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关于里士满凯富全套房酒店的点评

2.5 out of 5
里士满凯富全套房酒店
2007 Colby Taylor Dr, Richmond, KY

点评

7.6

还可以

10 分 - 超赞。197 条好评，共有 594 条点评" "
8 分 - 还可以。187 条好评，共有 594 条点评" "
6 分 - 一般。97 条好评，共有 594 条点评" "
4 分 - 很差。67 条好评，共有 594 条点评" "
2 分 - 糟糕。46 条好评，共有 594 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

6.8/10

服务设施

7.2/10

住宿条件和设施

6.8/10

环保

点评

2/10 糟糕

Daniel

与家人及幼儿出行, 与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
When walking in, immediately everything smelled like smoke. When in the room, there we many issues. The issues were the following: dividing wall was dirty and had stains and dirt marks, refrigerator had a tray under (probably for leaks) that prevented the door from opening, shower head had only one usable setting, looked like mold was painted over on the ceiling (stains everywhere), only one light switch in the bathroom worked (no fan and no light by the shower, only over sink), bathroom door did not latch. I will make sure to spend whatever money needed next trip I take to stay at a better hotel.
2024 年 4 月入住 1 晚

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施
This hotel is clean. Staff is always friendly and helpful. Beds and pillows are very comfortable. Atmosphere feels safe. Never had any problems. We stay here several times per year for business purposes.
2024 年 4 月入住 2 晚

6/10 一般

Jennifer

与家人出行, 商务旅客
不满意：住宿条件和设施，清洁度
Shower curtain had mold on the bottom and hair in the sink
2024 年 4 月入住 1 晚

4/10 很差

Benjamin

不满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚

6/10 一般

Leah

与家人出行
满意：员工和服务
Older property. Room could have been cleaner. Pool was very warm. There is no hot tub like advertised which was a huge bummer. Staff very friendly.
2024 年 3 月入住 1 晚

8/10 还可以

Donald

满意：清洁度、员工和服务、服务设施
Clean bathroom, good bed
2024 年 3 月入住 1 晚

10/10 超赞

Cameron B.

与家人出行
Better than expected!
2024 年 2 月入住 2 晚

6/10 一般

Lorianne

与家人出行
满意：员工和服务
The breakfast was nice, but our room wasn’t in great condition. The tub had a lot of stains and the carpet was coming up by the threshold to the bathroom. Staff were all friendly and the property itself was quiet, but we were woken up by a lot of nose outside the hotel (traffic, sirens, garbage trucks, etc).
2024 年 2 月入住 1 晚

8/10 还可以

Kim

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

Rebecca，Raleigh

商务旅客
满意：清洁度、员工和服务、服务设施
The hotel needs some updates. As soon as I walked in the hotel lobby it smelled like a bathroom. The staff was so kind and professional. It’s quiet and near restaurants and the interstate. The bed was comfortable. The bathroom needs serious improvements. There was rust on the lamp and the lamp shade had a hole in it. On the curtains and shower there were permanent stains.
2024 年 1 月入住 1 晚

4/10 很差

Brooke

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Luke

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

6/10 一般

Robert

满意：员工和服务，清洁度
2023 年 12 月入住 4 晚

2/10 糟糕

sarah

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
No hot tub, bathtub in room was filthy, room in general was dirty. Check in staff seemed like we were bothering her when checking in. Beds were comfortable
2023 年 12 月入住 1 晚

6/10 一般

Richard

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Hotel needs some updates and a deep cleaning. People smoke in nonsmoking rooms and then they do not clean them.
2023 年 12 月入住 2 晚

2/10 糟糕

james

与家人及幼儿出行
不满意：服务设施
There was no hot tub an the pool was cold an nasty
2023 年 12 月入住 1 晚

10/10 超赞

Ernest

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Holly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great value same location as higher priced hotels.
2023 年 12 月入住 1 晚

10/10 超赞

Gina

商务旅客
满意：客房舒适度，清洁度
Very nice staff - quiet, clean
2023 年 12 月入住 2 晚

8/10 还可以

Sherwin

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service from staff. Welcoming and friendly.
2023 年 11 月入住 1 晚

10/10 超赞

Timothy

与家人出行
满意：清洁度、员工和服务、服务设施
The room could use a serious upgrade-it was clean & very old. Warm pool was lovely! Staff was helpful & lovely!
2023 年 11 月入住 2 晚

6/10 一般

Melissa

满意：住宿条件和设施，员工和服务
2023 年 11 月入住 4 晚

6/10 一般

Patricia

与家人出行
Toilet ran all night, pull out couch for my daughter was absolutely awful. Tub was dirty and needs a good scrubbing. Trash can was overflowing during breakfast hours.
2023 年 11 月入住 1 晚

4/10 很差

Hannah

与家人出行
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Must survive on thru-travelers...
There is no hot tub. Toilet in room loose and wobbly. Grout around toilet and shower modly. Drywall and ceiling moldy. Floor in room not vacuumed, change on floor from previous guests. All simple fixes but takes management to care.
2023 年 11 月入住 2 晚

