207 room had no pillows but one red mini pad and toilet running and odor, I reported office and moved 211 room and sink water flood. I supposed to be checked in today , not yesterday and it will be check out tomorrow. I hope of refund $ 82.00 for Monday cancelled from may 15th to 16th , I already paid my credit card for today checked in for one day from may 16th to may 17 th. By Joseph williams text 240-739-2888
Joseph
2023 年 5 月入住 1 晚
2/10 糟糕
GLENE
与家人出行
2023年11月11日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed.
The location i was expecting, and the reason for my booking was closed down, and looked abandoned.
GLENE
2023 年 11 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行
2023年10月21日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel isnt even operating!!!!
When we arrived the hotel wasnt even operating. It was 10pm, we had been on the road since 5am. Thankfully we were able to get a room another local hotel. It took an hour of dealing with hotels online/phone to get the room canceled for a hotel that wasnt even operating. No prewarning from Ramada that our stay couldnt be fullfiled!!
真实旅客
2023 年 10 月入住 1 晚
2/10 糟糕
John
2023年07月30日
不满意:员工和服务
Terrible experience
Horrible experience with no hair dryer for my wife and breakfast with gravy but no biscuits, no hard boiled eggs, as promised. Hotel is closing today for good which would have been nice to know. NEVER again with this service. Airbnb for the next three days. Only our 30th Anniversary so no big deal right?
John
2023 年 7 月入住 1 晚
2/10 糟糕
Timothy
与家人出行
2023年07月30日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Both the sink and toilet were backed up when we checked in. Terrible smell in the halls. There was actually vomit on the stairs. Missing a door knob on the bathroom door. Do your self a favor and go anywhere but here.
Timothy
2023 年 7 月入住 1 晚
2/10 糟糕
Amanda
与家人出行
2023年07月30日
不满意:清洁度、服务设施、住宿条件和设施
This was one of the worst hotels I've ever stayed at. The hotel is a hot mess! First off no air conditioning. Both pools closed. Elevators out of service. Roaches and ants in the rooms. Dirty rooms, walls, bath fixtures and no towels in the room. Burns in the chair fabric. Also while I was outside the hotel a man tried to sell me heroine. If it was not so late at night I would have gone somewhere else I will definitely never be back.
Amanda
2023 年 7 月入住 1 晚
10/10 超赞
Roslyn
2023年07月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Roslyn
2023 年 7 月入住 1 晚
2/10 糟糕
Rebecca
与家人出行
2023年07月24日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was terrible. The pools were closed as was the restaurant. They had us checked in 2 days prior to us even showing up and when we saw how terrible the hotel was, could not get a refund. Staff was unhelpful when I called to say we would not be checking in on our original date, they decided to just check us in even though we were not there.