one shown in the picture. It was a little further out of town and whilst very clean, it was lacking in a few ways. For example there were 4 of us (adults) . There was one sofa which was for 3 people. One small dinner table (for 2) and 2 dining chairs. Also only 3 forks. Furthermore there was no furniture on the balcony. The girl who greeted us whilst ok, did not seem to care in the slightest when we pointed these things out. So I would not return there nor recommend it.
2019 年 5 月入住 2 晚

10/10 超赞

Kenny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommended for Leeds centre
Everything is in this appmentment that you need .clean.. quiet .pub and shop on ground floor .not far from first direct stadium..and train station..Highly recommended
2019 年 6 月入住 1 晚
Ali 于 2019年07月1日 的回复
Thank you for the positive reply

8/10 还可以

真实旅客

2019 年 5 月入住 2 晚
Ali 于 2019年07月1日 的回复
Thank you for the positive reply

4/10 很差

Jack

不满意：住宿条件和设施，员工和服务
Give it a miss..
I booked a room with a balcony and paid extra to do this, I arrived at the property to a room with no balcony. I explained that I had booked a balcony room and I was told there were none left, I wasn’t offered a partial refund either. Hotel says it has a jacuzzi bath, it doesn’t, the bath doesn’t even have a plug. It said there was a full fixed fridge freezer, nope, mini fridge only. Apartment was quite dark and very basic. Comfy bed but no TV in bedroom, apartment was also very cold and I wasn’t shown how to descipher the heating controls.
2019 年 3 月入住 1 晚

8/10 还可以

Scott

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Gateway apartments
Great location great alternative to a hotel very clean and comfortable. My only concern was there were a few maitanance issues plugs in the bath and shower didn’t work properly toilet seat slipped to one side and a cupboard handle was hanging off. You have to pay a deposit on arrival thank god I got all mine back in full but these issues were there before we arrived and only noticed after the check in so was a worry if I would get my deposit back. All in all great stay great location and I loved it would recommend but please daughter out the mainternance issues
2019 年 3 月入住 1 晚

6/10 一般

Phil

满意：客房舒适度，员工和服务
Check in was very straight forward. Apartment was on the whole clean and tidy. The sofa could have done with a clean and the work top in the kitchen around the sink was badly damaged. Bedrooms were spot on and and bathrooms were spotlessly clean.
2019 年 2 月入住 1 晚

8/10 还可以

Hammid

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend !
Overall a beautiful apartment, would recommend anyone who is going away for a few days. Really clean, up to date (modern) and was really relaxing. However, they state that there is a car park (which there is) but didn’t let us park there (even though we said we’d pay) but apart from that, was lovely
2019 年 1 月入住 1 晚
Ahmed 于 2019年02月12日 的回复
Thank you for the positive feedback. We do have secure parking onsite but it always subjects to availability.

10/10 超赞

E G

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
sikander 于 2018年11月9日 的回复
Thank you for the rating.

8/10 还可以

JEBBLES，s81 7NY

满意：客房舒适度，住宿条件和设施
不满意：员工和服务
Decent apartment
Good range of facilities. Further up the building the hotter it was. Also a £12 parking charge they don't tell you about until your parked up and in the room. No information on where to actually go to check in either.
2018 年 9 月入住 1 晚
sikander 于 2018年09月8日 的回复
Thank you for the feedback

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful and new apartment in a great location
New and modern apartment in very central location. Would definitely advise
2018 年 8 月入住 1 晚
sikander 于 2018年09月8日 的回复
Thank you for the feedback.

10/10 超赞

Shane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ideal for business trip
2018 年 8 月入住 1 晚
Sikander 于 2018年08月17日 的回复
Thank you for the positive feedback.

10/10 超赞

Shane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasantly surprised
Cosy 1 bed apartment with everything you need , ideal for a business trip , 5 min walk to city and bus station , 10 min walk to train station , very Happy with 3 night stay
2018 年 8 月入住 1 晚
sikander 于 2018年08月17日 的回复
Thank you for the positive feedback

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and modern! Was perfect! Location great and close to city centre
2018 年 6 月入住 1 晚
Sikander 于 2018年07月17日 的回复
Thank you for the feedback

2/10 糟糕

Nicholas

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
do not book this
Room was awful, took half an hour to check in as they left us waiting outside for ages. Location is bad, complete rip off
2018 年 6 月入住 1 晚

6/10 一般

真实旅客

满意：住宿条件和设施
不满意：员工和服务
Just an apartment, no desk or contact. Very strange.
2018 年 5 月入住 1 晚

6/10 一般

Simon

满意：客房舒适度
No check in service and damp
Stayed in apartment 403 and the whole checking in process left me a little uneasy. I didn't appreciate writing credit card details on a slip of paper to be charged for the parking. I think if this is to be continued to be offered as an apartment then perhaps something a little more professional may be in order. Parking was a case of following a man walking through a maze of pillars and Cars to the approved bay. The apartment itself whilst the bathrooms were catered for with toiletries the front bathroom had a distinct smell of sewage. Patches of damp on the flooring also in corridor and kutchen. Probably Wouldn't stay here again.
2018 年 1 月入住 1 晚

8/10 还可以

Simon

Worth a stay
Not to bad, well kept but a touch worn.
2017 年 7 月入住 1 晚
Thank you for the feedback

6/10 一般

Steven

满意：清洁度、员工和服务、客房舒适度
Being an apartment I needed my own breakfast stuff. I forgot to buy the day before and the convenience store didn't open at 09:00, so I had 6 slices of dry toast...my fault I know...just frustrating that a store didn't abide by its own opening times
2017 年 6 月入住 1 晚
Thank you for staying with us.