10/10 超赞

Donna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient location
2023 年 10 月入住 1 晚

10/10 超赞

Davis

2023 年 10 月入住 1 晚

4/10 很差

Joseph

与家人出行
Old needs a remodel, front desk person called my room at 9:30 am to ask if the room was occupied. Then stated check out was 11:00 am. Really??
2023 年 10 月入住 2 晚

6/10 一般

Susan，Apex

2023 年 10 月入住 1 晚

10/10 超赞

Trinidad

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy and convenient to check in. Not enough pressure on the shower head in the bathroom.
2023 年 10 月入住 4 晚

6/10 一般

LUCINDA，DECKERVILLE

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
From the moment I walked in the lobby door there was an odor. The rooms, hallways all smelled like urine. The only shining light of this hotel was the pool temperature, which was warm, but the pool area was in need of maintenance. Paint is peeling around pool.

4/10 很差

Kevin

商务旅客
满意：客房舒适度
不满意：员工和服务，清洁度
Not coming back.
They seemed like they didn't want us to stay there. A roach crawled across my shoe. I complained. They ignored me. The pics of the hotel didn't match it's condition. The only reason I booked it over the others was because they advertised a hot tub, because of my daughter's health conditions.
2023 年 9 月入住 1 晚

6/10 一般

John

满意：员工和服务，清洁度
2023 年 9 月入住 1 晚

10/10 超赞

Doug

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly staff, room was clean and quiet. Our dog was allowed and that’s important to us. Breakfast was great and the guy keeping it stocked was very nice and deserved acknowledgment too!
2023 年 9 月入住 1 晚

2/10 糟糕

Laura

与家人出行
不满意：住宿条件和设施，清洁度
I didn’t like that I had to stay there once I found out about the construction because of Expedia no cancellation policy. Will never book through Expedia again.
2023 年 8 月入住 1 晚

10/10 超赞

Connie

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

6/10 一般

Elisabeth

与家人出行
The property has renovations going on, wish I would have known we would have stayed elsewhere.
2023 年 8 月入住 1 晚

4/10 很差

Jessica

与配偶出行
不满意：住宿条件和设施，员工和服务
At check in the employee made a disrespectful joke about me and property needs some care asap it's not worth the money that we were charged to stay
2023 年 7 月入住 1 晚

2/10 糟糕

Mary

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
The website showed this hotel offered a spa jacuzzi. That is the only reason we booked this hotel. When we arrived there was no spa jacuzzi. The manager informed us there was nothing he could do about a refund or compensation. It was false advertisement. We booked this week with a jacuzzi tub to try to make up for it. When we arrived in the room it was absolutely filthy. There were scum rings in the tub and filth all over it. The manager had to come up and bleach it. The door to our room did not even close all the way. There was a 1 inch Gap on top of the door and the wall. Overall stay was absolutely not worth the money they charge for these rooms. Everything was dingy and dirty and run down. I would not recommend staying here. Absolute worst experience I've ever had.
2023 年 7 月入住 1 晚

8/10 还可以

Robin

与配偶出行
It went very well the check-in was great the place is nice thank you so much
2023 年 7 月入住 1 晚

10/10 超赞

David

与配偶出行
满意：员工和服务，清洁度
Very friendly and helpful checkin, close to restaurants & highway
2023 年 7 月入住 1 晚

8/10 还可以

John D

满意：清洁度、员工和服务、住宿条件和设施
Reasonable pricing, it’s very quiet, had to clean the air filter out of the AC but other than that everything was good really enjoyed my stay.

4/10 很差

Geoffrey

与家人出行
不满意：清洁度
2023 年 7 月入住 1 晚

6/10 一般

Peter

与家人出行
Property seems a bit old and worn out. Door would not close on its own. Breakfast was just kk
2023 年 6 月入住 1 晚

10/10 超赞

Lee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rooms where small. shower good. tv no good. need new batteries for remote. but that cost money. room service great
2023 年 6 月入住 1 晚

4/10 很差

Tiea

2023 年 6 月入住 1 晚

2/10 糟糕

Farah

不满意：清洁度、员工和服务、住宿条件和设施
Pictures are old. This hotel if you want to call it that is old, run down, smelly and moldy. Ants by the windows and saw a roach run by on the nightstand. Cobwebs in the dirty, stained lamp shades. Dusty and hair dryer not even cleaned. Couldn’t wait to leave and can’t believe I paid for this garbage.
2023 年 6 月入住 1 晚

6/10 一般

Greg

Hotel looked little rundown, had to go back to the desk to get bedding for the pull out couch, the door was not properly sealed as it looks like it’s been bent in before wasn’t the greatest of Texas
2023 年 6 月入住 1 晚

10/10 超赞

Heather

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay! Staff was friendly, bed comfortable and good breakfast. Thanks
2023 年 6 月入住 1 晚

8/10 还可以

Loraine

满意：清洁度、员工和服务、住宿条件和设施
Needs updating
Could use some updating, our room had spots on the ceiling coming down and the jets in the jacuzzi tub weren’t very good.
2023 年 5 月入住 1 晚

8/10 还可以

Stephanie

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 2 晚