We left the first day and went to glo best western
Denise
2024 年 4 月入住 3 晚
8/10 还可以
Laura
2024年04月29日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The stay was fine.
Laura
2024 年 4 月入住 1 晚
2/10 糟糕
Vinson
与配偶出行
2024年04月28日
不满意:清洁度、员工和服务、住宿条件和设施
The hotel its self is in an unsafe area with run down businesses. The staff was rude and unprofessional. The room was not ready, not just ours but also a handful of other customers in the lobby complaining. Rooms were to be ready at three for check-in but couldn’t be ready before 6. Unacceptable, we’re denied our room and they claimed Expedia cancelled when we complained. Still waiting on a refund from this nightmare of a booking. If you plan on staying somewhere in Lexington Kentucky you may want to run from this deal. Worst hotel experience and we have stayed in hundreds of hotels
Vinson
2024 年 4 月入住 1 晚
4/10 很差
Connie
与配偶出行
2024年04月28日
满意:员工和服务,清洁度
People on both sides screaming and fighting. Guys outside drinking and loud. We got no sleep but afraid to confront these awful people.
Connie
2024 年 4 月入住 2 晚
4/10 很差
Benjamin
与家人及幼儿出行
2024年04月24日
不满意:员工和服务、服务设施、住宿条件和设施
Arrived at 2am and the signage directing you to a night window was poorly written and not lit at all. After transporting my belongings to the second floor I repositioned my vehicle and witnessed a hit and run where a blue pickup with chrome rims floored the gas coming out of a parking spot and demolished the front driver side front fender of a pickup in the neighboring parking spot. In the morning I awake to four males sitting on the balcony across from mine outside smoking and eyeing everything suspiciously. I was very concerned for my safety and the safety of my vehicle. The overall hotel experience was average at best, and I did not feel safe based on the other clientele there. I will not be back.