8/10 还可以

Maria

满意：清洁度、员工和服务、住宿条件和设施
Nice apartment, could do with aircon...
First stay in gateway apartments and it was very good. Spacious place, well equipped, good location and lovely balcony. Little bit of confusion on check-in as I wasn't sure where to go, had to contact the property managers and wait for someone to come and meet me. It was also lovely weather in late May but this made the apartment incredibly hot throughout the day and at night, even with windows fully open - there was no air conditioning.
2017 年 5 月入住 3 晚
Thank you for staying with us

8/10 还可以

Wayne

满意：员工和服务，清洁度
Thank you for your feedback

8/10 还可以

Marc

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Gateway Apartments
The apartment was clean and very central. They also accommodated a late check in which was helpful.
Thanks for the feedback

10/10 超赞

Geoffrey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you for your feedback.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Really enjoyed
Thank you for your feedback.

2/10 糟糕

Stuart

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't tell them you smoke!!!
Mentioned that I was a smoker and asked for a balcony which didn't go down well! The hotel rang me every day askin if I wanted to cancel the room, I told them on several occasions that I didn't want to cancel as it was non-refundable!! The day before my stay I received a call tellin me there had been a water leak in the hotel an I had to be relocated!!! I found this all very suspicious!! I would never book to stay at the gateway again an would recommend, if you've are a smoker, you don't inform them of that fact!! as they clearly don't want smokers stayin in their hotel!!

2/10 糟糕

James，Chesterfield

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty and in need of refurbishment
The room was dirty and in need of refurbishment. We didn't like it so asked for our money back and booked a different hotel. That's all you need to know really.

10/10 超赞

Nicole & Bob，Sheffield

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely apartment in Leeds
The gentleman who dealt with us was really lovely and accommodating. The apartment was clean, spacious and modern. It was fully equipped with everything you could possibly need for a city break. Although we only stayed for one night we would have been happy to stay for much longer.

10/10 超赞

Peter，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
working stay
I stayed for four nights on a work stay, the flat was really well presented and the team were really helpful. I would definitely stay again.

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2/10 糟糕

Claire，Cumbria

不满意：员工和服务
Terrible for female travelling alone!
I booked this as a "Secret hotel" on Expedia - so beware....a secret hotel may actually be apartments with no restaurant, no reception area to safely check in. Fine if you actually want to stay in an apartment. I didn't and Expedia refused to cancel my booking when I realised where I was staying, moments after my payment had been taken. The apartment itself was fine - clean, slightly strange layout but ok. The check in process was shocking. As a woman travelling alone, I had to phone when I arrived so that someone could meet me and take me to my apartment. I stood on my own outside at 9;30 pm on a cold night for about 5 mins until a man approached me with his hood up. He showed me no ID, took me up to my apartment, showed me around (at this point I felt very vulnerable indeed - alone, in a room with a complete stranger!!). he then asked for my credit card details to fill in on a piece if paper. I queried this as full payment was taken at the time of booking. He said it was to cover any damage to the apartment. I refused to put my credit card number, expiry date, security code on a paper form which could have been used by anyone! of course I felt even more vulnerable as I was arguing with this man, on my own, in the apartment. Eventually he phoned his boss who took my card info and "put it straight into his computer" (I hope!)

10/10 超赞

Chris，Midlands

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Business Convert
I am a convert. I stay in hotels approx 15 times per month. This is my first apartment stay. It was superb. The welcome, chaperoned guide to my parking space,then my apartment was exceptional. Full instruction given on how to set up WiFi, use the appliances and information on the neighbourhood. The room was spotless and had every comfort that could reasonably expected.

8/10 还可以

Sharad，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Wonderful Stay. Definitely book again in future.

8/10 还可以

oscar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Mak Rahman，Coventry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best place I stayed in a while
Top quality customer service from the guys at Gateway. Apartment was excellent with a balcony view :-) I was so impressed, I rebooked for another night the following day. Keep up the good work

10/10 超赞

Steve，London

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location for a familiy break
Nice 2 bedroom apartment in the centre of Leeds with underground parking. We have a very relaxing and enjoyable break !

10/10 超赞

whitea，Reading

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Surprise
We got a fantastic deal on this apartment, and the staff that met us to show us to the parking space and to our room was very helpful and knowledgeable of the area. Well worth booking, and I will be doing so again in the future.